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Reviews of Hart Shoreditch Hotel London, Curio Collection by Hilton

4 out of 5
Hart Shoreditch Hotel London, Curio Collection by Hilton
61 - 67 Great Eastern St, Shoreditch, London, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 284 out of 356 reviews" "
Rating 8 - Good. 53 out of 356 reviews" "
Rating 6 - Okay. 10 out of 356 reviews" "
Rating 4 - Poor. 1 out of 356 reviews" "
Rating 2 - Terrible. 8 out of 356 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kishen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from Dominic on 22 Apr 2024
Dear Kishen,Thank you for your recent stay at Hart Shoreditch Hotel.We are pleased to see that you scored us 5 out of 5 satisfaction experience with us.We hope to welcome back soon in the near future.Stay safe and happy.Thank you very much!Best regards,

10/10 Excellent

Juha

Liked: Cleanliness, staff & service, property conditions & facilities
Really excellent and comfortable stay at this hotel. The room was the cleanest one I’ve seen at a hotel for quite some time!
Stayed 1 night in Apr 2024
Response from Mariya on 16 Apr 2024
Dear Juha,We are very happy to hear you enjoyed your stay!We will pass on to the Housekeeping Team the great review you have left them.We hope to welcome you again soon!Warmest wishes,Front Office Team

10/10 Excellent

Kateryna

Stayed 3 nights in Apr 2024

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 1 night in Mar 2024
Response from Mariya on 13 Mar 2024
Dear Martin,We are delighted to see you had yourself a wonderful stay with us. I will pass on this great review to my colleagues.We hope to welcome you again soon at hart!Warmest regards,Front Desk Team

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the room that I had very clean and the bed was extremely soft and comfortable. The bathroom was also very clean and the speaker in the roof caught me off guard but was a nice addition to have in there. The two guys who greeted me at breakfast couldn’t do enough for me from the moment I sat down to the moment I left. Highly recommend this hotel to anyone, yes it is up in the higher band for a hotel but is worth every penny.
Stayed 1 night in Mar 2024
Response from Mariya on 11 Mar 2024
Dear Nathaniel,Thank you so much for the great review!I will make sure to pass this amazing feedback on to my colleagues from breakfast.I am very glad to hear everything was up to your expectations. We hope to welcome you again soon.Warmest regards,Mariya - Front Office Tream

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with so much to do in the area and the staff were so lovely and welcoming 😊
Stayed 2 nights in Feb 2024
Response from Mariya on 19 Feb 2024
Dear ana,Thank you so much for the amazing review!I am glad to hear you enjoyed your stay with us.I will make sure to pass along the great review to our team.We hope to welcome you again soon. Kindest Regards, Front Office Team

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location. Quiet considering it’s position. Really exceptional reception staff - Poppy and the team are magnificent.
Stayed 1 night in Jan 2024
Response from Poppie - Guest Experience Manager on 14 Jan 2024
Dear Katie,Thank you so much for your kind words. It was a pleasure meeting you and your beautiful furry friend Indiana.We do hope you return to us again.

10/10 Excellent

Grazyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Satch on 9 Jan 2024
Dear Grazyna, Thank you for your feedback and we hope you're having a great start to 2024. I am glad to see you had an efficient check-in and that the team were friendly. Kind regards, Satch

8/10 Good

Yi Lyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are friendly and helpful
Stayed 1 night in Jan 2024
Response from Satch on 9 Jan 2024
Dear Yi, Thank you for your feedback and we hope you're having a great start to 2024. I am glad to see you had an efficient check-in and that the team were friendly. Kind regards, Satch

10/10 Excellent

Hannah

Stayed 1 night in Dec 2023
Response from Satch on 9 Jan 2024
Dear Hannah, Thank you for your feedback and we hope you're having a great start to 2024. I am glad to see you had an efficient check-in and that the team were friendly. Kind regards, Satch

