Superior Family (please see all information about our room before you book)
Check availability

Reviews of RESI STAY Kumico Amaterrace

3 out of 5
RESI STAY Kumico Amaterrace
566-4, Kazahayacho, Shimogyo-ku, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 176 out of 268 reviews" "
Rating 8 - Good. 76 out of 268 reviews" "
Rating 6 - Okay. 12 out of 268 reviews" "
Rating 4 - Poor. 2 out of 268 reviews" "
Rating 2 - Terrible. 2 out of 268 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from RESI STAY team on 25 Feb 2020
Thank you for your feedback. We appreciate your good evaluation. We hope to see you again in the near future.

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2020
Response from RESI STAY reception counter on 25 Feb 2020
Thank you for your feedback. We appreciate your good evaluation. We hope to see you again in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. The gentleman who took us to the hotel by shuttle bus from the reservation office was so friendly and helpful. I would recommend this hotel.
Stayed 2 nights in Jan 2020
Response from RESI STAY Team on 28 Jan 2020
Thank you for your review. We will share your comment with our staff and we try to improve our customer service.

8/10 Good

Wing Fong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from RESI STAY Team on 14 Jan 2020
Thank you for your review! We are happy if you had a good time at RESI STAY! RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future!

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet peaceful surrounding around the accommodation. 15mins walk to kawaramchi area. Accommodation space is much more spacious than normal hotel for 2 adults with 2 children. Need self cleaning of the accommodation during the stay. Will come back again
Stayed 4 nights in Dec 2019
Response from RESI STAY team on 24 Dec 2019
Thank you for your review. We hope you had a good time at our self-service accommodation which provides you privacy and freedom during your stay. We have a several kinds of accommodations in Kyoto city. We would be happy if you come back to stay with us again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Resistay Team on 9 Dec 2019
Thank you very much for your feedback. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Wonderful place! Very modern and there is free laundry on every floor.
Stayed 6 nights in Nov 2019
Response from RESI STAY team on 19 Nov 2019
Thank you for staying with us. We hope you had a wonderful time here in Kyoto.

8/10 Good

kenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dope
It’s was great
Stayed 3 nights in Nov 2019
Response from RESI STAY tean on 19 Nov 2019
Thank you for staying with us. We would be happy if you will come back and stay with RESI STAY again!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
Very comfortable accommodation within walking distance to restaurants train and shops
Stayed 4 nights in Oct 2019
Response from RESI STAY reception counter on 27 Oct 2019
Thank you so much for your comment. We are happy to hear that you like our accommodation. We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

Spencer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from RESI STAY reception counter on 27 Oct 2019
Thank you for your feedback. We appreciate you gave us high score. We would be happy if you come back to stay with RESISTAY again in the near future. RESI STAY reception counter

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and the room. The location of the property is also convenient. However, the bed corner is too close to the wall. Therefore, need to be cautious when we walk else will get hurt by the sharp bed corner. Everything else are good and we enjoyed our stay.
Stayed 5 nights in Sep 2019
Response from RESI STAY team on 1 Nov 2019
Thank you for your feedback. Hearing about your experience is very helpful for us to increase our guests’ satisfaction. In regards to corners of beds, we have set corner guards. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future. Thank you very much for choosing us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Beautiful decor, spacious room, excellent amenities, friendly and helpful service, good location.
Stayed 6 nights in Sep 2019
Response from RESI STAY reception counter on 27 Oct 2019
Thank you so much for your comment. We are happy to hear that you like our accommodation. We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from RESI STAY team on 22 Aug 2019
Thank you for your good evaluation. We are glad you enjoyed your stay with us. We hope to see you again in the future.

8/10 Good

Yukio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was pretty clean and spacious for family of five. Not too far from bus stops and train stations. Check in process was not convenient at all. I couldn't understand why we had to check in at the small office space near JR Kyoto station. The small office space was packed full of travelers. We had to wait about 15 min. To check in. They have a shuttle bus to the hotels, but we had to wait for 45 minutes, so we took a cab to the hotel location from the building we checked in. When we stayed at another apartment style hotel in Osaka, we got an access code to get in the building and key code to the key box by email. It was so easy and convenient. I don't understand why they can't do the same. Also the hotel building had a counter space at the entrance to check people in. That could have been utilized. All in all, I liked the room, but the check in process was ridiculous.
Stayed 2 nights in Jul 2019
Response from RESI STAY team on 5 Aug 2019
Thank you for staying with us. We also thank you that you understood our check -in style. We need to check in face to face according to the new law. So we require all the guests need to come to our reception counter firstly. As for the shuttle bus, we are sorry that we kept you wait long time. Our shuttle service does not have an exact timetable, so sometimes the guests need to wait for it. And we have reformed our reception counter this Aug, so the counter is more comfortable now! We will try to improve our service, thank you for your comment.

