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Reviews of Apartaments Ponent

3.5 out of 5
Apartaments Ponent
Calle Ponent , 26-28, Lloret de Mar

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 27 reviews" "
Rating 8 - Good. 13 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Oct 2023
Response from Roxana on 9 Nov 2023
gracias

8/10 Good

Naomi Morgan

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property, better than the images and as expected. Only thing I would say is, €60 pp deposit (which was not stated on Expedia)
Stayed 6 nights in Sep 2023
Response from Roxana on 9 Oct 2023
Gracias por tu comentario.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Not to shabby
If you are looking for a place to stay in Lloret you need to remember it is a one massive clubbing area full of students making sooome noise. Now, if you are there for a party, this is ideal! Shops, clubs, bars, restaurants are everywhere. Still being a little further away from the Lloret Centre, which makes the Apartaments perfect for resting and chillout - AC is soo good. WiFi they say it's there but get yourself extra Gbs from your own network provider cause it ain't. Overall would recommend. They will ask you to clean the appartment before leaving and pay €60/pp deposit. It is refundable upon check-out. You pay in cash. Been there twice, and because am 42 would recommend visiting Lloret to people my age after high season. It is quieter and more relaxed. Food there is great, lot's of nice things, beautiful town and nice beach.
Stayed 4 nights in Aug 2023
Response from Roxana on 5 Sept 2023
Thank you!

8/10 Good

Brian

Stayed 7 nights in Apr 2022

10/10 Excellent

Tom.S, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic apartament. Only downfall was noise from the clubs below our room but that cant be helped. Lovely rooms, nice friendly staff good facilities in kitchen. It had everything we needed. Near supermarket and beach. The noise didnt effect the kids sleep because there bedroom was at the back of the apartment so they had an amazing holiday. Would definately reccomend this complex!!
Stayed 4 nights in May 2018
Response from Roxana on 11 June 2018
Thank you for valuing our establishment and our services. We hope to see you soon. Best regards and we wish you a great day, Work team of Apartaments Ponent

4/10 Poor

L, Scotland

Liked: Staff & service
New build apartment close to amenities and beach
Apartment new but extremely basic.No lamps in any of the rooms and overhead lights were blaring. Noise horrendous all day and night from passers by and discos adjacent to the property which went on until 7.30 am. If you want a relaxing time I definitely would not recommend this apartment.
Stayed 7 nights in Oct 2017
Response from recepcion on 11 Dec 2017
gracias por su comentario y su critica. estamos haciendo esfuerzos para cumplir con los deseos de nuestros inquilinos. esta previsto cumplimentar el equipamiento de nuestros apartamentos. reciba un cordial saludo

8/10 Good

colin, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and apartments
Good modern apartment only let down by lack of cleaning staff.
Stayed 7 nights in Sep 2017
Response from Roxana on 14 July 2018
Thank you for taking your time in assessing our establishment and your stay. We will try to improve our quality every day. Receive a cordial greeting, Work team Apartaments Ponent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach and amazing location! I’ll come back for sure
Stayed 2 nights in Sep 2017
Response from recepcion on 3 Oct 2017
gracias pot todo y vuelva cuando quiera!

8/10 Good

Sarah

Travelled with group
Liked: Room comfort
Stayed 1 night in Oct 2023
Response from Roxana on 23 Oct 2023
gracias

8/10 Good

Lemon27

Travelled with group
Liked: Amenities
Appartement was netjes paar gebreken maar verder niet echt iets om op aan te merkten voor Lloret standaarden is dit echt een mooi appartement, goede WiFi kookplaat werkt ook prima. De gangen waren alleen niet altijd schoon. Op loopafstand van alle clubs en burgers in de buurt dus altijd wel wat te doen te vinden. Echt een aanrader voor een club vakantie
Stayed 5 nights in Jul 2023
Response from Roxana on 8 Aug 2023
Gracias por tu reseña, intentamos hacer nuestro trabajo lo mejor posible.

10/10 Excellent

Therese

Stayed 4 nights in Jun 2023
Response from Roxana on 5 July 2023
Thank you for your visit.

8/10 Good

Kevin

Liked: Amenities, property conditions & facilities
Stayed 5 nights in Feb 2023
Response from Roxana on 29 Mar 2023
Gracias por tu reseña.Atentamente,Apartaments Ponent

