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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Luxury boutique hotel near Jerónimos Monastery

Located close to Museum of Art, Architecture, and Technology and Belém Tower, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provides a free breakfast buffet, a poolside bar and a garden. Indulge in a massage at Magic Spa, the on-site spa. The on-site restaurant, Valle Flor, offers lunch, dinner and garden views. Fitness classes are offered at the health club; the property also has a hair salon, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a sauna.

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$375
includes taxes & fees
31 May - 1 June

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About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

  • Luxury boutique hotel near Jerónimos Monastery
  • Located close to Museum of Art, Architecture, and Technology and Belém Tower, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provides a free breakfast buffet, a poolside bar and a garden. Indulge in a massage at Magic Spa, the on-site spa. The on-site restaurant, Valle Flor, offers lunch, dinner and garden views. Fitness classes are offered at the health club; the property also has a hair salon, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a sauna.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
    • Babysitting (surcharge), a 24-hour front desk and a banquet hall
    • Wedding services, a front desk safe and smoke-free property
    • Guest reviews give top marks for the helpful staff and first-rate property condition
  • Room features
  • All 190 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with deep-soaking baths and free toiletries
    • Recycling, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of the Leading Hotels of the World.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 110.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World on 31 May 2026 start from AU$375, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Self-parking is available for EUR 25 per day.

What time is check-in at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Checkout is at noon.

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World located?

Situated in the historical district, this luxury hotel is 1.2 mi (1.9 km) from Museum of Art, Architecture, and Technology, and within 3 mi (5 km) of Jerónimos Monastery and Belém Tower. Commerce Square and Rossio Square are also within 6 mi (10 km). Alto Sto. Amaro Stop and R. João Barros Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 657 out of 879 reviews
Rating 8 - Good. 155 out of 879 reviews
Rating 6 - Okay. 36 out of 879 reviews
Rating 4 - Poor. 16 out of 879 reviews
Rating 2 - Terrible. 15 out of 879 reviews

Reviews

Verified

10/10 Excellent

Ophir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, beautiful property, superb breakfast great service.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was exceptional Staff was above expectation Outdoor was magnificant
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient, the service is excellent, and the hotel is clean and quiet. The garden is large and beautiful, making it feel like staying in a palace. The breakfast is also rich and delicious.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff were super friendly & helpful. Rooms cleaned daily with fresh towels & fresh water provided. Lovely Pastel de Nata on arrival. Pool was lovely for a swim. Breakfast was delicious. Great stay! Will definitely be back!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lori R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and welcoming staff. Beautiful location, historically interesting. Breakfast complete full spread with custom omelettes and honey comb fresh fruits, cheeses, meats and bread. We would love to stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Attentive staff. Excellent breakfast.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, fragrant
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Manickam

Liked: Cleanliness, staff & service, amenities
Clean room, excellent amenities, outstanding staff and customer services across everywhere in the hotel, beautiful and historic and one of the best hotels we have stayed and travelled extensively as well
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, very professional staff, great food! We had an amazing experience!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shamim

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, nice environment
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive and historic hotel, excellent food and friendly and helpful staff.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
The hotel is on a palace and they treat you like royalty. Great service, beautiful building and grounds. The breakfast is an experience to enjoy. Its on the list of leading hotels of the world and it shows. I have stayed at others in this category and Pestana do not disapoint. Excelent stay.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Staff and service was excellent. Would definitely recommend staying here.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

QIONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, nice breakfast excellent service, historic view and relaxing vibes friendly staff
Stayed 11 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with best customer service.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this beautiful hotel that has so much history. Fantastic breakfast and good spa facilities. Definitely would return!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Fantastic breakfast. Awesome staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very grand property with excellent staff. Clean, quiet and friendly. The breakfast was very goid.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

dominique

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous!!! Great staff, quiet hotel, lovely meals. You won’t go wrong if you book your stay here
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

JULIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Palace full of history. Perfect for a special getaway.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

José de Jesús

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing help !!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property!!! The best customer service we have experienced in a very long time. Would stay there again and again!!! Loved it!!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful location lovely garden the spa needs a fresh up
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with lots of history. We love the fact that we were staying in an old palace. The staff were all very attentive.
Stayed 4 nights in Apr 2025