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Reviews of The 15th Boutique Hotel

4 out of 5
The 15th Boutique Hotel
Vicens Bou 15, Lloret de Mar

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 94 reviews" "
Rating 8 - Good. 23 out of 94 reviews" "
Rating 6 - Okay. 3 out of 94 reviews" "
Rating 4 - Poor. 0 out of 94 reviews" "
Rating 2 - Terrible. 2 out of 94 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed for a quick stopover. The staff was very friendly and helpful. We would stay here again.
Stayed 1 night in Sep 2023
Response from Ona - Quality department. on 26 Sept 2023
Dear Elizabeth,Thank you for sharing your experience at our hotel! We are pleased to hear that you had everything you needed during your brief stay. Our staff strives to provide friendly and helpful service, and we're glad you felt that way.It's great to know that you would be willing to stay at our hotel again. We are committed to continue to improve and provide an enjoyable experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with another wonderful stay!Best regards,Ona - Quality department.

10/10 Excellent

Carla Sofia Santana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 4 nights in Jun 2023
Response from Ona - Quality department. on 12 Sept 2023
Thank you for your excellent rating of 5/5! We truly appreciate your positive feedback. If you have any specific comments or if there's anything else you'd like to share about your experience, please don't hesitate to let us know. We're here to assist you further and ensure you have a wonderful experience.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, very clean, lovely staff, food good with variety and interesting choices. Central location
Stayed 1 night in Apr 2023
Response from Ewelina- Reception department. on 24 Apr 2023
Dear Susan, thank you so much for your nice review. We are happy to know that you enjoyed your stay. We hope to see you back soon. Best regards. Ewelina

10/10 Excellent

Danuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent service and very good food. Highly recommended
Stayed 1 night in Sep 2022

10/10 Excellent

Jon

Stayed 1 night in Sep 2022

10/10 Excellent

Fawad

Stayed 1 night in Aug 2022

10/10 Excellent

Zuzanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the 15th boutique hotel! Stayed for 4 nights and had a wonderful experience. The rooms and bathrooms were modern, minimalist, and clean. Housekeeping came daily, which most hotels don’t do anymore. The hotel breakfast was also delicious! A short walk to the beach and far enough from the noise and filth that is on the fun main street!
Stayed 4 nights in Aug 2022

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and Cozy small hotel near everything
Stayed 3 nights in Jul 2022
Response from Ana - Departamento de calidad on 26 July 2022
Estimado Alvaro, Gracias por compartir su experiencia en nuestro hotel. Nos alegramos de que haya tenido una estancia agradable con nosotros. Esperamos verle de nuevo. Un saludo, Ana, Departamento de calidad.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was far too small for the beds. Less than 4 inches from foot of bed to wall. Had to crawl over my daughters feet to get to bathroom. Not enough space around pool for number of guests - never fast enough to claim a lounge chair.
Stayed 2 nights in Jul 2021
Response from Ana Quality department on 20 July 2022
Dear guest, Thank you for taking the time to share your kind words about your stay with us. We work very hard to create exceptional hospitality experiences for our guests and we hope to have the pleasure of not only welcoming you back in the near future but making your stay even greater than your previous one. Best regards,

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it.
This hotel was lovely, good location, breakfast was really good and the staff were great.
Stayed 8 nights in Oct 2019

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
60th Birthday weekend
Just got home after a two night stay at this great hotel. From checking in to checking out the staff were great and helpful and friendly. Isabella is a lovely lady and Danny is great, nothing was too much trouble for them . All in all a lovely weekend 😊😊🌞🌞🌞
Stayed 2 nights in Oct 2019
Response from Guest manager-Bondiahotels on 13 Oct 2019
Many thanks for your opinion. Best regards

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, helpful personnel. Food is great. All is clean . Nice location.
Stayed 4 nights in Aug 2019
Response from Guest manager-Bondiahotels on 8 Sept 2019
Many thanks for your feedback!