2/10 Terrible

Hayat

Travelled with family
Disliked: Amenities
Horrible à l arrive on m’a fait payer 2fois alors que j’ai dit que j avait payer sur expédia .Mais le monsieur de l accueil ma qu il fallait que je paye . J ai douté de moi alors j ai payé une deuxième fois .Je me suis aperçu le lendemain que expédia m’a prélevé donc je vais les voir à l accueil on peu pas me rembourser car le serveur ne fonctionne pas à se moment .Le jour du départ deux personnes à l accueil donc la personne qui a fait l erreur.Je lui dit que j avait précisé que j avait payé et là il s énervé dit que je dit que sais un menteur et sa collègue pour l apaiser ne trouve pas mieux que de lui dire en espagnol en pensent que l ont ne comprends pas « les musulmans se croient parfait « je retournerai jamais dans cette hôtel bien que nous allons a loret chaque année.
Stayed 2 nights in Oct 2022
Response from Roxana on 4 Nov 2022
Bonjour,Nous sommes désolés de ce qui s'est passé et nous sommes heureux que la situation se soit bien résolue, mais ce que nous n'acceptons pas, c'est que vous disiez que nous avons dit cela à propos des musulmans ! ce qui a été dit était de ne pas paniquer pour que nous puissions arranger les choses. Dès la première minute où vous êtes venu à la réception pour dire que vous avez payé deux fois, on vous a dit que ce serait résolu. Nous sommes désolés de dire que le mensonge est dit par vous !Passez une journée comme vous !

8/10 Good

ANNA MARIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
war alles super
Stayed 7 nights in Jul 2022
Response from Roxana on 12 Aug 2022
THANK YOU

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2021

8/10 Good

Abdel

Travelled with family
Liked: Cleanliness, room comfort
Très bon séjour. Très bien accueilli et une bonne communication de la part de Aboubakkar. Dommage que le bruit s'entend car il y a des bar dans la rue. Mais très bien dans l'ensemble.
Stayed 4 nights in Aug 2020
Response from Aboubakkar on 7 Oct 2020
Bonsoir, ce fut un plaisir de vous avoir comme client. bien de choses a la famille. Merci.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Kamers en appartement zien er heel netjes uit. Nadeel is dat de lift heel langzaam is en het personeel niet altijd even duidelijk
Stayed 7 nights in Aug 2019
Response from Roxana on 18 Aug 2019
Bedankt voor uw bezoek en voor de hoge waardering! We hopen je snel te zien. Ponent Apartments-team

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto. Y muy buena atencion
Stayed 2 nights in Feb 2019
Response from Roxana on 16 Feb 2019
El equipo de Apartaments Ponent le da las gracias por su valoración tan alta! Si alguna vez vuelve a Lloret de Mar, no dude en volver a hacer una reserva con nosotros y disfrutar de nuestras instalaciones!

10/10 Excellent

Axel, Bouche du Rhône

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parti en hors saison Prévoir le budget parking (pas très élevé à cette période) car pas de place à proximité direct de l’établissement
Stayed 2 nights in Jan 2019
Response from Roxana on 18 Jan 2019
Merci de votre visite et restez avec nous. nous apprécions votre note. Nous espérons que vous reviendrez bientôt. Avec nos meilleures salutations, Appartements Ponent

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Établissement au cœur de la ville, à proximité des commerces, bars, restaurants. Établissement sécurisé +++ Appartement spacieu et propre. Accueil très sympathique.
Stayed 7 nights in Sep 2018
Response from Roxana on 11 Oct 2018
Merci pour votre note élevée. L'avis de nos clients est très important pour nous. Nous sommes heureux de savoir que votre séjour à l’Apartaments Ponent a été un succès. Nous espérons vous voir bientôt! Meilleures salutations de la part de l'équipe Apartaments Ponent

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Falta limpieza
Apartamento nuevo pero mal cuidado. Toallas, sabanas y edredones sucios. Pelos ajenos dentro de la cama y en el baño. Mucho ruido de vecinos, insonorización pésima. En la página web decían q se pagaría en el establecimiento pero cargaron el importe íntegro el mismo día. También que el suplemento del parking eran 10 euros pero subió a 12 euros, según el señor de la garita, "porque si".
Stayed 2 nights in Dec 2017
Gracias por tomar su tiempo y valorar su estancia. Reciba un cordial saludo.

4/10 Poor

Tayson

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2017
Response from Roxana on 14 July 2018
Thank you for taking your time in assessing our establishment and your stay. We will try to improve our quality every day. receive a cordial greeting, Work team Apartaments Ponent.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy céntrico y bien equipado.
Apartamento nuevo, bien equipado y muy confortable. Situado en el centro de la zona de ocio y muy cerca de la playa. Lo peor el ruido nocturno en esta época del año. Si llevas coche hay parking de pago en la parte baja y es muy cómodo. Buena relación calidad/precio
Response from Roxana on 14 July 2018
Gracias por tomar su tiempo en valorar nuestro establecimiento y su estancia. reciba un cordial saludo, Equipo de Apartaments Ponent

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Roxana on 14 July 2018
Gracias por tomar su tiempo en valorar nuestro establecimiento y su estancia. Equipo de Apartaments Ponent

6/10 Okay

Verified traveller

Posizione strategica sia per il mare che per la vita notturna. Appartamenti semplici ma confortevoli
Stayed 7 nights in Jul 2017
Response from Roxana on 16 July 2018
Grazie per aver dedicato del tempo a valutare il nostro stabilimento e il vostro soggiorno. Cercheremo di migliorare la nostra qualità ogni giorno. Ricevere un cordiale saluto, Work team Apartaments Ponent.