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Reviews of Still Life Tower Hill Executive

4 out of 5
Still Life Tower Hill Executive
Pepys Street, London, England

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Nicole, Pembroke

Liked: Cleanliness, property conditions & facilities
The property was in a very safe area and right next to the train station which was great.
Stayed 9 nights in Aug 2023

10/10 Excellent

CHRIS

Business traveller
Liked: Cleanliness, room comfort
Perfect stay
Comfortable. Quiet. Perfect!
Stayed 2 nights in Nov 2021

10/10 Excellent

DEIRDRA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the area, so safe, pretty quiet. The bed could be better. But overall great place to stay!
Stayed 25 nights in Oct 2021

6/10 Okay

Christopher

Liked: Cleanliness
Avoid Hotels.com
We didn't actually get to stay here as they said it had flooded but got the email as we got off the train in london having travelled 3 hours. They offered us an apartment 2 bed and balcony in kings cross instead, It was impossible to find and they hadnt sent details about oaying the deposit etc and then asked for everyones passports which we didnt have! They resolved this by accepting a driving licence but not everyone has a passport. Hotels.com have been pretty useless as this ended up being the 4th lot of accomodation for the same stay.
Stayed 3 nights in Aug 2021

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2021
Response from Mar on 21 Apr 2021
It was a pleasure having you Paul

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Great Location & Property
Great location and super property.
Stayed 9 nights in Sep 2020

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent for work. Apartment was well equipped and well maintained and staff were extremely helpful and prompt in responding to all queries.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 11 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great communication, advice and service.
Stayed 5 nights in Oct 2019

8/10 Good

darren

Liked: Cleanliness, staff & service, room comfort
Like a home away from home in London
I wan two weeks in London and this is an ideal way to stay. The check in is a bit of a fiddle and the room needs a good coat of paint and the hot water pressure was a bit low, but the apartment and the price make it very attractive for a long stay. The best part is the location in Tower hill, which is convenient to everywhere by Tube and plenty of restaurants and shops. I was able to prepare meals at home so I did not have to eat out all of the time and do the weekly washing and ironing.
Stayed 11 nights in Sep 2019

6/10 Okay

Adam

Liked: Staff & service
Disliked: Room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pepys street
Great location, spacious and well appointed apartment. Would stay again.
Stayed 4 nights in Dec 2018

6/10 Okay

Richard, USA

Liked: Cleanliness, staff & service
Rented for five days, started off well then the wife killed a couple of cockroaches, the place was clean but being a flat you don't know how clean your neighbors are. Location was good, close to London Tower and an underground station. Would stay there again.
Stayed 5 nights in Sep 2018

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning! - read fine print & stay away
The apartment itself was fine. Relatively spacious, clean and comfortable. Area is understandably very quiet at night. However, be forewarned - this company has LOTS of fine print and non-standard business practices. First, they will ask you for your passport and £250 credit card "deposit" well before you arrive. They even say they may run a credit check on you. The worst though is that the "deposit" is an actual charge, not a hold like every other hotel in the world does. They say they will refund it once you leave, but you never know how long that takes. You could end up having to pay it if the refund doesn't get there fast enough. They also charge you if you arrive outside of their arrival time - £30 after 7pm and £100 after 10pm. I was 10 minutes after 7pm and sure enough they charged me. Their customer service people were completely inflexible and just pointed over and over to their "policies". Didn't even care why I was late. Overall, I would never stay at this place again. There are too many options in London and this company is clearly more focused on making £30 off me than caring about customer service.
Stayed 4 nights in Jun 2018

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Appartment - jederzeit wieder
Das Appartment war sehr geräumig, sauber und die Location ist einfach klasse. Nette Leute die den Schlüssel übergeben und alles sieht so aus wie auf den Fotos. Das einzige Manko ist die nicht vorhandene Steckdose im Bad. Man kann leider nur Rasierer und Zahnbürsten aufladen. Für Glätteisen oder ähnliches muss man in die Küche und den Spiegel umbauen. Die Stornogebühren im Fall der Fälle sind nicht fair, das ist sehr verbesserungswürdig.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2018

10/10 Excellent

Mario, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
La ubicación es inmejorable a unos pasos del underground, paradas de camión, estación de tren y de la torre de londres. Mulitples tiendas de conveniencia o supermercados cercanos y restaurantes solo cruzando el rio por el puente de la torre. El departamento muy limpio y bien equipado.
Stayed 4 nights in Jul 2018