Balcony view

Reviews of Fran Cove Motel

2 out of 5
Fran Cove Motel
2747 US Route 9, Lake George, NY

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 203 reviews" "
Rating 8 - Good. 71 out of 203 reviews" "
Rating 6 - Okay. 41 out of 203 reviews" "
Rating 4 - Poor. 14 out of 203 reviews" "
Rating 2 - Terrible. 14 out of 203 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Marc

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Reece

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean, comfy bed, smelled like cinnamon when we first walked in. All the bad reviews you see about this place are Karen’s who should have picked a more expensive hotel. Yes it is outdated, but it’s literally 60$. The only problem we had was the shower leaked all over the bathroom floor. Great place to stay if your not picky and you just want a clean room to sleep in.
Stayed 1 night in Oct 2023

8/10 Good

Louise

Travelled with group
Liked: Cleanliness
I was there for the weekend , they cleaned our garbages on Saturday but didn't clean the coffee maker . They have a smoke alarm above the door , it had a flashing light in it that constantly woke me up during the night ! Very annoying !
Stayed 2 nights in Oct 2023

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located close to Lake George. It’s an older property, however appears to be well kept. What stood out for me was the customer service. Ali was excellent and a pleasure to deal with.
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stopover spot.
Larger room with king bed was nice. Everything worked and bed was relatively comfortable and clean. Quite location and price was reasonable
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2023

6/10 Okay

Iris

Liked: Cleanliness, staff & service
Room was very clean, but Bathroom sink drain was very, very slow..
Stayed 1 night in Sep 2023

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
older rooms in need of an upgrade.
Unfortunately we were in the older part of the motel. The rooms are in need of a an upgrade espically the bathroom. It was clean though. but next day all she did was make the bed I had to ask for clean towels and coffee to be replaced . did not clean bathroom. Also Had a disrepiceny on price already paid.
Stayed 2 nights in Sep 2023

8/10 Good

Curtis J.

Stayed 2 nights in Sep 2023

6/10 Okay

Marvin

Travelled with partner
Liked: Cleanliness
Price was good. It was clean. This room was fine for a night or two.
Stayed 1 night in Sep 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect quick overnight stop for me to get to my next event in the morning, there were noisy neighbors next door but that is not the motels fault
Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Sep 2023

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Sep 2023

10/10 Excellent

Francis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS GOOD
Stayed 3 nights in Sep 2023

6/10 Okay

Brandon

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night as my family was staying at a resort in Bolton Landing about 9 mins away. Greeted very nicey and my room was upgraded from a queen to a king without charge. Fridge in room, located right by the village. Very good prices.
Stayed 1 night in Aug 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Lorinda

Travelled with partner
Nice proprietor, lovely picnic area alongside rushing brook, older but very well maintained and good bed
Stayed 1 night in Aug 2023

8/10 Good

Janet

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a lot of repairs . But overall pleasant
Stayed 2 nights in Aug 2023

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 2 nights in Aug 2023

10/10 Excellent

Oleg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Aug 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Fran Cove is very pleasant and located away from the bustle of downtown. It's a pleasant walk into town but if you're out of shgape, keep in mind it's all uphill once you head back! My streamside room was clean and comfy and the only (minor) complaint is the postage stamp-sized TV.
Stayed 1 night in Aug 2023

10/10 Excellent

Suzanne

Stayed 2 nights in Aug 2023

2/10 Terrible

Larry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I showed up but the place was a joke, dirty and the people from the office standing around waiting for people to show up, very creepy, owner starea at you andy you feel very uncomfortable. I seen enough. We left.
Stayed 2 nights in Aug 2023
Response from A on 8 Aug 2023
You just lied to us . told us you’re going to the campground staying with your friend and you want me to charge you a cancellation fee on the other end you call the credit card company to cancel the your credit card.

