Lock & Key Hotel
4.0 star property

Upscale hotel, walk to Royal Albert Dock
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Lock & Key Hotel

Photo gallery for Lock & Key Hotel

Spacious Double/Twin
Cozy Double
Front of property
Restaurant
Shower, free toiletries, towels

Overview of Lock & Key Hotel

VIP Access
Reviews
9.4

Exceptional

Highlights
  • Staff & service is scored top 10% in Liverpool by travellers.
  • Cleanliness is scored top 10% in Liverpool by travellers.

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
15-17 Duke Street, Liverpool, England, L1 5AP
  • Popular LocationLiverpool ONE1 min walk
  • Popular LocationRoyal Albert Dock9 min walk
  • Popular LocationLiverpool Pier Head Ferry Terminal15 min walk
  • AirportLiverpool (LPL-John Lennon)16 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Spacious Double/Twin

Highlights

Heating
Smart TV
Premium bedding
Blackout curtains
Electric kettle
Laptop-compatible safe
Desk
Daily housekeeping
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Cozy Double

Highlights

Heating
Smart TV
Premium bedding
Blackout curtains
Electric kettle
Laptop-compatible safe
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double/Twin

Highlights

Heating
Smart TV
Premium bedding
Blackout curtains
Electric kettle
Laptop-compatible safe
Desk
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Liverpool

Lock & Key Hotel is located in Ropewalks, a neighbourhood in Liverpool, and is in a shopping district and near a train station. Liverpool ONE and Cheshire Oaks Designer Outlet are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Beatles Story Museum and Knowsley Safari Park. Looking to enjoy an event or a game? See what's going on at M&S Bank Arena or Anfield Stadium.

What's nearby

  • Liverpool ONE - 1 min walk
  • Cavern Club - 9 min walk
  • Royal Albert Dock - 9 min walk
  • The Beatles Story Museum - 11 min walk
  • Liverpool Pier Head Ferry Terminal - 15 min walk

Getting around

  • Liverpool Central Station - 7 min walk
  • Liverpool (LPL-John Lennon) - 16 min drive

Restaurants

  • Thoughtfully Cafe Liverpool - 4 min walk
  • Côte Liverpool - 4 min walk
  • Seven Bro7hers Beerhouse - 1 min walk
  • The Red Lion - 3 min walk
  • Roxy Ball Room - 3 min walk

About this property

Lock & Key Hotel

Upscale hotel near Royal Albert Dock
Lock & Key Hotel is located close to Liverpool ONE and Cavern Club, and provides a coffee shop/cafe, a bar and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), concierge services and luggage storage
  • A front desk safe and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Lock & Key Hotel include thoughtful touches, such as premium bedding and laptop-compatible safes, as well as amenities, such as late-night room service and free WiFi.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • Electric kettles, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 40-inch Smart TV

Food and drink

  • Electric kettle
  • Late-night room service

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lock Key Hotel Liverpool
Lock Key Hotel
Lock Key Liverpool
Lock & Key Hotel Hotel
Lock & Key Hotel Liverpool
Lock & Key Hotel Hotel Liverpool

Frequently asked questions

Is Lock & Key Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lock & Key Hotel?

Lock & Key Hotel doesn't offer parking.

What time is check-in at Lock & Key Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Lock & Key Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Lock & Key Hotel located?

Located in Ropewalks, this hotel is within a 10-minute walk of Liverpool ONE, Royal Albert Dock and Cavern Club. The Beatles Story Museum and M&S Bank Arena are also within 15 minutes. Liverpool Central Station is 7 minutes by foot and James Street Station is 10 minutes.

Lock & Key Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 164 out of 233 reviews" "
Rating 8 - Good. 52 out of 233 reviews" "
Rating 6 - Okay. 13 out of 233 reviews" "
Rating 4 - Poor. 1 out of 233 reviews" "
Rating 2 - Terrible. 3 out of 233 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Trudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay but could do with putting the prices on the breakfast menu so that you don't get a shock when you pay.
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location near the main train stations, Liverpool One shopping district, and the university is convenient. The room was clean and well-maintained, featuring a small desk for working travellers. Although there was no iron or board in the room, the staff promptly provided one upon request. The bar, which also serves breakfast, offers a good selection of drinks at reasonable prices. Breakfast was a la carte and of good quality. The hotel's conversion from an older industrial building gives it character but will present accessibility challenges for some guests. Additionally, there was some noise, but it wasn't a major issue. The staff stood out for their exceptional helpfulness and friendliness.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great breakfast great service the bar boutique is excellent the service in there is fantastic the rooms are great easy access to Liverpool and parking just round the corner is so easy to get to the hotel with your luggage
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a smaller room than usual, and was worried the bed wouldn’t be big enough (I’m a pretty big guy, and I was sharing with my wife). It was bigger than it looked, and we had a great sleep at the end of a great night. The bar makes an amazing Tiramisu Espresso Martini, too.
Stayed 1 night in Feb 2024

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great spot, friendly down to earth staff,Sunday roast one of the best I've ever had, would definitely recommend to all
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was constructed so that it would always flood the bathroom floor, the shower worked well but was too open to the bathroom
Stayed 1 night in Feb 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a good location right near L1 Lovely staff, clean room and good bar. I would definitely recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anya (I’m hoping that’s how you spell her name) on the front desk was very warm and welcoming and deserves the highest praise. Will definitely book again if I’m in Liverpool!
Stayed 1 night in Feb 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly hotel. Would happily stay again.
Stayed 2 nights in Jan 2024

8/10 Good

Anna

Stayed 1 night in Jan 2024