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Reviews of Albro House

2 out of 5
Albro House
155 Sussex Gardens, London, England

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 131 reviews" "
Rating 8 - Good. 53 out of 131 reviews" "
Rating 6 - Okay. 31 out of 131 reviews" "
Rating 4 - Poor. 16 out of 131 reviews" "
Rating 2 - Terrible. 6 out of 131 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ute

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night before flying home after solo trip to England. Manager was very helpful, great breakfast included (continental, extra cost for more). Had great rate for (as expected) tiny room up many many stairs (no lift, which I was aware of and had no problem with, but could be an issue for others). Was great value for the cost for me, I've stayed in a few other properties in the area (Sussex Garden near Paddington), this one was one of the better ones.
Stayed 1 night in Nov 2023

10/10 Excellent

Ermanno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing good
Stayed 5 nights in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast!
Stayed 1 night in Jul 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money and a very helpful host
My arrival was much delayed, so the host telephoned to make sure I was coming, was altogether very understanding and waited up to check me in. A cosy quiet room. Good bed and breakfast. Recommended!
Stayed 1 night in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Albro House
Great place, convenient location, owner lives at the hotel and he is very friendly and accomodating. Breakfast is great and very convenient.
Stayed 3 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the Albro House
I spent a few nights at the albro hotel while visiting London. Everything was great. Its about a 2 minute walk to paddington station. Rooms were good, breakfast was great. I'd stay here again.
Stayed 5 nights in Mar 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for Hyde Park and got a space for the car so great. Bathroom all new so better than the 2 stars suggest. I would recommend.
Stayed 1 night in Jun 2022

8/10 Good

Dr A

Liked: Cleanliness
Small rooms, fantastic location
A small hotel very close to Paddington. The rooms are small, and there are no lifts/elevators in the building. The service is a bit patchy - although advertised with checkin at 2pm; this was only available around 2:45; but they are happy to store your bags and there is a great English breakfast included in the rate. If you need to stay around Paddington, and don’t need a lot of space, it’s a great choice.
Stayed 1 night in Jun 2022

8/10 Good

Arne

Liked: Cleanliness, property conditions & facilities
Short London stay
Great location near Victoria St., Hyde Park. Room supposed to be 28m2, it was not. One doublebed and two singlebeds, left only a small aisle to walk. Clean room, quiet neigbourhood. Friendly staff. The breakfast is a joke, don´t bother to try. Guess it´s the location you pay for.
Stayed 3 nights in Apr 2022
Response from London Host on 6 June 2022
Dear sir, thank you for taking time to write your review about your stay in my hotel.Regret about the misunderstanding on the room size.Overall your room is 28 m2 as assessed by the British Tourist Autority.It seems you are mistaken on this.I am glad you found the room clean,quiet neighbourhood, friendly staff. You say breakfast is a joke, surely YOU must be joking! Our standard breakfast menu is as follows: Juices:Orange,apple,tea,coffee,chocolate,cereals.muesli,cornflakes,full English , egg(s),bacon (s),sausages,baked beans,grilled tomatoes, then ham,cheese,yogourt,toast,croissants,plain or chocolate,fresh fruit of apple,banana,orange. AND if hat is not enough you can have another ! On the house of course !! (we have had guests who actually had TWO breakfasts ) ! If the above is what you call "a joke " we are at a loss to understand what made you say that ! Perhaps next time you should book into a 4/5 star hotel (Hilton maybe) where you would get a large room with a large price and room only .The breakfast is extra cost equivalent to the cost of your room in my hotel.Good luck. And thank you for taking time to write your review about your stay in my hotel. G A Caruso ========= Manager ALBRO HOUSE HOTEL.

8/10 Good

Tyrone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a great location and great price for London. Staff were very welcoming, Room was very nice, Full English Breakfast was Fantastic.
Stayed 1 night in Feb 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Joe on 11 Feb 2022
Dear Philip, thank you for your very kind review. We are delighted that you enjoyed staying in our hotel. We look forward to welcome you once again in our hotel.Best regards, Take care G A Caruso ========== Manager

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and basic hotel. Great reception and breakfast. How it used to be in London.
Stayed 2 nights in Sep 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
We took our 2 young boys to London for the day and stayed one night. Everyone was extremely lovely, helpful and accommodating. We found our family room to be fairly modern with crisp white bedding and the bathroom was really nice and spotless. The place itself is very close to Hyde Park and Paddington station and although on a fairly busy road it's all very leafy. We'd definitely stay there again.
Stayed 1 night in Sep 2021

