Lake Lanier Islands Apart Hotels

"I called room service for extra face cloths and towels she never came to give them to me. The elevator was broken not running at all. We had to take the stairs due to the elevator not working at all."

"When we arrived at 4 pm we were told there were no rooms ready and we would have to put our name and phone number on a waiting list and they would call when it’s ready. At 6:30 we went back to the hotel after not receiving a phone call and then we were able to get our room. The paper with the names on it was still laying on the desk with only a few names checked off. The poor lady at the front desk was trying but it was too much for her to handle. We were told that they were severely short staffed on people to clean the rooms. The other thing that happened is the system to program the room keys was not working so they had to go let everyone in there rooms. The people that were on staff were trying but it was too much for them to handle. Not sure if this is a normal occurrence here but until they get the staffing fixed you may want to look at other hotels. "

"Didn't try "

"Overall great experience but rooms need to be renovated."

"They charge for the parking, it should be free for guests staying at the hotel"

"Didn't get a wink of sleep, son could hardly breathe with the paint and cleaner fumes."

"Everything was excellent no complaints"

"We had a 3 night stay at the City Express. It was my first time at this Marriott brand and it will hopefully be my last. When we first walked in my nose was assaulted by cleaning chemicals. The staff at the front desk was friendly enough. The rooms didn’t have any coffee makers or even cups to drink water. We were told that they had been removed. In order to get coffee first thing, we either had to wait until breakfast opened or go to the lobby where there was one pot. Oddly, there are no towel bars in the bathroom. Breakfast did offer hot options, but didn’t have much of a selection overall. If you want a cheap hotel for a quick overnight, this is ok, but I personally won’t choose it again."

"Amenities"