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Featured image
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.6/5 Wonderful
709 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationMarquis of Pombal Square5 min walk
Popular LocationBotanical Garden14 min walk
Popular LocationAmoreiras Shopping Center19 min walk
AirportLisbon (LIS-Humberto Delgado)22 min drive

Choose dates to view prices

  • Standard Room (Single Use)

    5/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 1
    More detailsStandard Room (Single Use)
  • Family Suite, 2 Bedrooms

    Room amenities

    • 49 sq m
    • Sleeps 5
    More detailsFamily Suite, 2 Bedrooms
  • Classic Room

    4.9/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsClassic Room
  • Superior Room

    4.7/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsSuperior Room
  • Junior Suite

    4.8/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 3
    More detailsJunior Suite
  • Family Room, 2 Bedrooms

    4.3/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 4
    More detailsFamily Room, 2 Bedrooms
  • Standard Room

    4.7/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsStandard Room

About this area

Lisbon

Located in Lisbon, PortoBay Marquês is near a metro station. Amoreiras Shopping Center and Mercado da Ribeira are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Lisbon Zoo and Lisbon Oceanarium. Looking to enjoy an event or a game while in town? See what's happening at Estádio da Luz or Campo Pequeno Bullring. Spend some time exploring the area's activities, including golfing. Our guests love the hotel's central and quiet location. It's also convenient for public transport: Marques de Pombal Station is 7 minutes by foot and Rato Station is 8 minutes.
View map
Popular Location

What's nearby

  • Marquis of Pombal Square - 5 min walk
  • Botanical Garden - 14 min walk
  • Restauradores Square - 15 min walk
  • Rossio Square - 18 min walk
  • Amoreiras Shopping Center - 19 min walk

Getting around

  • Marques de Pombal Station - 7 min walk
  • Rossio Station - 17 min walk
  • Lisbon (LIS-Humberto Delgado) - 22 min drive

About this property

PortoBay Marquês

Romantic Lisbon hotel in Lisbon Old Town, walk to Marquis of Pombal Square
This smoke-free hotel features a restaurant, an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a sauna and a rooftop terrace are on-site. All 72 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include room service and premium bedding.
PortoBay Marquês offers 72 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Portugal)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 15 for adults and EUR 7.5 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 7.5 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

PortoBay Marques Hotel Lisbon
PortoBay Marques Hotel
PortoBay Marques Lisbon
PortoBay Marques
PortoBay Marquês Hotel Lisbon
PortoBay Marquês Hotel
PortoBay Marquês Lisbon

Frequently asked questions

Can I cancel my reservation for free at PortoBay Marquês and receive a full refund?
Yes, PortoBay Marquês offers free cancellation on select room rates, because flexibility matters! Please refer to PortoBay Marquês cancellation policy on our site for more details about any exclusions or requirements.
Does PortoBay Marquês have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at PortoBay Marquês?
Checkout is at noon.
Where is PortoBay Marquês located?
Located in Lisbon Old Town, this romantic hotel is within a 10-minute walk of Medeiros e Almeida Museum and Marquis of Pombal Square. Botanical Garden and Restauradores Square are also within 15 minutes. Marques de Pombal Station is 7 minutes by foot and Rato Station is 8 minutes.

Guest reviews

Overall score and ratings for PortoBay Marquês

4.6
Wonderful
5 - Excellent
467
4 - Good
204
3 - Okay
27
2 - Mediocre
7
1 - Poor
4
4.7
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very nice staff and great restaurant and service . Walking distance to historic district and very close to a metro station. No view from our room but otherwise very nice.

    Stayed 1 night in Mar 2020

    2/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Amenities

    The room is nice but the view was horrible: it faced another building that was very close, with people working at their desks. I couldn’t open the curtains.

    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very good hotel in a convenient location. Our room was perfect in every way except for the noise of air conditioning and other machinery outside. The hotel made a lot of fuss about getting a 10% discount on purchases and I was told I had got this but the check out bill had no discounts on it whatsoever which was very disappointing.

    Stayed 7 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Comfortable hotel in central location with friendly staff.

    Stayed 2 nights in Mar 2020