2/10 Terrible
Lou
Travelled with partner
8 June 2024
First of all, we never got to stay in this hotel!!! Reason being there was no parking for our rental car. We arrived at the hotel but couldn’t even stop in front to find out where to oark. We drove to a spot where we could phone and inquire about parking. The person on the phone didn’t help us at all and told us she was there until 5pm. ?????
The congested traffic in Sintra and the unavailability of parking and the unavailability of speaking to someone at the hotel to aid us in finding parking , caused us to forfeit our reservation there. We did however find out the person who answered phone was there until 5!!!
We were very disappointed that parking availability was not mentioned on the Expedia website. All in all, totally unsatisfied.
Lou
Stayed 1 night in May 2024