8/10 Good

Tamar

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel with helpful staff
The hotel and room was very nice and comfortable, but the sound from outside was very loud till very late at night. Staff were very helpful and atmosphere in hotel was great. The only problem was cleanness in the bathroom.
Stayed 5 nights in Jul 2019
Response from Guest manager-Bondiahotes on 4 Aug 2019
Many thanks for sharing your feedback. We will take note of your observation to improve. Best regards

2/10 Terrible

uri

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
It was very disappoitment hotel we stay 3 nights at family room. first the a/c in the room doesn't work and it was impossible to be at the room then the room itsef was very small no plase to put the bags. the noise from the street all the night was so loud that didnt let you to sleep. also the pool is very small and the desk office didnt try to help us.
Stayed 3 nights in Jul 2019
Response from Guest manager-Bondiahotels on 3 Aug 2019
We regret that you could not fully enjoy your stay. Thank you for trusting Bondiahotels.

2/10 Terrible

Verified traveller

Disliked: Staff & service
The noise level at peak season in this hotel needs to be stated !we had to move accommodation as it was exceptionally noisy!
Stayed 2 nights in Jul 2019
Response from Guest manager-Bondiahotels on 28 July 2019
We regret not having met your expectations

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 2 night stay
Location is perfect, a bit noisy but still away from the buzzing area. Neat deco, enough breakfast and quick check in and out. Cute pool area. Perfect for relaxation.
Stayed 1 night in Jul 2019
Response from Guest manager-Bondiahotels on 21 July 2019
Many thanks for your feedback. Kind regards from all staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful decor
Great buffet and helpful staff. Not many children, so perfect for couples. It can be loud due to the hotel next door.
Stayed 8 nights in Jun 2019
Response from Guest manager-Bondiahotels on 21 July 2019
Thank you very much for your evaluation after your stay at our hotel. We hope to see you again on another occasion. regards

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Guest Manager-Bondiahotels on 13 June 2019
Merci beaucoup pour votre valaration

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite and well run 15th Boutique Hotel
15th Boutique Hotel offers clean and functional rooms coupled with excellent food which can be breakfast only or half and full board. All three meal types are buffet style with plenty to choose from, including healthy foods, fresh fruits and vegetables. Seafood present throughout lunch and dinner. Staff is so well trained and never misses the opportunity to ask the most important question: Is everything OK and as expected? My answer: Even beyond my expectations. The hotel has an outdoor swimming pool and offered me free drink voucher at the bar. Room very comfortable with large balcony. Would return with my whole family. Lloret de Mar is beautiful.
Stayed 1 night in Oct 2018
Response from Guest Manager-Bondiahotels on 23 Oct 2018
Dear customer We want to thank you for sharing your experience in our hotel. We are so glad you enjoyed your stay. We hope to welcome you back! Receive kind regards from all staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the decor and that it was clean but the pool was small The drinks were a reasonable price at the bar
Stayed 3 nights in Oct 2018
Response from Guest Manager - Bondiahotels on 14 Oct 2018
Many thanks for sharing your opinion. Best regards

10/10 Excellent

Lucy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel, in lovely location...a real treat!
Beautifully decorated, truly Boutique hotel. Attentive and helpful staff. A fabulous stay, would definitely return.
Stayed 2 nights in Sep 2018
Response from Guest Manager- Bondiahotels on 14 Oct 2018
Nice review, great thanks! We hope to welcome you back in a future Regards

8/10 Good

Nathalie

Liked: Cleanliness, amenities, property conditions & facilities
Mooi verblijf. Recent geupdate naar huidige maatstaven. Niet zo massaal. Fijne sfeer. Ontbijt was aan de late kant en er stond van alles klaar voor vers gebakken eitjes maar daar stond niemand bij. Niettemin veel keus en fijn verblijf.
Stayed 1 night in Apr 2024

10/10 Excellent

maria gloria

Stayed 1 night in Oct 2023
Response from Ona, Quality Department. on 25 Oct 2023
Dear Maria,Thank you very much for your comment and for giving us a rating of 10! We are very happy to know that your experience at our hotel was excellent and that we met your expectations.At our hotel, we work hard to ensure that our guests have a pleasant and memorable stay, and we are pleased to know that we managed to meet that goal for you. Your satisfaction is our greatest reward and we are proud to know that we were able to provide you with a unique experience.We hope to have the opportunity to welcome you again in the near future and offer you an even better stay. Thank you for choosing our hotel and for recommending our services.Sincerely,Ona, Quality Department.

