Exterior
Check availability

Reviews of London Hilton on Park Lane

5 out of 5
London Hilton on Park Lane
22 Park Lane, London, England

Reviews

8.2

Very good

Rating 10 - Excellent. 433 out of 1001 reviews" "
Rating 8 - Good. 334 out of 1001 reviews" "
Rating 6 - Okay. 124 out of 1001 reviews" "
Rating 4 - Poor. 70 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaykrishna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a convenient location. Good for business and tourism
Stayed 2 nights in May 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, and l had a lovely view of Hyde Park from the 16th floor. Two minor caveats: the shower drained too slowly, and everyone at reception spoke so softly that they were unintelligible. None of us could understand them, and only two of us are hard of hearing!
Stayed 2 nights in May 2024

10/10 Excellent

Ahmad

Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and hotel was first class. Jason and Mark the doormen were real stars. I will stay in this hotel every time I am in London. It is a great balance between value and luxury.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful and in a great walkable location for Mayfair. We did have issues with our room’s air conditioner, but it was promptly fixed.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jeremy

Stayed 1 night in Apr 2024

4/10 Poor

Rula, fanwood

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unhelpful, my expensive headphone stolen from the room , I reserved a room with 2 queens beds , they gave us me and my brother a king bed. Was bad experience, Not recommended at all
Stayed 4 nights in Mar 2024

10/10 Excellent

Gina

Early check in available!
Stayed 1 night in Mar 2024

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Lindanda

Liked: Cleanliness, staff & service
City
Stayed 1 night in Mar 2024

4/10 Poor

Neeraj

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my experience. Staff was pleasant and helpful. 10/10
Stayed 3 nights in Feb 2024

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

6/10 Okay

Colin

Liked: Cleanliness
Disliked: Property conditions & facilities
tired
Worn out hotel, however, great for the event attended
Stayed 3 nights in Feb 2024

10/10 Excellent

Sami

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice all around.
Stayed 1 night in Feb 2024

2/10 Terrible

sheryl

Stayed 1 night in Feb 2024

8/10 Good

Philip, Houghton Conquest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jan 2024

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here, had room 2710 which was lovely.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Arman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good hotel to stay at. Not the greatest location, but not too bad.
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Dec 2023

10/10 Excellent

William, La Mirada

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient property to west end and great walkable areas including Hyde Park. Multiple bars and restaurants. Staff is excellent.
Stayed 8 nights in Dec 2023

4/10 Poor

Finley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed with the room. Broken TV stand and left sided curtain for a £1,000 per night room.
Stayed 2 nights in Dec 2023

10/10 Excellent

TED

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality property. Frequent visitor.
Stayed 1 night in Dec 2023

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in London
Stayed 1 night in Dec 2023

4/10 Poor

Diana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problems at check-in because of “the new system.” The room stank of sewer gases. As Diamond status Hilton Honors guests they overlooked sending any welcome gift. They did AFTER I mentioned it but that isn’t really right. No housekeeping in either of our rooms day 2 (they just forgot our floor). I’ve been coming here for decades but now I see it’s time to find a new place to stay.
Stayed 3 nights in Dec 2023

4/10 Poor

Erick

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very disappointing stay
Cannot believe this claims to be a 5-star hotel. Not even close. Everything is dated and was never luxury 5 star quality even when new. Bed, furniture, bath fixtures, etc. this maybe was a 4 star hotel once, now it’s 2-3 stars at best. You cannot even begin to compare this to other top hotels. Doesn’t hold a candle to them.
Stayed 2 nights in Dec 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and room service and the cleaning crew were exceptional. Check in staff and wait for a room to be cleaned could have been improved
Stayed 4 nights in Nov 2023

10/10 Excellent

Kiriana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel
Super high quality hotel with really friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Oct 2023

10/10 Excellent

Mary, Norwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just loved this beautiful hotel right in central London. It was so easy to get anywhere we wanted to go, but we felt like we were in a quiet spot. The staff were absolutely the most friendly and helpful of most anywhere I’ve been! The hotel was pristine. We will be back! 🇬🇧
Stayed 4 nights in Sep 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 thumbs up
Enjoyed my stay here. Was a solo traveler for 4 days. This hotel is central to most everything I wanted to see. The staff were very kind and welcoming. They knew i was alone and kept me company during my afternoon tea. Super nice and freiendly place to spend a few days at. L
Stayed 4 nights in Sep 2023

8/10 Good

Muaz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: 1. Good staff and service. They allowed me for an early check-in provided there is an empty room 2. Nice view 3. Comfortable bed and useful tablet. Bad: 1. Shower/bath hot water is not hot enough 2. No toothbrush provided, even though this is a high end hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Jaykrishna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hilton properties in Central London although a bit pricey
Stayed 2 nights in Sep 2023

10/10 Excellent

Mohammedreza

Stayed 1 night in Sep 2023

10/10 Excellent

Mustafa, Salt Lake City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in London
Stayed 11 nights in Aug 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free upgrade
I asked for a upgrade w a view! That afternoon I was on the 18th floor w a beautiful view of Hyde Park.!
Stayed 6 nights in Aug 2023

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little tired but clean. Staff were exceptional. Friendly, helpful, thoughtful. They really stood out.
Stayed 2 nights in Jul 2023

2/10 Terrible

Miles

Stayed 1 night in Jul 2023

8/10 Good

Matias

Stayed 4 nights in Jul 2023

10/10 Excellent

Candida T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, staff extremely courteous and helpful. I enjoyed my stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mrs T H

Stayed 1 night in Jul 2023

2/10 Terrible

Lavinia

Stayed 1 night in Jul 2023

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Hwachung

Business traveller
Liked: Cleanliness, property conditions & facilities
공사중이어서 입구를 삥 돌아와야해서 조금 불편하기 했지만, 시설도 깨끗하고 전반적으로 매우 만족했습니다~! 체크 인과 아웃 때를 제외하고, 거의 직원분들하거 이야기는 하지 않을 정도로..! 조용히 머물다 가기에 굳
Stayed 3 nights in May 2023