2/10 Terrible

Nick

Stayed 1 night in Aug 2021

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel option near Paddington
The manager and morning kitchen staff were wonderful, friendly and accommodating. The room was clean, comfortable and in close proximity to Paddington Station.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely kept premises. Very clean.Felt a safe environment. I had room one with double bed & En suite - Chrome and glass sparkled.All equipment, worked fine.Owner was friendly,helpful and informative.Breakfast aroma very tempting but on this occasion I didnt partake. Together with the location and price I have no hesitation in recommending it.
Stayed 1 night in Dec 2018

2/10 Terrible

Morney

No not water moved rooms twice. Beds uncomfortable. I would not recommend family or friends to stay at this hotel.
Stayed 1 night in Nov 2018

8/10 Good

Gordon

Liked: Cleanliness, staff & service, room comfort
A lovely few days in London
Clean and comfortable hotel, friendly hotelier. lovely area handy for Hyde park, museums, Buckingham palace etc. Access to rooms up the stairs.
Stayed 2 nights in May 2018

8/10 Good

Catherine, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Paddington with nice staff
I picked this hotel for its close location to Paddington as I was showing my parents around London and we had a lot of luggage. The hotel has no elevator but we managed. I have to say that the manager is super nice and accommodating. I think he's fluent in 4 languages and I witnessed this in action at breakfast! Breakfast was really nice as it's cooked on the spot and quite hearty. I think this is better than the buffet-style breakfasts I've had at other similar hotels.
Stayed 2 nights in Dec 2017

6/10 Okay

George, Red Deer, Alberta, Canada.

The room was as expected. Small but reasonable for being close to downtown. Nice breakfast with pleasant staff. Used the Paddington station which was very close. Even walked there with luggage to take train to St Pancras Eurorail station to go to France.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
Very helpful staff, small but clean and comfortable room. Great location for sightseeing and for getting to Heathrow express. Delicious breakfast!
Stayed 1 night in Jun 2017

4/10 Poor

Georgia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Tiny
Smallest room I have ever seen. Good breakfast.

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Comfortable
Wonderful accommodation. Near Paddington Station and the Underground. Location ideal.

8/10 Good

Ann

Liked: Cleanliness, staff & service, room comfort
Cozy Hotel
Hotel is clean and the owner is very friendly. You can't beat the location--a five minute walk from the Paddington train station. The neighborhood is charming and beautiful. It is also adjacent to Hyde Park. My bed was pretty worn out, though, and I stayed in Room 0. Maybe the other beds in the other rooms are okay.

8/10 Good

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean value for money in London hotel
I was happy with the hotel. The local area and proximity to the tube and train station

8/10 Good

Chandrajit

Liked: Cleanliness, staff & service, room comfort
Excellent location, tasty breakfast, very courteous staff.

8/10 Good

Simon, Adelaide

Liked: Cleanliness, staff & service
Great Hotel with lovely staff
Great hotel. Basic but clean, good value, close to transport links,Hyde park and a whole heap of other sights. Staff were very helpful and pleasant.

6/10 Okay

Steven, USA

Disliked: Room comfort
Tight Quarters
Cramped -- though very friendly staff -- clean

4/10 Poor

JF

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

6/10 Okay

Ann, Poole

Liked: Cleanliness, staff & service
Lovely stay, but room not great
The hotel manager was very polite and helpful throughout our stay. My husband and I had a room near the top of the hotel that looked very tired. The breakfast room was very light and modern, and the breakfasts were great. Because the hotel is good for visiting London and we had a lovely few days, I asked to see another room lower down. We were shown a double close to the breakfast room and although it was smaller than the room we had, it was extremely better because it was in a new extension. I did not agree that we paid as much for the very tired room compared to this, so I would advise asking for one of the newer rooms and one on the ground or first floor if anyone has mobility problems.

8/10 Good

Kachoi, Hong Kong

Convenient and many restaurants nearby
Stayed 4 nights with my family

8/10 Good

Geoff, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
One night
Room was small but clean. Friendly welcome. Excellent breakfast. Better than a comparable street that we stayed at on the same street.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location
Perfect for one quick night. Tiny room. Brand new bathroom yet we never did work out how to drain the sink...we just weren't even in the room long enough to bother the manager. Great location near Paddington and plenty of good looking neighborhood restaurants

6/10 Okay

Nancy, Philadelphia, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Paddington
Excellent service securing a car for our early morning trip to Heathrow. Three gals in the triple and the beds were comfortable. The room was spare but very clean. We left before the breakfast.