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones y la habitación maravillosos , la comida riquissima, y el personal increible
Stayed 2 nights in Oct 2023
Response from Ona - Quality department. on 16 Oct 2023
Dear Cristina, We sincerely appreciate your kind comment about our facilities and rooms, as well as the food. We are proud to know that you enjoyed your stay at our hotel and that our staff was able to provide you with exceptional service during your visit.Your satisfaction is our top priority and we strive to provide memorable experiences for all of our guests. We appreciate your kind words and look forward to having the pleasure of welcoming you back in the near future.Yours sincerely,Ona - Quality department.

10/10 Excellent

Laetitia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2e séjour dans ce très bel hôtel à la décoration raffinée, au calme en plein cœur de Lloret, personnel adorable mention spéciale pour Évelina à la réception un vrai rayon de soleil. Un buffet varié au petit déjeuner et dîner qui saura satisfaire tout le monde. Seul bémol lit fait tous les jours serviettes de bain changées également seul la poussière et nettoyage du sol de la chambre un peu oublié ou négligé pendant 1semaine, hormis ce détail à revoir,tous les services sont réunis pour y passer un excellent séjour
Stayed 6 nights in Oct 2023
Response from Ona - Service qualité. on 16 Oct 2023
Chère Laetitia Nous apprécions sincèrement votre deuxième séjour dans notre hôtel. Nous sommes heureux d'apprendre que vous avez apprécié le décor, l'emplacement, la variété du petit-déjeuner et notre charmant personnel, en particulier Évelina. Nous regrettons que vous ayez trouvé un petit détail dans la propreté de la chambre, et nous en prendrons note pour l'améliorer à l'avenir. Nous vous remercions pour vos commentaires et espérons avoir le plaisir de vous accueillir à nouveau dans notre hôtel pour vous offrir un excellent séjour à tous points de vue.Salutations,Ona - Service qualité.

6/10 Okay

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situé. Nous avons eu un probleme avec la lumiere de la salle de bain. Reparee au bout de 2 jours. Probleme avec les sanitaires (chasse d'eau Hs). Nous avons du changer de chambre. Desagrement dont on se passerai bien sur une srmaine de vacances
Stayed 7 nights in Aug 2023
Response from Ona - Département Qualité on 12 Sept 2023
Chère Sylvie,Nous apprécions vos commentaires concernant votre séjour dans notre hôtel et nous regrettons sincèrement les désagréments que vous avez rencontrés lors de votre visite. Nous apprécions vos commentaires car ils nous aident à améliorer nos services.Nous sommes heureux de savoir que vous avez trouvé l'emplacement de l'hôtel bon. Cependant, nous comprenons parfaitement votre frustration face aux problèmes d’éclairage de la salle de bain et des sanitaires. Nous sommes désolés pour les retards dans les réparations et les changements de chambre que vous avez dû effectuer.Nous prendrons des mesures pour améliorer notre maintenance et notre service client afin que de telles situations ne se reproduisent plus à l'avenir.Nous apprécions votre patience et votre compréhension et espérons que, malgré ces inconvénients, vous avez eu l'occasion de profiter d'une partie de vos vacances. Si vous décidez de nous rendre visite à nouveau, nous serons heureux de vous offrir une expérience plus agréable et sans tracas.Merci de votre préférence et de nous faire part de vos inquiétudes.Cordialement,Ona - Département Qualité

10/10 Excellent

Préscillia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top!
Très bon accueil, un super bon petit déjeuner. Je recommande cet établissement, propre. Très bon emplacement
Stayed 2 nights in Aug 2023
Response from Becky - Quality Department on 18 Aug 2023
Chère Préscillia,Merci beaucoup d'avoir partagé votre expérience positive avec nous. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour, apprécié notre ambiance accueillante et savouré notre délicieux petit-déjeuner. Votre recommandation nous est précieuse, et nous sommes heureux que vous ayez trouvé notre établissement propre et bien situé. Nous espérons vous accueillir à nouveau à l'avenir pour un autre séjour agréable.Cordialement,

