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"Spa was nice a little busy but not overwhelming. Bar staff could show a lot more courtesy and some general hospitality. We were left just standing at the bar for 5 minutes without even being acknowledged until one of the waitress came off the floor to take our order, felt slightly uncomfortable like we weren’t welcome. "

"The hotel is perfectly positioned, right next to the shopping centre and a multi-storey car park. My only criticism would be the gym, which is tiny and poorly equipped. "

"For the price of the hotel, having to pay parking on top even though it was right outside the building was a bit unnecessary but our stay otherwise was what we needed."

"The young lady on reception has very poor customer service. She is condescending and rude, she was to me and other guests. The room was not vacuumed at all and filthy. Uncomfortable mattress. "

"Great "

"Clean room with comfortable bed. Free breakfast was good and location to downtown and mall excellent."

"The spa was dirty with bugs crawling around the pool edge. This made me question the entire cleanliness of the hotel."

"The Hotel was excellent"

"Staff very friendly and helpful, beautiful setting. Majority of hotel clean and well kept. "