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Reviews of The Bridge House

2 out of 5
The Bridge House
188 Wood Lane, Isleworth, England

Reviews

6.4
Rating 10 - Excellent. 6 out of 37 reviews" "
Rating 8 - Good. 11 out of 37 reviews" "
Rating 6 - Okay. 8 out of 37 reviews" "
Rating 4 - Poor. 6 out of 37 reviews" "
Rating 2 - Terrible. 6 out of 37 reviews" "

7.4/10

Cleanliness

6.4/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Emma

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Heater didn't work. Staff very unhelpful. Loud train at night. Good price though.
Stayed 1 night in Jun 2019

8/10 Good

ALI FIRAAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home warmingly.
Enjoy stays for our short to longer term! Beautifully decorated inside rooms within two window. Improving landscape garden view.
Stayed 4 nights in Jan 2019
Response from Sunny Mehta (Owner) on 7 Mar 2019
Dear Ali Thank you for taking the time to leave a review. I am glad that you enjoyed your stay and our facilities and location. We look forward to welcoming you again in the near future. Kind regards Sunny Mehta (Owner)

6/10 Okay

Justin

Liked: Cleanliness, property conditions & facilities, room comfort
Room was small but only there to sleep. Hallways and corridors were a bit smelly.
Stayed 2 nights in Nov 2018

8/10 Good

Anthony, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Complaints
Quiet and clean
Stayed 4 nights in Jun 2018

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Comfortable but why hoover so early.
So they hoovered the place at 3am. Also the tube trains through the night wind you up.
Stayed 1 night in Jun 2018

2/10 Terrible

Dario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Awful. The room was a broom cupboard, I found a giant spider crawling out of the fridge, I could hear people having sx upstairs loudly at 2 am and people also coming and smoke just behind my window at late night. It was horrible, I couldn’t sleep much. I’m not coming back again
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2018

2/10 Terrible

Steve, Birmingham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Tried to charge me extra for paying by card which is now illegal. Had a room in the basement and above is hard floors so you can hear every guest above you. Lots of hairs from previous guests in the bathroom and a tiny room

6/10 Okay

Nick , Gloucestershire, England

Disliked: Staff & service, property conditions & facilities
A pleasant hotel that invites mixed feelings
By mixed feelings, I mean a hotel that is in a quiet but inconvenient location. It may be next to the Piccadilly line but with trains in a cutting, noise would only be an issue for a light sleeper. Own transport is required unless you like walking because the shops are some distance away should you forget anything. A nice feature in the room was a fridge and in the interests of security, a safe. However, room service is not as might be expected. The single room was tiny with a washbasin in the ensuite having a dodgy plug that once depressed would not release for emptying the water. Also, the washbasin was laughably small. There is no breakfast included but with a kitchen, self-catering is the norm. The problem here is a microwave that refused to work and an oven that had only one working setting as I learned from another guest. It was when using the somewhat unforthcoming facilities late one night that I found the manager critical and failing to understand the unnecessary difficulties involved. As such, it took a long time to heat the meal I had bought and this contributed to the aforementioned lateness. The bed, though, was comfortable enough if nothing exceptional. All in all, a hotel/guesthouse that has reasonable rates but is disappointing in that it could be that much better albeit charging higher rates. That would be perfectly acceptable, but as things stand, it is easy to see why you pay what you do.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
overnight
hotel was fine however they were work long on the boiler so no central heating or hot water.
Stayed 1 night in Nov 2017

4/10 Poor

Ben

Disliked: Staff & service, property conditions & facilities, room comfort
Tiny room
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you for a great stay
Very friendly welcome. clean and tidy. extremely comfortable bed. All needs catered for.
Stayed 1 night in Oct 2017

4/10 Poor

overnight visit, London

Liked: Staff & service
Disliked: Property conditions & facilities
Sounds from passing trains and property needs reno
From the back of the house (seems to be a converted house) you can see train tracks and hear the trains go past. Unless you are a sound sleeper, it will disturb you. Room is small but the bed is comfortable and the ensuite bathroom was clean. The wall mounted TV can be viewed from a couple of positions on the bed or standing. Unless you have a car it isn't easy to get to nor are any shops nearby if you need something. You can see a radiator pulled out in the corridor and wood peeling off in the bathroom, rust on the bathroom lights. Positives are coffee /tea making facilities, fridge in the room (was very noisy and I switched it off) and a kitchen for guests to use.
Stayed 1 night in Sep 2017

4/10 Poor

John

Disliked: Cleanliness, staff & service
Not staying again
I was upgraded to their main B&B but cleanliness NOT a strong point they should try cleaning in the corners waste hole in the showers cobwebs Dust of ????? years
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