10/10 Excellent

Virginie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Shoreditch! I discovered this area as I’m most accustomed to the Chelsea area. Really cool place! Nice welcome and no ice place to stay just a bit pricey but booked it quite last minute! Would definitely go back with girlfriends this time : as so ici to see and do.
Stayed 1 night in Dec 2023
Response from Ekrem Yasharoglu on 11 Dec 2023
Thank you for the Review. I am pleased to read that you had a pleasant stay with us.We hope to see you again and please do let us know before your next visit.Once again we thank you for choosing Hart Shoreditch and for taking the time to provide us with valued feedback.Yours Sincerely

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Nov 2023
Response from Shadman on 28 Nov 2023
Hey Steven, Thank you for the review. I am pleased to read that you had a pleasant stay with us. Once again we thank you for choosing Hart Shoreditch and for taking the time to provide us with valued feedback. We hope to welcome you back in future. Sincerely, Front Office Team

2/10 Terrible

Sophie

Stayed 1 night in Nov 2023
Response from Hart Shoreditch Team on 2 Jan 2024
Dear Sophie, We are sad to see that you have scored your stay with a 1 out of 5. Please feel free to email us sharing your thoughts and feedback about your stay at Hart Shoreditch. Best Wishes

10/10 Excellent

Noah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, and great location to London transit! Beautifully styled rooms.
Stayed 4 nights in Nov 2023
Response from Ekrem Yasharoglu on 15 Nov 2023
Thank you for the Review. I am pleased to read that you had a pleasant stay with us. Once again we thank you for choosing Hart Shoreditch and for taking the time to provide us with valued feedback. We hope to welcome you back in near future.Yours Sincerely

8/10 Good

Koffi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and lovely staff
Stayed 3 nights in Nov 2023
Response from Sameena on 8 Nov 2023
Dear Koffi,Thank you for your lovely review. I am delighted to read that you enjoyed your stay with us and that everything was up to standards. I hope to be able to welcome you back soon.Kind regards

10/10 Excellent

Priyanka

Stayed 2 nights in Nov 2023
Response from Sameena on 9 Nov 2023
Dear Priyanka,Thank you for a fabulous rating! I am delighted to note everything was to your satisfaction and hope to welcome you back soon.Kind regards,

10/10 Excellent

John

Stayed 1 night in Oct 2023
Response from Poppie - Guest experience Guru on 25 Oct 2023
Dear John,Thank you so much for your review.We hope to welcome you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay in London
The Hart is a lovely hotel in Shoreditch, very welcoming and comfortable even in their smaller rooms.
Stayed 1 night in Oct 2023
Response from Hart Shoreditch Team on 22 Oct 2023
Dear David, Thank you taking the time to leave us a review and thank you for such an amazing score! We are glad to see that you found everything to your liking. We look forward to welcoming you in the near future!Kind regards,

10/10 Excellent

Arlene

Travelled with family
Liked: Amenities
Really lovely hotel in a good location with very nice added touches. Would highly recommend
Stayed 1 night in Oct 2023
Response from Sameena on 16 Oct 2023
Dear Arlene,Thank you for your lovely review. We are delighted to read you enjoyed your stay with us and that your stay was comfortable.We hope to be able to welcome you again soon.Kind regards

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hart Shoreditch Team on 13 Oct 2023
Dear Rebecca, Thank you for taking the time to leave us a review and for such an amazing score! We are looking forward to see you back at Hart. Kind regards,

10/10 Excellent

Louise

Stayed 1 night in Sep 2023
Response from Aurimas - Front Desk Manager. on 2 Oct 2023
Dear Louise,Thank you very much for taking your time to leave us a review!We are very glad to hear that you've had yourself a wonderful stay and that everything was up to your expectation. Thank you for choosing Hart Shoreditch for your home away from home and we do hope to see you again in the future!

10/10 Excellent

Angelo

Stayed 2 nights in Sep 2023
Response from Poppie - Guest experience Guru on 1 Oct 2023
Dear Angelo,thank you for your amazing 10 our of 10 review!We're so happy to know you loved our hotel and service.We wish you an amazing week ahead.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Sep 2023
Response from Poppie - Guest experience Guru on 22 Sept 2023
Hey Richard,thank you so much for your kind review.We're so happy you loved our hotel.We hope to welcome you back soon.

