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"Super friendly staff, highly recommend!"

"Central location, walkable to casco viejo, comfortable rooms, free EV charger onsite so we can charge overnight. "

" Our stay at Puracepa Urban Suites was excellent, though I wish we had known in advance how the check-in works. The suite is located inside an apartment building and there is no traditional reception, so the experience feels more like staying in an Airbnb. When we arrived, we spent about twenty minutes trying to figure out how to enter the building. Eventually we found the owner’s phone number on our booking confirmation and contacted him. Communication was very quick, and he immediately explained everything and remotely opened the building door and the elevator. The elevator takes you directly to your suite, where an electronic key card is waiting on the table. The apartment itself is beautifully renovated, very spacious, and thoughtfully designed. There is a large bathroom with a spacious shower and toilet. The kitchen is fully equipped with cooking utensils, a dishwasher, and a washing machine, which makes it very convenient for longer stays. The suite includes a main bedroom area and an upper level with a jacuzzi and a steam room, which made the stay feel very luxurious. We also included breakfast in our reservation. Communication about breakfast was done through WhatsApp, where we agreed on the delivery time. The host brings the breakfast on a tray and leaves it outside the apartment door, which is located in the stairwell, so you can pick it up and enjoy it in the suite. We parked on the street in a paid parking area. The owner asked for our car details in advanc"

"All was good plenty of parking don't know if its safe as its very open just luck i suppose. Not impressed with the breakfast not much choice any food that was supposed to be hot was cold no microwave, the bacon was not cooked along with the tomatoes (they were the only hot food offered) "

"Beautiful view of the river and excellent hotel - amazing terrace and breakfast!"

"We upgraded to a balcony room when we arrived, which I highly recommend - the views are STUNNING and it was really amazing to sit out and enjoy the view with a glass of wine. The tasting room is down the hill from the hotel, and easy to walk down for a glass. Room was spacious and comfortable. The only challenge we had was with eating - unfortunately due to the combination of it being during the week and low season, neither the tasting room kitchen nor the hotel restaurant kitchen were open from about 3-8pm, so no food was available. It would have been nice to be able to have a small snack or pintxo available during that time. But overall, pleasant staff, easy location in the area, absolutely beautiful setting. Would recommend."

"Great place!"

"The hotel is being used for the council for conflictive families. Man smoking smelly herbs in the main door. It was not pleasant. It is a real shame since it is a great location and the room itself, and service were great. U just want feel safe to stay/sleep."

"Everything great. Lovely location but had to park up away from hotel and walk. Check-in good. Lots of info regarding "