2/10 Terrible
Adnery
3 Nov 2025
Disliked: Amenities, property conditions & facilities, communication
The check-in process at this property is unacceptable, especially for travelers without internet access. The only way to check in is online, and if you are fortunate enough to find the property managerโwhich Expedia lists as a 4-star establishmentโthey will tell you thereโs nothing they can do unless you complete the check-in yourself online. If you donโt have internet access, thatโs simply โyour problem.โ
On Expediaโs website, I paid for an Ocean View Room, which turned out to be false and misleading advertising. No room at this property offers any ocean view whatsoever. I contacted Expedia to report this issue and provided photo evidence proving my claim. In response, Expedia credited only $25 in points to my account and said they would โescalate the case,โ which, based on past experience, means I will never receive a proper follow-up. Every time Expedia โescalatesโ a matter, no one ever responds.
Conclusion: The โOcean View Roomโ does not existโit is outright fraud and a total scam. This property is not a 4-star accommodation as advertised on Expedia. It offers no amenities, no reception support, no room phones, and no cleaning service. Guests are essentially left on their own. This experience represents a clear case of false advertising and negligence, and I expect a full investigation and refund.
Adnery
Stayed 4 nights in Oct 2025