8/10 Good

Liakat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Mara Tenorio on 19 Sept 2023
Dear Liakat,Thank you for taking the time on completing our satisfaction survey.Our commitment here at Hart Shoreditch is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.We appreciate the wonderful overall score 8 to 10, we do hope we exceed your expectations.Once again we thank you for choosing Hart Shoreditch and for taking the time to provide us with valued feedback. We hope to welcome you back in near futureKind regard,

10/10 Excellent

ozlem

Business traveller
Liked: Amenities
I made the booking and my son stayed in the hotel for 3 days. He found the hotel to be excellent in so many ways , more importantly the way the hotel concierge treated him was very kind. Even though he came much earlier than his checking time, he was offered a room .It meant a lot to him since he had been travelling overseas first time on his own and he needed to rest desperately. We are soon coming to visit him and cant think of anywhere else to stay .The location of the hotel is perfect, the price point is good ,and apparently staff is extremely friendly whatelse can you ask for:)
Stayed 2 nights in Sep 2023
Response from Poppie - Guest experience Guru on 13 Sept 2023
Dear Ozlem,thank you so much for your kind words and taking your time to leave us a lovely review.I'm so happy your son's first trip overseas was great experience with us.We hope to welcome you both again soon.

6/10 Okay

Tali

Stayed 1 night in Sep 2023
Response from Aurimas - Front Desk Manager. on 2 Oct 2023
Dear Tali,Thank you very much for taking your time to leave us a review! Your feedback is very much appreciated.We do hope that you've had yourself a good stay and that everything was up to your expectations. Thank you very much for choosing Hart Shoreditch during your visit to London and we hope to see you again in the future.

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
Such a lovely hotel in a wonderful neighborhood! Everything was perfect during my stay and customer service was excellent … particularly Poppie in guest relations who was extraordinary! My wonderful experience with Poppie alone would bring me back to Hart Shoreditch!
Stayed 3 nights in Sep 2023
Response from Poppie - Guest Experience Guru on 9 Sept 2023
Dear Donna,thank you so much for staying with us Donna. It was a pleasure meeting you.We'd be delighted to welcome you back in the near future, hope you had a safe flight home.Many thanks,

10/10 Excellent

terry

Stayed 1 night in Sep 2023
Response from Poppie - Guest experience Guru on 1 Oct 2023
Dear Terry,Thank you so much for your lovely score of 5 out of 5.We're really happy to learn you liked our hotel and service.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Hart Shoreditch for just over a week. The staff was always polite. As a first timer to London, the hotel was convenient to many restaurants, markets and attractions within a half hour walk. In particular, Maria at the front desk was able to direct me how to get to Leeds Castle out near Maidstone and was extremely helpful when I had additional questions. My room was clean and I always felt like the staff cared about making my stay memorable. Highly recommend this hotel and I’d gladly try and stay there on my next trip to London. Cheers.
Response from Poppie on 2 Sept 2023
Thank you for the Review. I am pleased to read that you had a pleasant stay with us. Once again we thank you for choosing Hart Shoreditch and for taking the time to provide us with valued feedback. We hope to welcome you back in near future.Yours Sincerely

10/10 Excellent

Wilma, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property. I also loved that in such a busy, bustling area the rooms were quiet! The beds and pillows were super comfy. The staff was so friendly and helpful and I love the smell of the property. It felt like a little oasis in the heart of Shoreditch. I will definitely stay there again.
Stayed 7 nights in Aug 2023
Response from Lina S on 22 Aug 2023
Dear Wilma,Thank you for your amazing review.I am glad to hear that you had a relaxing and unique stay at our hotel and look forward to welcoming you back.With warmest regards,

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 6 nights in Aug 2023
Response from Ekrem Yasharoglu on 16 Aug 2023
Thank you for the Review. I am pleased to read that you had a pleasant stay with us. Once again we thank you for choosing Hart Shoreditch and for taking the time to provide us with valued feedback. We hope to welcome you back in near future.Yours Sincerely