8/10 Good

laurent

Travelled with family
Liked: Staff & service
Séjour mitigé
Séjour mitigé des choses à améliorer pour un 4 étoile la chambre ne vaut pas 10. La restauration très répétitive et peu de choix vaisselle ébréché et verre pas toujours net . Drap changer la veille du départ pour un séjour de 15 jours. Chambre bruyante. Personnel agréable. Un peu déçu vu la notation qu’il a sur le site.
Stayed 14 nights in Jun 2023
Response from Ana - Départament de qualité. on 29 June 2023
Cher Laurent,Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes ravis de savoir que notre personnel a été agréable et nous prendrons en compte vos commentaires pour améliorer notre service.Nous sommes désolés d'apprendre que certains aspects de votre séjour n'ont pas répondu à vos attentes, notamment la chambre, la restauration et le bruit. Votre avis est précieux pour nous et nous ferons tout notre possible pour remédier à ces problèmes. Nous espérons avoir l'opportunité de vous accueillir à nouveau et de vous offrir une expérience plus satisfaisante lors de votre prochain séjour.Cordialement,

10/10 Excellent

Corinne

Stayed 1 night in Jun 2023
Response from Ana - Quality department on 29 June 2023
Dear Corinne,Thank you so much for your positive feedback. We are happy to know you had a pleasant stay with us. We hope to see you back soon. Best regards,

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très propre, déco très épurée dans les chambres, confortable, bon accueil. Quasi impossible de se garer sans payer (22 euros pour la nuit dans un parking proche). Très bon petit déjeuner, beaucoup de choix et bons produits.
Stayed 1 night in May 2023
Response from Ana - Départament de qualité. on 30 May 2023
Chère Valerie,Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez apprécié notre extérieur, le bar avec son animation en soirée ainsi que nos services spa.Nous sommes cependant désolés d'apprendre que le confort de la chambre ne correspondait pas à vos attentes. Votre commentaire est important pour nous et nous prendrons en compte vos remarques. Votre satisfaction est notre priorité, et nous nous efforcerons d'améliorer ces aspects pour offrir un meilleur confort à nos clients. Nous vous remercions d'avoir choisi notre hôtel et nous espérons avoir l'opportunité de vous accueillir à nouveau pour vous offrir une expérience améliorée.Cordialement,

10/10 Excellent

Olien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfectly located in the center. It is beautiful, clean, quiet. Breakfast was delicious. For a small amount you can join the buffet dinner which was also very good. The staff was kind. Our return flight was in the evening but we could use the lugage room and guest shower. The hotel is just a short walk from restaurants and shops, beach and bus station. We had the superior room on the top floor with a nice terrace.
Stayed 3 nights in May 2023
Response from Ana - Quality Department on 17 May 2023
Dear Olien,Thank you for your kind review! We're delighted that you had a fantastic stay at our hotel. We appreciate your compliments about our central location, beautiful and clean facilities, delicious breakfast, and the option for a great buffet dinner. Our staff takes pride in providing excellent service, and we're glad their kindness made a positive impact on your stay. We hope to welcome you back soonBest regards,

10/10 Excellent

Sihem

Stayed 1 night in Apr 2023
Response from Ana - Quality Department on 17 May 2023
Dear Sihem,Thank you so much for your positive feedback. We are happy to know you had a pleasant stay with us. We hope to see you back soon. Best regards,

10/10 Excellent

Edvard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekommenderar!
Väldigt trevligt hotell, centralt! Som en liten oas. Bra frukost, enkla men vackra rum!
Stayed 3 nights in Apr 2023
Response from Ewelina on 19 Apr 2023
Dear Edvard, thank you so much for your nice review. We are happy to know that you enjoyed your stay. We hope to see you back soon. Best regards. Ewelina, Reception

10/10 Excellent

Patrick

Stayed 1 night in Oct 2022
Response from Ana - Quality Department on 9 Dec 2022
Dear Patrick,Thank you so much for your nice review, we are happy to know that you enjoyed your stay. We hope to see you back soon. Best regards, Ana Quality department

10/10 Excellent

Josephine Lodal

Stayed 1 night in Oct 2022
Response from Ana - Quality Department on 9 Dec 2022
Dear Josephine,Thank you so much for your positive feedback. We are happy to know you had a pleasant stay with us. We hope to see you back soon. Best regards, Ana, Quality department.

