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"My husband and I arrived early to the hotel after previously calling ahead and being told that early check-in would be okay. We had been traveling and were very tired, so we were hoping to get settled in. However, when we arrived, the front desk staff immediately said, “You’re early, we don’t have any rooms ready, you’ll have to wait.” We understood that rooms may not always be ready early, but the way it was communicated felt dismissive. We waited in the lobby for about two hours with no updates from the front desk. The same employee who initially spoke to us left when her shift ended without ever checking on the status of our room. When the next shift came in, the two employees at the desk were extremely unprofessional — loudly discussing their personal lives and using profanity while guests were sitting in the lobby. After waiting longer, we had to approach the desk ourselves to ask for an update and were told to wait another 45 minutes. When we finally got into our room, it was disappointing. There were no cookware or utensils, despite the room setup suggesting they should be available. There were no extra towels, the hallways had trash and dirty bedding sitting out, and the elevator stopped working during our stay. The hotel looks very nice from the outside and appears newly built, but the overall experience felt disorganized and poorly managed. You can also clearly hear other guests’ TVs and noise through the walls, which made it hard to relax."

"There was air conditioning in the room that worked perfect, and there were wonderful places downtown like 1-1/2 miles away. So many great places to eat. One of my favorites was an upscale Italian restaurant called Mario's. The shops and boutiques were so nice.My favorite was Trinkets and Treasures. It had so much to look at and choose. Best prices on souvenirs. Lots of local artisan paintings and handmade jewelry. "

"The owners are sweethearts and have been staples there for decades , they made our stay so nice , it's close to the beach , I intercoastal I 95 and all the cool shops and restaurants downtown lake Worth "

"Property is in need of refreshing."

"I check in late. When I enter the room, the room wasn't clean beds are not wash towels are in the floor, toilets is awful. Garbage from previous guest are still there with unpleasant smell "

"The staff was exceptional! We had an issue in our room and Betty moved us right away! The place is clean, bed very comfortable and very quiet! We will definitely stay there again!"

"What a cute & cozy little bungalow! We just needed a pit stop on a long road trip and wanted to check WPB out in the day time, so booked this retro style mother-in-law suite. It had everything we needed for the duration of our stay. The location was in a residential area close to where we wanted to visit. Parking was easy, finding our bungalow was easy and it smelled citrus clean as soon as we walked in. The shower had good pressure and like others advised, the bed & pillows were comfy. The TV is mounted in a weird spot over the bed, but it did wok as expected with Roku. The mini fridge kept our bottled waters cold and we the owner provided clear instructions for everything listed above. She responded to questions quickly before our stay and during our stay and provided clean towels! It was such a great value and we would stay again if we every return to WPB."

"Charming atmosphere, nice pool, good breakfast, friendly staff, great location!"

"The room was full of roaches crawling all over. Very basic bed and bathroom. Not worth $150 per night."