10/10 Excellent

laura patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely especially Rania she went above and beyond in her help with our questions. The room was spacious and clean. They updated the room with lovely amenities and the cleaning staff did a wonderful job. The bartender Pablo made great drinks. We had a great experience
Stayed 4 nights in Aug 2023
Response from Rania on 11 Aug 2023
Thank you so much for this lovely comment . I really appreciate that you mentioned my name. We are glad we made your stay enjoyable. I have shared with Pablo your feedback and he was very thrilled . I really hope to see you again at Hart Shoreditch Hotel. We can not wait to give you more memorable stays. Kind Regards, Our Team at Hart Shoreditch Hotel.

10/10 Excellent

Katerina

Stayed 1 night in Aug 2023
Response from Lina S on 30 Aug 2023
Dear Katerina,Thank you for your amazing review!Look forward to welcoming you to our hotel in future.With warmest regards,

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Great location and comfortable rooms with kind staff and nice amenities.
Stayed 2 nights in Aug 2023
Response from Aurimas - Front Desk Manager. on 6 Aug 2023
Dear Jordan,Thank you very much for your kind words!We are glad to hear that you've had yourself a wonderful stay. Our team will be very happy that their efforts have been noticed.We hope to welcome you again soon!

10/10 Excellent

Sora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Jul 2023
Response from Aurimas Augustauskas - Front Desk Manager. on 2 Aug 2023
Dear Sora,Thank you very much for taking your time to leave us a review!We are very glad to hear that everything was up to your expectations and the team will be very happy to hear that you've enjoyed your stay.We hope to welcome you again soon.Best of luck in your future travels!

10/10 Excellent

Hannah

Stayed 1 night in Jul 2023
Response from Mariya on 1 Aug 2023
Dear Hannah,Thank you so much for your amazing review! We are very glad that you liked your stay with us.We hope to see you back again soon!Kind regards,Mariya

10/10 Excellent

Sukhchain

Stayed 2 nights in Jul 2023
Response from Mariya on 1 Aug 2023
Dear Sukhchain,Thank you so much for your amazing review! We are glad you enjoyed your stay.We hope to see you back again soon!Warm regards,Mariya

10/10 Excellent

Latoya, Perth Amboy

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved using the soaking tub in the King’s Corner Suite. It was a deep tub with a sleek black basin and classic gold fixtures. The room was a little smaller than an American my find a king suite, but it was nevertheless comfortable and featured three large windows that allowed for some excellent people watching of the high street below. A caution is that the “brief” walk from the underground is unpleasant if you’re moving with luggage. Try to get a taxi direct from the airport or at least from Liverpool Station. Also, the hotel is at the end of Zone 1 and further out from the huge tourist areas in Westminster (eg Big Ben, London Eye, Buck House), but those are easy enough to get to by train. Additionally, Hart Shoreditch is a stone’s throw from the famous Brick Lane and the surrounding neighborhood is full of fun character, especially at night with some of the bars and night clubs. Highly recommend overall!
Stayed 1 night in Jul 2023
Response from Ekrem Yasharoglu on 28 July 2023
Thank you for the elaborated review. I am pleased to read that you had a pleasant stay with us. Once again we thank you for choosing Hart Shoreditch and for taking the time to provide us with valued feedback. We wish to welcome you back in near future.Yours Sincerely

10/10 Excellent

Lacie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The most perfect hotel! Stunning design and very friendly staff. 2nd time staying here and will always return. Great location. Shout out to the team who wished us a happy anniversary and went the extra mile to provide us with a memorable stay, we really appreciated it!
Stayed 1 night in Jul 2023
Response from Lina S on 24 July 2023
Dear Lacie,Thank you for your amazing review!I am glad to hear that you had an amazing stay with us and our team looked after you for your special occasion.Look forward to welcoming you back to our hotel in futue.With warmest regards,

