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Reviews of Surftides Lincoln City

3 out of 5
Surftides Lincoln City
2945 NW Jetty Ave, Lincoln City, OR

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1008 reviews" "
Rating 8 - Good. 270 out of 1008 reviews" "
Rating 6 - Okay. 143 out of 1008 reviews" "
Rating 4 - Poor. 69 out of 1008 reviews" "
Rating 2 - Terrible. 55 out of 1008 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The room was clean and all newly updated. The room had been heated when we got in, which was nice because it was very cold outside. We’d definitely stay here again 😊
Stayed 1 night in May 2024
Response from Surftides Hotel - Front Desk on 6 May 2024
Thank you for staying with us we hope to see you soon

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Surftides Hotel - Front Desk on 6 May 2024
thank you, for your feed back.

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was nice, the view was perfect
Stayed 2 nights in Apr 2024
Response from Surftides Hotel - Front Desk on 6 May 2024
Thank you, for staying with us. We hope to see you soon

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Surftides Hotel - Front Desk on 6 May 2024
Thank you, We hope to see you again.

8/10 Good

Jerrod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Surftides Hotel - Front Desk on 6 May 2024
Thank you, We hope to see you again.

6/10 Okay

Jennifer

Travelled with family
Disliked: Amenities
Parking available. Right on the beach. Nice view. Heater system didn’t work so had to call maintenance. He fixed it within 20 min. The floor was a bit sandy. And we hadn’t gone to the beach- so that was a surprise. We got upgrades to a newer room- it was ok. Nothing special. Some of the remodeling was off. Bed was comfortable.
Stayed 2 nights in Apr 2024
Response from Surftides Hotel - Front Desk on 6 May 2024
Thank you for your feed back, We hope to see you again.

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. The staff was very nice. Nice place to stay
Stayed 1 night in Apr 2024
Response from Surftides Hotel - Front Desk on 6 May 2024
We thank you for your feedback, Hope to see you soon.

10/10 Excellent

Breena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a phenomenal room overlooking the ocean and saw enjoyed beautiful sunsets and the moon reflection on the waves…only downsize…room above us wa moving table and chairs a ton and heard every noise the children made…
Stayed 2 nights in Mar 2024
Response from Surftides Hotel - Front Desk on 6 May 2024
We appreciate the feedback, Hope to see you again in the future.

6/10 Okay

ISABEL

Liked: Cleanliness, amenities
I liked that the property looked like the pictures post online .
Stayed 1 night in Apr 2024
Response from Surftides Hotel - Front Desk on 26 Apr 2024
Thank you, for your feedback

10/10 Excellent

Verena

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We will be back!
Stayed 1 night in Apr 2024
Response from Surftides Hotel - Front Desk on 6 May 2024
Thank you, We can wait to see you again.

4/10 Poor

Christopher

Travelled with group
Liked: Staff & service, amenities
Terrible beds! Stayed here 2 years ago and actually had to move hotels mid stay because the beds were so bad. Didn’t realize I booked the same hotel again until I got there.. staff was so nice and let me go test out a few rooms (they said some rooms have new beds but they don’t keep track of which rooms) I took the best bed out of the 3 rooms we tried and it still sucked and we all wound up in pain. Rooms are huge, hot tub and pool are nice. Enjoyed the restaurant on site but do feel like a bait and switch. Definitely not as nice as the pictures on here make it other to be. But if it wasn’t for the awful beds, I would have been fine with the place, but will not make the same mistake again
Stayed 2 nights in Apr 2024
Response from -Surftides Front Desk on 23 Apr 2024
We thank you for your feed back, We would also like to apologize for any inconveniences and would love to have you come stay with us again in the future. thank you

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Upon arrival the staff member said "oh you booked through expedia" then gave us the farthest away building which was like a motel 6, no view, dark parking lot. We asked for an ocean view and did not get anything close. This was also booked about 3-4 momths in advance. The property was fine, the restaraunt next door has very basic diner food, the bar area looks cool, they have a fireplace. We didnt get to hang out there though.
Stayed 1 night in Apr 2024
Response from FD on 28 Apr 2024
Thank you for your comment Richard. You did in fact book a Courtyard Double Queen Room. The description of the room is correct stating that is not an ocean view room which the rate reflects as well.

10/10 Excellent

Connor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly extensive resort for the price, right on the beach, walking distance to casino and very nice rooms
Stayed 1 night in Mar 2024
Response from -Surftides Front Desk on 23 Apr 2024
Thank you for your feed back, We can't wait to see you again. thank you

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024
Response from -Surftides Front Desk on 23 Apr 2024
Thank you for your feed back and staying with us , Hope to see you soon

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my two daughters here so that we could get some time by the ocean and try to bird watch. We were surprised with a plethora of birds to watch right outside on our balcony. And the best part was the s’mores kit they offer! They have relaxing fire pit area with several separate fire pits and it was so cozy! The s’mores kit included everything you need, roasting sticks, and they came out and lit the fire for me too! 10/10 for sure! And the restaurant food there was so delicious! Especially the fries ;)
Stayed 2 nights in Apr 2024
Response from -Surftides Front Desk on 23 Apr 2024
Thank you, We appreciate your feed back, We're glad you chose Surftides to stay at and we would love to see you again, come stay anytime. thank you,

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2024

4/10 Poor

Ashlyn

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness could have been better. Could have used more towels, iron, and hair dryer quit working. Balconies were terrible.
Stayed 2 nights in Apr 2024

6/10 Okay

chelsie

Travelled with family
Our upstairs neighbors were awful and we had to call multiple times. Horrible sleep.
Stayed 1 night in Apr 2024

4/10 Poor

Maria

Travelled with family and small children
Disliked: Staff & service
The front counter lady we first came across was rude and was more annoyed to see us than anything. I won’t be coming back where I don’t feel welcomed.
Stayed 2 nights in Apr 2024
Response from FD on 4 Apr 2024
We are sorry to hear that you had a poor experience at check in. We will address the issue. We do appreciate you letting us know.

