Lock & Key Hotel

Property class: 4

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Close to Liverpool ONE and Cavern Club, Lock & Key Hotel provides a coffee shop/cafe, a bar and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Bar
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Spacious Double/Twin

Room

Spacious Double/Twin

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Cozy Double

Room

Cozy Double

8.4 out of 10
Very good
(7 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double/Twin

Room

Standard Double/Twin

8.4 out of 10
Very good
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Located in Ropewalks, a neighbourhood in Liverpool, Lock & Key Hotel is in a shopping district and near a train station. Travellers who have shopping on the agenda can visit Liverpool ONE and Cheshire Oaks Designer Outlet, while those looking for another kind of activity may want to check out Royal Albert Dock. Looking to enjoy an event or a game? See what's going on at M&S Bank Arena or Anfield Stadium. Visit our Liverpool travel guide
Map
15-17 Duke Street, Liverpool, England, L1 5AP

What's nearby

  • A brightly lit Christmas tree with heart-shaped lights in a city square.
    Liverpool ONE
    2 min walk - 0.2 km
  • A river with a boat docked at a pier, a large brick building with arches, and a red-brick structure with columns.
    Royal Albert Dock
    7 min walk - 0.7 km
  • A souvenir shop with memorabilia and a red telephone booth.
    Cavern Club
    8 min walk - 0.7 km
  • A modern building with a curved facade and illuminated signage reading "Convention Centre".
    M&S Bank Arena
    9 min walk - 0.8 km
  • A brick building with a Beatles Story Exhibition sign and a submarine illustration.
    The Beatles Story Museum
    9 min walk - 0.8 km

Getting around

  • Liverpool Central Station
    7 min walk
  • Liverpool (LPL-John Lennon)
    16 min drive

Restaurants

  • Bean Coffee Roasters
    5 min walk
  • Thoughtfully Cafe
    4 min walk
  • Caffè Nero
    3 min walk
  • Pocket Cafe Bar
    4 min walk
  • ZAAD Restaurant&Cafe
    1 min walk

About this property

Lock & Key Hotel

  • Upscale hotel near Liverpool ONE
  • Located close to Cavern Club and Royal Albert Dock, Lock & Key Hotel provides a coffee shop/cafe, a bar and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Cooked-to-order breakfast (surcharge), smoke-free property and concierge services
    • A front desk safe and luggage storage
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms at Lock & Key Hotel include thoughtful touches, such as premium bedding and laptop-compatible safes, as well as amenities, such as late-night room service and free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Electric kettles, heating and daily housekeeping

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Frequently asked questions

Is Lock & Key Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lock & Key Hotel?

There is free parking nearby.

What time is check-in at Lock & Key Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Lock & Key Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Lock & Key Hotel located?

Located in Ropewalks, this hotel is within a 10-minute walk of Liverpool ONE, Cavern Club and Royal Albert Dock. Anfield Stadium is 2.8 mi (4.4 km) away. Liverpool Central Station is 7 minutes by foot and Liverpool James Street Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lock & Key Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 199 out of 301 reviews
Rating 8 - Good. 63 out of 301 reviews
Rating 6 - Okay. 26 out of 301 reviews
Rating 4 - Poor. 9 out of 301 reviews
Rating 2 - Terrible. 4 out of 301 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Great location and a lovely big room and comfortable bed.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay, very central and nice for a little get away x
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in Liverpool

Central location, comfortable beds, and wonderful staff who always greet you with a smile.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and welcoming and really makes the hotel comfortable. Great location and a relaxed atmosphere.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly hotel. Would happily stay again.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great spot, friendly down to earth staff,Sunday roast one of the best I've ever had, would definitely recommend to all
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Lovely hotel and staff. Rooms were comfy and clean. Great location.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fantastic hotel. Staff were so friendly, the room was beautiful, location was perfect. Can’t recommend enough.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, plenty of parking available within short distances. Room was cute, good for a place to stay after a night out.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Perfect location for city centre, less than 5 minute was to John Lewis. Always a warm welcome and perfect breakfast.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel, very friendly staff in the hotel and the bar, couldnt do enough for you, great location, cool part of town away from the usual idiots, recommendations for dinner in a near by market which was amazing!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Great location

We had a two night stay in this hotel , it was all really nice, a lovely cosy bar and so close to everything, staff were lovely , I would not hesitate to stay here again if I was to return to Liverpool which hopefully I will 🙏
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A cracking hotel for the money!

A goo location but maybe noisy at the weekend due to proximity of night life.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky little room. Perfect location.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel . Nice breakfast and helpful friendly staff. Would recommend and will return
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , lovely staff. The breakfast was great , good produce. All in all a lovely weekend
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a central location. Staff were very friendly and helpful, especially Áine! Would highly recommend!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will love it!

A lovely hotel and the team there was supportive and attentive. Really friendly atmosphere from the moment we arrived.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Cosy hotel in excellent central Liverpool location

Cosy hotel in excellent location for central Liverpool. The staff were really helpful and welcoming, the room was comfortable but the shower wasn't very powerful and tended to leak out of the shower base which could get annoying if staying longer than a couple of days.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a good location right near L1 Lovely staff, clean room and good bar. I would definitely recommend!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel with amazing staff

Beautiful boutique hotel. The room was amazing and the staff couldn’t have done more for us and were so helpful. Can highly recommend. Breakfast was excellent 👍
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great breakfast great service the bar boutique is excellent the service in there is fantastic the rooms are great easy access to Liverpool and parking just round the corner is so easy to get to the hotel with your luggage
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent independent hotel in a prime location

Saturday stay in Liverpool - great loactaion, clean and friendly staff. Highly recommend staying - Q Park parking with 20% off if you book in advance. We will return!!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely, the lady on reception was nice and welcoming when we arrived. The room was modern and easy to relax in, we just couldn't get the heating on but the lady on reception was amazing again and provided a portable heater. The beds are very comfortable and overall we had a great stay :)
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Very welcoming staff. Room very clean and fresh but felt a little tired. Would not hesitate to recommend for a wee short break. Central so very handy for our Liverpool visit.
Stayed 1 night in Mar 2025