D F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but room was very small
Lovely looking hotel with friendly staff but room was extremely small.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Tidy and convenient
Kitchen was undergoing re-furbishment and room was very warm due to boxed in pipework

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Creme de la creme
you don't need the Dorchester, 45 Park Lane, the Goring or London's Mandarin Oriental. Come ye'all to the Bridge House for the real deal. Nature, privacy and some fresh air will do ye'all some good. By far, the creme de la creme of experiencing the real.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell damp room
The room was smelly damp with mould growing in the bathroom. You had to stand by the window to get wifi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jason, Wales

Liked: Cleanliness, room comfort
Nice Cheap Stay but Too Much Fuss
Nice cheap hotel.. Very frustrating to have to go to another hotel around 2 miles away in traffic to pick the key up.. I rang the hotel before I booked to see if it had onsite parking I was told yes and will have no problem parking.. So I booked.. When I arrived all spaces were gone as other guests who seem to be at hotel on Long Stay parked however they wanted... I had to ask another guest to move so I could park.. Luckily they were nice enough to do so..

6/10 Okay

Louise, Shibuya

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great place for a stopover enroute to Heathrow.
We stayed for one night as we were meeting friends in nearby Isleworth and flying off out of Heathrow the next morning. Small but cosy and very clean and convenient. The owner was very helpful and friendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed overnight for the rugby. After a delay breaking down on the way the owner could not have been more helpful. He diverted us to closer hotel he owned, arranged for our key to be sent over and walked us to taxi office to ensure we got to our destination. For this customer care alone a would have no hesitation in recommending this hotel or the Crompton Guest House. The room had good facilities and wAs clean and tidy, in a quiet location.

8/10 Good

melvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

remi, Brixton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish
i hated it with a passion!!!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Very satisfactory
There is no reception to this "hotel" We were phoned on route to arrange keys exchange. This was not a problem. Very friendly and helpful gentleman met us as arranged. Room very comfortable and clean. Shower room had been newly fitted out and the standard was excellent. Decor bright and clean.

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
One night I had to stay near work
Trains passing make it hard to sleep. Someone who forgot their keys were knocking on the door and the door bell in the middle of the night. For 100 GBP it was not good at all.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Emergency hotel due to flight cancellation
OK for 1 night, but very expensive £395 for 1 room! However the owner was very helpful and pleasant.

6/10 Okay

Traveller, UK

Disliked: Staff & service, property conditions & facilities, room comfort
Basic Accomodation
The room was basic, a bed, shower and TV. Kitchen facilities but no plates/cutlery, only cooking utensils. Close to the tube station but about a 45 minute ride to downtown London.

8/10 Good

patsy, Bristol

Liked: Cleanliness, staff & service, room comfort
kitchen facilities
It certainly worked for me for one night, however as it is equipped for self catering it does require some crockery and cutlery. Also going forward all is very new at the moment but the bathroom cleaning left much to be desired. Overall excellent value for money. Owner extremely helpful and accommodating.

6/10 Okay

Jacques

Liked: Cleanliness, staff & service
En travaux, donc indulgence obligée
L'hôtel est en travaux de peinture excepté dans la chambre qui elle est trés propre mais petite. Le personnel est trés sympathique et serviable. Les travaux terminés il sera parfait.
Stayed 4 nights in Aug 2017

8/10 Good

Emma, Stockholm

Liked: Cleanliness, staff & service
Disliked: Room comfort
Small and cosy
The Bridge House is just perfect if you come from heathrow and wanna land yourself away from the buzz of central london. it's small, pittoresque, classically decorated and the service of the staff is wonderful. public communications to london c are excellent. A good budget alternative!

10/10 Excellent

Sylvina, Apeldoorn

Liked: Cleanliness, property conditions & facilities, room comfort
Verschrikkelijk
De kamer was vies overal haartjes in de badkamer de douchekabine. Op het bed lag een hele vieze bedsprei. De trein komt precies langs mijn raam en achter het huis een puinhoop. Een verschrikkelijke arrogante eigenaar die niet naar je wilt luisteren. Ik heb mijn beklag over de kamer en de viezigheid. Maar hij keek mij aan en vraagt mij wat ik van een £50,- kamer verwacht?? Ik mag toch verwachten dat het in ieder geval schoon is! Hij lachte alleen maar en liep weg.
Vieze bedsprei ik wil niet eens weten wat voor vlekken het zijn
De trein dendert er zelfs in de nacht langs
Afval