The location was very safe and convenient, but the property itself and the particular apartment we stayed in were lacking in comfort, amenities, and cleanliness. We were disappointed when reality did not match up to photographs we saw online because we were expecting things to be more updated. For example, the carpet had not been changed in a long time, the sofa was saggy and worn, the dishes were stained and old, and the bathroom had mold/mildew on the crown molding. Maybe this is just what you get in London for the price. The staff, however, was welcoming, helpful, and immediately responsive. If you don't mind things being a bit outdated and you want to be in this area of London, this property will work for you.