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024
Response from Surftides Hotel - Front Desk on 26 Apr 2024
Thank you, for you're feedback.

10/10 Excellent

Gina, Lilburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. Loved the fire out area and the beach access.
Stayed 2 nights in Mar 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
I got there and I was helped by Tony from the front desk. I asked if by any chance there was a oceanview? He was able to pull some strings and got me oceanview with Balcony. That was outstanding my wife was so happy!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the hotels service Lovely staff,Clean room !
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Convenient to everything in Lincoln City. Staff are awesome people.
Stayed 3 nights in Mar 2024

8/10 Good

Carol

Liked: Staff & service, property conditions & facilities
No room cleaning services. We had to find housekeeping and ask for towels etc.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kristi

Liked: Property conditions & facilities
Restaurant food was excellent.
Stayed 1 night in Mar 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ocean view from the room and the beach access. Rooms were nice only downside was the bed was uncomfortable started to hurt my back after a couple days.
Stayed 5 nights in Mar 2024

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff during check in was very helpful, kind, and easy to chat with with. They gave us recommendations for where to go that night for a drink, and Tony (the manager I believe) even upgraded our room to an ocean view room free of charge. Couldn’t recommend this hotel more!
Stayed 1 night in Mar 2024

8/10 Good

Charcy

Liked: Cleanliness, staff & service
Beautiful ocean view
Stayed 2 nights in Mar 2024

8/10 Good

Kristy

Travelled with family
I loved the fire pits on property and how close the beach access was. Updates on property needed
Stayed 2 nights in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really nice and on the beach
Stayed 2 nights in Mar 2024

8/10 Good

Christy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property was definitely worn. Our balcony was falling apart. We only got one chair for the balcony. Otherwise had a great time and enjoyed stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

mike

Stayed 1 night in Mar 2024
Response from Surftides Hotel - Front Desk on 6 May 2024
Thank you, We look forward to your next stay.

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ocean view from our room. The room was spacious and clean. Really enjoyed our stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Jeannine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ocean view
Stayed 1 night in Mar 2024

4/10 Poor

Melissa

Travelled with family
Disliked: Amenities, property conditions & facilities
The courtyard view is a parking lot view. I thought it would be over the fire pit or something. The room was extremely dark (wall is painted a DARK green) with limited yellow lighting. There is no AC and the beds were extremely uncomfortable...like sleeping on a box. The hot tub is in a different room and no one under 18 is allowed in there. There is not much visible access to see the pool from the hot tub, which for a family oriented place, I thought this was weird. The Tennis court is basically a "court" with no net, ground cracked and weeds with one tetherball. I would not claim they have tennis courts. I did not go to the restaurant. As I was extremely disappointed with everything else, I did not want to pay the higher prices for the food and be disappointed in that too.
Stayed 1 night in Mar 2024

10/10 Excellent

Jung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property was older, the rooms were extremely clean and the ocean view from the balcony was great
Stayed 1 night in Mar 2024

10/10 Excellent

David B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Nice view and room was clean. Only issue was the screen door to the deck which either needs to be replaced or fixed in some way as very difficult to open.
Stayed 1 night in Mar 2024

8/10 Good

Lena

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay for the weekend. Easy access to the beach. The room was slightly dirty but the service and staff were nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely amazing family friendly however we went as a couple get away and beyond enjoyed our quiet weekend away
Stayed 2 nights in Mar 2024

10/10 Excellent

angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was terrific. Easy check-in and out. Room had great view of the ocean, right on top of the waves and close access to the beach. Bed was very comfortable. Room very clean. In room coffee is good , but condiment packets for creamer pretty scant. Mist Restaurant on the property charged $5 for a cup of coffee. Pretty steep for no refills. We would stay again.
Stayed 2 nights in Mar 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service
The man at the front desk was very friendly and helpful. Our "partial ocean view" was lovely and the best part of the experience. The building is definitely quite old and was showing its age in the bathroom especially. The bed was pretty uncomfortable, but there was plenty of towels and there was not an overpowering bleach smell on everything which is a big bonus. A small keurig with some some kcup coffees was provided. No other beverages and continental breakfast for those who are wondering. Overall 7/10.
Stayed 1 night in Mar 2024

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Mar 2024

8/10 Good

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Ocean view
Stayed 1 night in Mar 2024

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place and where we always try to stay when we come to town! So comfortable, quiet, easy access, great views!
Stayed 1 night in Mar 2024

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise from the upstairs unit was unreal. Until the late hours at night and then again early in the morning. It literally sounding like they were rearranging furniture for hours! I contacted the front desk 3 times, and nothing changed. The floors were dirty, and to top off a sleepless night because of the noise and terrible beds. There was zero hot water for a shower. When I mentioned it checking out the front desk person said “yeah, that happens when we are booked. Sorry” Never again will I stay there.
Stayed 1 night in Mar 2024

8/10 Good

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was cute and clean. The restaurant had delicious options. The pool and hot tub could use some updating but served it’s purpose.
Stayed 2 nights in Mar 2024