10/10 Excellent

Gavin

Stayed 1 night in Jul 2023
Response from Lina S on 24 July 2023
Dear Gavin,Thank you for your amazing feedback!I am glad to hear that you had a wonderful stay with us!Hope to welcoming you back to our hotel in future!Best regards,

10/10 Excellent

Josie

Stayed 2 nights in Jul 2023
Response from Lina S on 18 July 2023
Dear Josie,Thank you for your amazing feedback!I am glad to hear that your stay was most enjoyable and hope to welcoming you back in the future.With warm regards,

10/10 Excellent

Shanika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Lina S on 4 Sept 2023
Dear Shanika,Thank you for your amazing review!We are glad to hear that you had a wonderful stay with us.Look forward to welcoming you back to our hotel!With warm regards,

10/10 Excellent

Oluwakemi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and well worth the price. My room was upgraded which made trip even better. Thank you
Stayed 1 night in Jul 2023
Response from LinaS on 14 July 2023
Dear Oluwakemi,Thank you for your amazing feedback!I am glad to hear that our team at Hart looked after your stay and we look forward to welcoming you back in near future.With warmest regards,

10/10 Excellent

ana

Stayed 2 nights in Jul 2023
Response from LinaS on 14 July 2023
Dear Ana,Thank you for your amazing review!I am glad to see that you had a wonderful stay with us!Look forward to welcoming you back to our hotel in the future.With warmest regards,

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable break away
Lovely hotel, clean and nice decor, easy check and helpful staff. Had one issue in that room had interconnecting door (if required) and next door were very noisy with loud music. This was quickly resolved by reception. Breakfast was not the best, continental had a good selection but cooked breakfast was poor especially on the first morning. Sloppy oily scrambled egg, overdone streaky bacon, no white bread just strange tasting brown bread for toast! Not much choice for hot veggie breakfast. Considering we are in England you would think that an English breakfast is something that should be excelled in!
Stayed 2 nights in Jun 2023
Response from A on 14 July 2023
Dear Kate,Thank you for sharing your experience. We're pleased to know you had a good stay, but we regret the issues you encountered with breakfast and the noise from the interconnecting door.We have relayed your feedback about the breakfast to our third-party restaurant partner, as your satisfaction is important to us. For your future stay, please inform us in advance. We will ensure to assign a quieter room and strive for an enhanced dining experience.We look forward to welcoming you back soon.

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2023
Response from LinaS on 14 July 2023
Dear Elizabeth,Thank you for your amazing feedback!I am glad to see that you had a wonderful stay with us and look forward to welcoming you back in the future!With warmest regards

10/10 Excellent

margo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location- new, stylish and super clean. They do not replace the water daily, but that is a small nice to have detail really. Lobby was busy with people working and the barman was very polite. Check In front desk staff were also efficient and friendly. I will be back esp as the property is very new and well kept!
Stayed 2 nights in Jun 2023
Response from Mara Tenorio on 27 June 2023
Dear Margo,Thank you for your recent stay at Hart Shoreditch Hotel.We are glad to read that you had a great time with you and us found our staff efficient and friendly. It is of great value to us having our guest's comments and feedbacks, so we our staff get motivated and we get the opportunity to improve those areas that need to be reinforced.Once again, thank you for your time and choosing us as your London Hotel at Shoreditch area.We hope to see you in the future.Best Regards,

10/10 Excellent

Elise

Stayed 1 night in Jun 2023
Response from Lina S on 19 June 2023
Dear Elise,Thank you for your amazing review!We are glad to hear that you had a fabulous stay with us and look forward to welcoming you back in the future.With warm regards,

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Lina S on 8 May 2023
Dear Denny,Thank you for your amazing review!I am glad to hear that you had a wonderful stay with us.Look forward to welcoming you back in the future.With warmest regards,

10/10 Excellent

Jakob Stellan Gunnar

Response from Lina S on 8 May 2023
Dear Jakob,Thank you for your amazing review!I am glad to hear that you had a wonderful stay with us.Look forward to welcoming you back in the future!With warmest regards,