8/10 Good

DAVID C

Travelled with family
Liked: Cleanliness, staff & service
Very good value. Not a 5 star motel but very clean and super location. The motel owner and staff are great people, very nice. Have been here a few times before and will be back.
Stayed 2 nights in Aug 2023

10/10 Excellent

Shane

Stayed 1 night in Jul 2023

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean inside. Owner was very nice and helpful. Will stay here again.
Stayed 2 nights in Jul 2023

8/10 Good

Kimberly a

Travelled with family
Liked: Cleanliness, staff & service
People were pleasant. Guest were also super nice. Pool was great . Great family atmosphere.
Stayed 2 nights in Jul 2023

6/10 Okay

David

Extra blanket was dirty. Pillows were flat. Arrived at 12:30 am. People partying
Stayed 1 night in Jul 2023

6/10 Okay

Luanne

Travelled with family
Liked: Cleanliness, staff & service
Fran Cove hotel is clean and well managed. We enjoyed our room and the property as well. Our only negative is that other guests were loud and rowdy long into the night.
Stayed 1 night in Jul 2023

10/10 Excellent

norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very personable and friendly. Room was prefect as was the price point. Would recommend.
Stayed 2 nights in May 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating and friendly. Would definitely stay there again.
Stayed 2 nights in May 2023

10/10 Excellent

Thomas

Stayed 1 night in May 2023

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kept up well for an older property. Very friendly staff. rooms do not have microwaves in them but very happy with the service. Would definitely stay again.
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very uncomfortable beds
Overpriced outdated motel. Mattress and pillows are extremely uncomfortable and overdue for replacement. We could hear every step of our upstairs neighbors. Overall very bad value for money. Location was ok.
Stayed 1 night in Oct 2022

8/10 Good

Jaime

Liked: Staff & service
Stayed 3 nights in Sep 2022

4/10 Poor

STACY, REPENTIGNY

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were the dirtiest rooms I ever encountered in my lifetime of travel. I have pictures to show...
Stayed 1 night in Sep 2022

8/10 Good

DOREEN

Just outside of town
Just out of town past the hustle and bustle. Quiet area, outside pool and spacious rooms. Great hopping on 87 and avoiding the town.
Stayed 2 nights in Sep 2022

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent motel for the price.
Stayed 2 nights in Sep 2022

6/10 Okay

Joseph S

Travelled with partner
Liked: Staff & service
Disliked: Amenities
No vent in br. Overall clean, but outdated
Stayed 1 night in Aug 2022

4/10 Poor

Evelyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This motel room was very poorly lit and they used the cheapest of supplies they could find. The bed and pillows were very uncomfortable
Stayed 3 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Spring mattress
Check in was ok. We were told we were in one of the only second floor rooms when I asked about staying on the ground level like I had planned I was told it would be a up charge of almost $40 for the one night. Then the man commented on how I should be happy I got a really good deal on the room I was getting. Which was fine until we walked into the room. The room was hot and the bed was an extremely uncomfortable spring mattress. We just remembered yourselves it was just for one night. The local of the hotel was good. Not as close as I thought to the lake but still not bad. Fir the money overall good stay.
Stayed 1 night in Aug 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for us we didnt need anything fancy. It was clean and comfortable. The bathroom could use an update thou
Stayed 3 nights in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty dirty motel greedy owners that do no repair
Eww dirty. Room had a musty odor to it. Holes in wall. Very outdated. Lifted the sheets to see a dirty old mattress. No microwave in room it was outside near vending machines where there was a post that was just hanging out of the ground extremely dangerous. There’s a big house on the property I see the greedy owner is putting all his money into the house instead of updating the filthy motel he owns. Only one outlet in the room worked air conditioner barely worked no screen in the bathroom window. Front desk staff acted like I was bothering him to ask questions and check in…like aren’t you getting paid to do that?? He was too busy walking around and switching his ass even though nobody was checking for him lol. Don’t reserve this place you’ll want to scrub your body after stepping foot in that dirty place
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2022

6/10 Okay

John

Disliked: Staff & service
they had a pool limited hours but nice. it was a family friendly place with playground and area for relaxing
Stayed 2 nights in Aug 2022