Verified
10/10 Excellent
Joanne
6 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joanne
Stayed 3 nights in Apr 2026
My Story Hotel Rossio
3.0 star property
Travelers discover Lisbon's vibrant culture from this central retreat, where local flavors at the restaurant complement the attentive multilingual staff's service
Choose dates to view prices
Photo gallery for My Story Hotel Rossio
My Story Hotel Rossio, in the heart of Lisbon, offers a restaurant, bar, dry cleaning services, and in-room WiFi. Guests praise the helpful staff and the prime location, which puts the city's best experiences within easy reach.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Free Wi-Fi
- Air-conditioning
- Bar
- Laundry room
The current price is AU$266
AU$266
includes taxes & fees
21 June - 22 June
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About this property
My Story Hotel Rossio
- Hotel near Rossio Square
- Santa Justa Elevator and Commerce Square are located near My Story Hotel Rossio, which provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.
- You'll also enjoy perks such as:
- Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
- Smoke-free property, concierge services and luggage storage
- A 24-hour front desk, multilingual staff and a lift
- Guest reviews say great things about the helpful staff and location
- Room features
- All guest rooms at My Story Hotel Rossio have comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
- Extra amenities include:
- Down duvets and free cots/infant beds
- Bathrooms with showers and free toiletries
- 32-inch LED TVs with cable channels
- Daily housekeeping, desks and phones
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Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
- Airport shuttle fee: EUR 35 per room (one-way)
- Airport shuttle fee per child: EUR 35 (one-way), (up to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Property Registration Number 11295
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is My Story Hotel Rossio pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at My Story Hotel Rossio?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at My Story Hotel Rossio on 21 June 2026 start from AU$266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at My Story Hotel Rossio?
My Story Hotel Rossio doesn't offer parking.
What time is check-in at My Story Hotel Rossio?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at My Story Hotel Rossio?
Checkout is at 11:00 AM.
Does My Story Hotel Rossio provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per room applies.
Where is My Story Hotel Rossio located?
Located in Lisbon City Center, this hotel is steps away from Dom Pedro IV Statue, Rossio Square and Santa Justa Elevator. Avenida da Liberdade and Commerce Square are also within 10 minutes. Rossio Station (Green) and Rossio Station are within a 2-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
9.6
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 602 out of 950 reviews
10 - Excellent
602
Rating 8 - Good. 291 out of 950 reviews
8 - Good
291
Rating 6 - Okay. 46 out of 950 reviews
6 - Okay
46
Rating 4 - Poor. 6 out of 950 reviews
4 - Poor
6
Rating 2 - Terrible. 5 out of 950 reviews
2 - Terrible
5
Reviews
Verified
8/10 Good
Diana
18 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and breakfast were good.
Concierge services were very good( especially Ines who really went out of her way to help).
Excellent location.
Diana
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Paulina
20 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was lots of option for breakfast
Paulina
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Jane
29 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, both front desk, and the room "team."
Jane
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Gillian
21 Jan 2026
Liked: Cleanliness, property conditions & facilities
Hotel was clean, staff were friendly and helpful. Breakfast was very good
Gillian
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
Diane
1 Mar 2026
Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience. Room was great and everyone was warm and friendly.
Diane
Stayed 7 nights in Feb 2026
Verified
10/10 Excellent
Beverley
11 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small modern hotel in a fantastic location. Would stay there again.
Beverley
Stayed 4 nights in Sep 2025
Verified
10/10 Excellent
meir
9 Dec 2025
Liked: Cleanliness, staff & service, amenities
taff,location,reception,very clean room
meir
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
susan
16 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great location, friendly, comfortable room.
susan
Stayed 4 nights in Mar 2025
Verified
10/10 Excellent
Simona
7 Sept 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and awesome location!
Simona
Stayed 4 nights in Sep 2023
Verified
8/10 Good
Oanh
14 June 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Hotels in good location easy to access to various activities around the water front
Oanh
Stayed 4 nights in May 2025
Verified
10/10 Excellent
Jodi
31 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Great location, friendly and helpful staff.
Jodi
Stayed 4 nights in Dec 2024
Verified
8/10 Good
Thomas
3 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with plenty of close options. Clean and modern but the room and bathroom were very small. Nice staff.
Thomas
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Adeeba
25 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff were very friendly, welcoming, and helpful
Adeeba
Stayed 3 nights in Feb 2025
Verified
6/10 Okay
jim
14 Dec 2025
Disliked: Property conditions & facilities
the room was very very small, the room temperature is controlled bu the front desk, we had to ask every single day for them to turn down the heat, in December, and ended up having to open the window, the room furnishing is spartan, the only up side were friendly front desk and great location.
jim
Stayed 4 nights in Dec 2025
Verified
10/10 Excellent
Rajeshkumar
24 July 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to transport options, restaurants, tourist sites
Rajeshkumar
Stayed 4 nights in Jul 2024
Verified
8/10 Good
Terry
30 June 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooms, while on the small side, are functional. Lots going on around the hotel in walking diss tan r.
Terry
Stayed 3 nights in Jun 2025
Verified
10/10 Excellent
Lumin
18 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice staff members.
Lumin
Stayed 1 night in Aug 2024
Verified
10/10 Excellent
Lumin
20 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at a convenient location with friendly staff and small but cute rooms.
Lumin
Stayed 1 night in Aug 2024
Verified
6/10 Okay
Donald D.
25 Sept 2025
Liked: Cleanliness, property conditions & facilities
Great location. Small rooms. Decent breakfast. Wooden bed frame is an ankle hazard.
Donald D.
Stayed 5 nights in Sep 2025
Verified
10/10 Excellent
Karen
22 Apr 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the Hotel was super. The view fantastic. Breakfast wonderful
Karen
Stayed 3 nights in Apr 2025
Verified
8/10 Good
Amy
7 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Rooms were clean and breakfast excellent. Rooms are very small but we didn’t spend much time there anyway.
Amy
Stayed 2 nights in May 2025
Verified
10/10 Excellent
Marci
24 Aug 2024
Liked: Property conditions & facilities
Excellent location
Marci
Stayed 1 night in Aug 2024
Verified
10/10 Excellent
Gary
8 Sept 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and friendly staff.
Gary
Stayed 1 night in Sep 2023
Verified
8/10 Good
Meredith
29 Apr 2024
Excellent location to everything! Good restaurant and staff!
Meredith
Stayed 1 night in Apr 2024