6/10 Okay

Vazgen

Stayed 1 night in Oct 2022

10/10 Excellent

Laetitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2022

10/10 Excellent

Natalia

Stayed 1 night in Sep 2022

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2022

10/10 Excellent

Agnès

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

8/10 Good

Maybritt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dejligt sted god betjening
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Sandrine

Stayed 9 nights in Jul 2022
Response from Ana - Quality department on 26 July 2022
Dear Sandrine, Thank you so much for your positive feedback. We are happy to know you had a pleasant stay with us. We hope to see you back soon. Best regards, Ana, Quality department.

8/10 Good

Georges

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relativement calme Excellent buffet au petit déjeuné.. Personnel très serviable Parking en plus ..24€/ jour
Stayed 2 nights in Jun 2022
Response from Ana - Départament qualité on 8 July 2022
Cher Georges, Merci d'avoir pris le temps de nous écrire et de partager votre expérience au notre hôtel. Nous sommes heureux que vous ayez passé un agréable séjour chez nous. Nous espérons vous revoir une prochain fois. Cordialement,

10/10 Excellent

Déline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel charmant et bien situé
Charmant hôtel très bien décoré. La chambre est agréable et la décoration épuré et moderne. La salle d’eau est très bien également avec une douche à l’italienne. Nous sommes tombé sur un réceptionniste qui parlait français donc c’est très appréciable. Le petit déjeuner est correcte. L’hôtel est bien situé proche du centre ville avec tout à proximité. J’ai beaucoup aimé la décoration du salon qui donne sur la piscine. L’hôtel est propre et en bon état. Je tenais à remercier l’hôtel car j’ai oublié mon téléphone dans la chambre lors de notre check-out et ils m’ont appelé pour me prévenir qu’ils l’avaient trouvé. J’ai pu le récupérer quelques jours après lors de mon passage à Lloret del mar, donc merci encore pour votre bienveillance et votre sérieux. Je retournerai dans cet hôtel avec grand plaisir !
Stayed 1 night in May 2022
Response from Ana - Départament de qualité. on 8 July 2022
Chère Deline, Merci pour vos gentils commentaires et votre excellente évaluation. Nous sommes ravis de savoir que vous ayez passé un agréable séjour chez nous. Nous espérons vous revoir une prochaine fois. Bien cordialement,

8/10 Good

Inger Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koselig hotell med nydelig frokost!
Flott hotell med lun og behagelig atmosfære. Nydelig, spesiell og variert frokost. Rommene er lyse og rene med helt ok senger. Fokus på miljø. Bassengområde var delikat og innbydende. Koselig sittegrupper både ute og inne. Behagelig bakrunnsmusikk og hyggelig personale. Sentral beliggenhet til by og buss-terminal. Langt fra steand. Eneste minus var støy fra trafikken. Dette hørtes ikke når man var inne på rommet med lukket dør.
Bassengområde
Sittegrupper innendørs
Stayed 2 nights in May 2022
Response from Ana Quality department on 20 July 2022
Dear client, Thank you for taking your time sharing your experience . We are glad to know that you enjoyed your stay. Thank you for your great value of our services and staff. The entire team is committed to offer the best possible service to our guest, so we are proud to know you appreciated it. We hope to welcome you again soon. Best regards, Ana Quality Department

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

8/10 Good

Santos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La única pega es q el fiambre de desayuno no era fresco.
Stayed 1 night in May 2022
Response from Ewelina on 8 May 2022
Buenos días señor Santos, nos disculpe pero sus fotos no son de nuestro hotel. Atentamente.

10/10 Excellent

Sofia

Stayed 1 night in Apr 2022