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"I loved everything about this hotel . The rooms are beautiful, the view of the volcano is amazing and the staff is SO helpful and friendly. They made arranging tours and transportation a breeze. I would absolutely come back and will recommend to anyone staying in the area. Definitely 10 out of 10!! Just a stunning property . I am a solo traveller and every staff member made me feel so welcome"

"The attentiveness of the staff is incredible. One of my favorite resorts in the world. Absolute luxury. "

"An excellent property with excellent staff! Would highly recommend!"

"It was very good"

"Beautiful lodge with outstanding staff who went the extra mile at all times. Miles of trails, perfect for hiking and birding"

"Thermal waters pools were excellent"

"j"

"WOW, where do I even begin? From the moment we arrived until the day we reluctantly checked out, this resort delivered absolute perfection. Without question, this was by far the best trip of our lives. Service: The staff was incredible - warm, welcoming and genuinely caring. From the front desk to housekeeping to the restaurant team, everyone went above and beyond to make us feel valued and taken care of. It’s rare to see such attention to detail and passion for hospitality. Room & Amenities: We were in awe with everything—spacious room, private plunge pool, view of volcano, outdoor shower, and even free laundry service. Food & Dining: Every meal was impeccable. Fresh ingredients, world-class flavors and creative presentation. Our favorite restaurant was the Mediterranean. The best hummus and pita EVER! Do not hesitate to book this resort! We are already looking to return in 2026. "

"We reserved for the view which was everything we thought it would be and more. We found that above all, the staff was the best! We felt at home. We have someone who cant walk far or manged the holls and they carted us to and from the other areas of the hotel! They arranged activites and gave us the Pura Vita vibe!"