8/10 Good

Chris, Halesowen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Charming welcome, comfortable room (which turned out to be surprisingly quiet at night), bathroom a bit tired, fabulous breakfast. Location couldn't be more convenient for Paddington Station, buses, Hyde Park, and bustling restaurants..Reasonably priced for the centre of London.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating front desk. I arrived early, well before check-in and due to an expected late return that evening they made a room immediately available. Room was fine although the shower was pretty compact! Breakfast was first class. For the money, it was a good choice.

4/10 Poor

Peter, Huntington Beach

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid - you can do better for the price.
No reception! We were let in and charged by an attendant. No air conditioning = miserable sleepless night thanks to loud neighborhood.

10/10 Excellent

Aydan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Beverley, Exeter

Liked: Cleanliness, staff & service, room comfort
Friendly hotel
Lovely friendly and helpful hotel staff. All the things you require in the room. Cooked breakfast included.

6/10 Okay

Samuel, Wales

Liked: Cleanliness
Nice cosy hotel in very good location
Ccosy small hotel in very good location. Few minutes to Paddington mainline station and Paddington Tube for Bakerloo line to Picadilly, Trafalgar square and Embankment. Few minutes walk to Lancaster Gate Tube for Central line to Oxford circus, St Pauls and Tower Bridge. Nearby to shops, cafes, pubs and restaurants. Located in quiet and safe location. The Manager and his wife team are very good hosts. Friendly,helpful and approachable. They serve good breakfast, Continental and English. Breakfast are cooked fresh and plenty of choice. They make good Tea and coffee. Hotel is old and needs refurbishment in the room. Although for the price and location, and knowing that it is a 2 star hotel, one should not grunmble about that. The rooms and shower are clean but can do with a bit more dusting and shower head needs replacement. The comment is based on the single room I stayed in so I am not sure if it is the same for the other rooms. The single room is small. There si no fridge or safe. But the bonus is that there is free Wifi and has strong signal even on the fifth floor. If you are not fit, be aware that the single room are on the top fifth floor and there is no lift. However for young able bodied, the 5 flights of stairs should not be a problem if you do not have heavy luggage. Limited parking is available at the front of hotel. Good for short breaks. Would I stay there again. Yes, for the price, central quiet and safe location, friendly hosts, breakfast and free Wifi.

8/10 Good

Christopher, Tokyo, Japan

Liked: Cleanliness, staff & service, room comfort
Decent Room, Great Service
The hotel manager, David, was fantastic. He was very accommodating even when I had made a mistake with my booking. He made my overall experience exceptional. The location was also great, very close to Paddington station. The rooms and such were old and a bit musky. No elevator.

2/10 Terrible

Bennie, New York.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Experience.
The worst hotel experience I've ever had. I had to carry my luggage all the way up to the 5th floor using their staircase. The bathroom/bedroom was really smelly and small, the ceiling had water stains, and the room was just not clean all together. Me and my wife are fairly small in size and we still had trouble moving around in the bathroom stall. The phone in the room does not work and the hotel claimed that the restaurant only works internally but that's BS. Worst of all, they turned off the heat in the middle of the night - keep in mind, we visited in December. Would never go back again.

8/10 Good

Andrew, Yorkshire

Liked: Cleanliness, staff & service, room comfort
28 - 30 October 2014
The hotel felt safe and was very conveniently located - we managed to see all we wanted to in London. The staff were relaxed and very helpful.

8/10 Good

Mehdi, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Fine, except for parking, as it didn't say that it has to be reserved, and secondly it was not available because of ongoing road works.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

8/10 Good

Arnold

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Twee nachten was goed te doen. Prijs kwaliteit verhouding is ok. Ik verblijf wel vaker in hotels in Paddington en voor deze prijs heb ik altijd wel dezelfde soort hotelkamers. Douche was ruim en toilet was schoon en.zagen er nieuw uit. Er zijn geen liften dus is het altijd een hele weg om naar boven te lopen. Aardige en vriendelijke manager.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ulrike

Liked: Cleanliness, staff & service, amenities
Das Personal war super freundlich und hilfsbereit.
Stayed 3 nights in Dec 2023

10/10 Excellent

Melissa

Stayed 3 nights in Dec 2023

10/10 Excellent

Tord

Stayed 1 night in Nov 2023