Holiday Homes in Lake Helen

"Nice clean room and spacious."

"Great beach view from the balcony on the ninth floor. Staff was very friendly. "

"The property is gorgeous! We went on an off-season so it felt like we had the property to ourselves. We booked another stay in May! "

"Beach view 😍 😎 "

"Beach view and access perfect"

"Bike weekend was very busy but the service was more then good just wonderful quick check in everyone was working at full speed you can say the managment knows what are they doing Room very clean and good size great location I highly recommend and I will be back for sure"

"The only problem we encountered is people smoking in their room disregarding the no smoking policy and not having consideration for others who are staying that would prefer not to smell it but we understand it is difficult for management to police this unfortunately "

"Great view of the beach. "

"Stayed for 5 days. The rooms were fine overall, but it’s definitely an older hotel. We were visiting during Bike Week, so there weren’t many hotel options available. Unfortunately, we had a major issue with the fire alarm in our room. On Saturday night, it started beeping in the middle of the night. We reported it at 5:00 AM and were told it would be fixed. When we returned later that evening, it was still beeping. Someone was sent up to fix it, and it stopped for a few hours — but then it started again in the middle of the night. This same situation continued for three days. Every day, I went down to the front desk to ask them to fix it. Each time, they would attempt a repair, it would stop briefly, and then start beeping again a few hours later. We endured two completely sleepless nights with a loud beep going off every single minute. On the third night, after we were at our breaking point, they finally offered to move us to another room — at 9:45 PM. To make matters worse, the desk clerk that evening acted as though we were a major inconvenience. She basically tossed the new room keys at me without so much as an apology. I understand things happen, especially during busy events, but three days of an unresolved fire alarm issue and the lack of customer service made this stay extremely frustrating."