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"What stood out most was the consistency and comfort. This was another three night stay for me and once again the room was great with no issues at all. Even without an upgrade, everything was clean, comfortable and exactly what I needed. One day I forgot to put my “Do Not Disturb” sign up while I was out, and I came back to a room that looked brand new again. The housekeeping team did an amazing job. Everything was spotless and refreshed, which was such a nice feeling to return to. The hotel continues to provide a peaceful, reliable stay, which is why I’ll be booking again for the rest of my placement."

"Very convenient next to Carlisle train station and all amenities. Front desk staff very professional and friendly (Natalie). Would definitely recommend."

"Spacious rooms, clean and friendly staff."

"All Good "

"Have stayed at the Crown and Mitre before, the standards very high, really enjoyed my stay."

"Brilliant as always lovley staff"

"Gill (restaurant staff member) was extremely helpful and an assert to Ibis!"

"Room and bathroom were very clean and it was very quiet. The staff were great and I will be using this hotel on my visits to Carlisle."

"The hotel is not modern but very full of character. The room was large with a comfortable bathroom. The staff were friendly which added to the atmosphere. "