Holiday Homes in Las Palmas de Gran Canaria

"Staff was very accommodating!"

"Great hotel the only challenge I faced is being picked up from tour areas due to it being in a restricted area apart from that it was a great hotel with awesome staff and the standard rooms are massive 😃👍"

"Beautiful hotel with exceptionally friendly and helpful staff — especially Eduardo, who greeted us with a smile from the moment we checked in late at night until our last evening. He consistently went above and beyond to ensure that any issues or personal requests were handled with genuine care and attention. There were a few small details that could be refined to make the experience feel truly five-star. For example, the bath salts weren’t replenished after the first night, and clearer communication about the rooftop pool being reserved for suite guests would have been appreciated. A few of the other reception staff could also take inspiration from Eduardo’s open, transparent, and welcoming approach, which made us feel completely at ease. Overall, it was a wonderful stay in an exceptionally beautiful hotel, and we left with many happy memories."

"Clean room, walkable to shop, parking on the street behind hotel"

"Beautiful hotel in a central location. Friendly staff. Small swimmingpool, but perfect for cooling down while sunbathing on the rooftop. "

"Staff and facilities brilliant "

"Disappointed overall. Issues with checkin as no link sent to do it online, the (virtual) hotel reception were helpful but it was stress I did not need. The WiFi did not get sorted until late afternoon then day after I checked in and to top it off, the balcony window shutter collapsed when I was putting it down on my last evening. This is a new place and I wish them well but I felt like it was unfinished and overall I was disappointed."

"The hotel bed was comfortable and the shower was great. The rooftop jacuzzi good enough, maybe the opening and closing times could be extended for guests to wind down after coming from the beach. I can't comment on the breakfast as I chose a room only stay. I did see two baby cockroaches which I fed back to the reception team upon check out."

"The only cons is AC is not available!"