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"No staff! Was locked inside doors locked till staff showed up lol . We were the only one there . Hotel pictured is not the hotel its across the street renamed Mar-Real . Booked 5 days left after 2 once we foun another place . . DO NOT BOOK THIS PLACE"

"Good hotel at a good rate"

"We enjoyed our stay at Torreblanca. The location is excellent- located on a quiet street and backing on to one of the best beach areas in the region. The inclusion of breakfast and lunch are a bonus. They aren’t fancy, but have enough options to satisfy most appetites. The pool is very nice and well maintained. The rooms do need some updating, but are clean. "

"El lugar tiene una vista preciosa en dirección a la playa de Guayabitos. Los temas que podrían mejorar son: 1. El acceso: yo fui el fin de semana de pascua y estaban arreglando, para acceder estaba muy complicado porque si no era en auto, tenías que caminar bastante. La sugerencia es que pregunten por dónde pueden entrar, porque cuando llegue, la entrada principal estaba cerrada y debíamos rodear; aunado a que como están arreglando, los taxis ya no quieren ir para allá porque los autos se patinan horrible. 2. El servicio de agua caliente y agua para servicio: a la llegada no había agua caliente para bañarnos, en la noche mandamos msj y fue hasta ese momento que nos fueron a prender el boiler. Nos quedamos sin agua para el baño o para lavarnos las manos en la madrugada, el agua se restauró hasta las 8:00 am del domingo. 3. Check out: ojalá pudieran extender el check out a la 1:00 pm, la página de expedia dice que es a las 12:00 pm, pero al momento de liquidar la habitación, te dicen que la salida es las 11:00 am. Lo que es de destacar, es que afortunadamente cuando llegamos, el dueño del lugar nos apoyó a subirnos a la zona de las cabañas, el señor fue muy amable."

"Incredible service. Wonderful experience "

"Todo excelente, ya he venido varias veces y siempre todo muy ordenado y limpio."

"Clean, quiet with very friendly staff, nice pool"

"We booked a room with an ocean view, which was just spectacular. Our last night we had a full moon and the light shining on the bay was so beautiful from our window. All the staff we encountered were so friendly and helpful. Parking was available and secure. "

" Rosewood Mandarina is undeniably a stunning property. The setting is breathtaking, with lush grounds, beautiful beaches, and thoughtfully designed rooms that feel both luxurious and serene. The accommodations were a highlight—spacious, well-appointed, and seamlessly integrated into the natural surroundings. That said, the overall experience was mixed. While the service was good, it lacked consistency and didn’t always meet the level one would expect at this price point. The dining was also just okay—pleasant, but not particularly memorable compared to other properties of this caliber. We enjoyed certain activities, particularly the polo experience, which was a standout. However, other offerings such as the hiking and meditation experiences felt underwhelming and not especially well executed. Our stay took an unexpected turn when we were unable to leave due to a cartel safety situation, requiring us to extend our stay by five additional days. While the team did their best under difficult circumstances and graciously comped one night, we felt there could have been more proactive guidance—particularly from the concierge—around support options such as travel insurance or alternative arrangements, given the significant added expense. The spa is well done, though pricing felt excessive even by New York standards, and the gym is adequate. The butler service is a n"