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"Staff were very welcoming and helpful throughout our stay. The room ( first floor facing the street) was extremely clean with a comfortable bed, good shower room and very useful, well-equipped kitchen area. Unfortunately, our room was directly opposite to a very bright street light which was on all night and lit up the room despite there being blackout curtains so we didn’t sleep soundly although it wasn’t actually noisy overnight. We would stay there again - good value for money- but only if we could have a room at the back overlooking the little pool. We liked the fact that you could have free coffee from the breakfast room machine at any time of day. "

"Staff were pleasant and welcoming. We checked in quickly and were given earlier access to our room. We have stayed there before in a Marina view room, floor 3, which was lovely. This time I made the mistake of booking a city view room. We were on floor 1, facing the street. The traffic noise was awful and fairly constant. We couldn’t have the window open because of the noise and the hotel policy of no air conditioning in winter months meant it was too warm to sleep well. The room itself was fine. Comfortable bed. Very clean. Good shower room. Breakfast was included and was very good. Plenty of choice. Just avoid city view rooms! "

"The location is great - very central in downtown Faro with lots of cafés and restaurants close by. Hotel is clean and rooms are OK. No pool as it was being repaired. The upstairs terrace bar/restaurant has a fabulous view of Faro and the sunset. Definitely worth checking out. There is no free airport shuttle although they do offer a service (quite expense though). We took an Uber to the airport which was quick, reliable and inexpensive. We were supposed to have a free bottle of wine upon arrival but it was never offered to us."

"Breakfast, staff and design above espectations for a 3 star property. Highly recommend."

"Room had a terrible chemical smell and bedding smelled of super strong detergent Had to sleep With balcony door open and on top of the bedding with my clothes on. Really terrible "

"Hot tub not hot enough. Drilling for a time one day. No dish cloth for washing dishes. Our unit did not have a washing machine like my daughters. Need to bring clothes pegs for drying clothes on rack outside. Let people know to bring a bathing cap"

"Great staff. The room was excellent and they bring a free bottle of wine daily. Great location for strolling and restaurants."

"Very friendly staffs, especially at the bar. I went right before 10pm when the kitchen was closed that night. The bartender offered a sandwich and it was great! Everything was great at the property but the noise level was unavoidable. There's no sound proof and you can hear from the hall way, next door and from upper room. "

"Couldn’t really fault this hotel in any way! Staff were absolutely amazing, so friendly and helpful. Rooms spacious, modern and spotlessly clean. Breakfast choices were excellent and the outdoor rooftop pool area was also fabulous. Very centrally located in Faro and would definitely highly recommend to anyone. "