10/10 Excellent

Maivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from RESISTAY Reception Counter on 4 July 2019
Thank you for staying with us.

8/10 Good

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from RESISTAY Team on 27 June 2019
Thank you for staying with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from RESISTAY Team on 27 June 2019
Thank you for staying with us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent standard. Higher than expected. Property very clean in great location. Great support. Highly recommended.
Stayed 4 nights in May 2019
Response from RESISTAY Team on 27 June 2019
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

4/10 Poor

Kyle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great room, terrible check-in
We showed up at the hotel at about 10pm only to find the building locked. It turns out that the reception desk is actually 2.6km away from the actual hotel in another building, but they email you a code to get your key out of a keybox. However, didn't send the email to us explaining this until the day of. As we were traveling from out-of-country, we didn't notice the email do to a lack of wi-fi. Luckily, another guest let us in and we were able to call someone to give us the code to get a key for our room. We still had to take a subway into the actual reception center the next day to complete the check-in process, a major hassle considering our tight schedule. This is the first hotel we have ever been to without on-site staff and check-in. The room was great, though, but having to travel out to the reception center was horrible. This needs more advanced notice.
Stayed 2 nights in May 2019
Response from RESISTAY Team on 27 June 2019
Thank you for staying with us nad your comment. The information about the late arrival has been appryed in the booking site. We also sent a message about check-in our all the guests. But we are sorry that it caused you inconvenience. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again and arrive here during our business hour!

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was the best out of the three I stayed at for my Japan trip. It was extremely clean and comfortable. The only negative is that it is kind of far from Kyoto station, but I would definitely stay here again.
Stayed 3 nights in May 2019
Response from RESI STAY Team on 6 June 2019
Thank you very much for your review on our service and accommodations. RESISTAY locations are different from hotels in that you can stay in your apartment as if you live in Kyoto. Since that is the case, our accommodations are self-service which provides you privacy and freedom during your stay. We have several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future. Thank you very much for choosing us.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was very professional and can speak english very well, it really impressed me. The property is pretty new and the amenity of providing washing and dry machine was definitely awesome. Will definitely book my trip with the same hotel again! I am very satisfied!!1
Stayed 4 nights in May 2019
Response from RESI STAY Team on 6 June 2019
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future. Thank you very much for choosing us.

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
The best place we stay so far in our Japan trip. Clean and up to modern room. We would definitely book it again.
Stayed 3 nights in May 2019
Response from RESI STAY Team on 6 June 2019
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future. Thank you very much for choosing us.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and nice property. Have everything you need. Close location to downtown and Gion
Stayed 5 nights in May 2019
Response from RESI STAY Team on 6 June 2019
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future. Thank you very much for choosing us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from RESI STAY Team on 6 June 2019
Thank you very much for your review. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future. Thank you very much for choosing us.

8/10 Good

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, spec’d out and spacious
Very modern, spacious and comfortable with a little kitchenette and free washer/drier conveniently located on each floor so we didn’t have to go far. For a young family to have our own kitchenette was a pleasant surprise as I failed to notice that detail when I booked. The kitchenette includes microwave, sink and electric stovetop (perfect for sterilising baby bottles). Downside is it’s a bit further away from Nishiki Market where we found we frequented often during our stay. And there is no daily room cleaning service but we were ok with that. It’s fitted with USB ports at the bed head to conveniently charge devices AND they have Apple TV (for AirPlay) and Netflix in their tv. Very handy to be able to put the kids’ shows on tv to give us time to wind down.
Stayed 4 nights in May 2019
Response from RESI STAY team on 31 May 2019
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from RESI STAY team on 31 May 2019
Thank you very much for choosing us. We hope you had a wonderful time here in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local neighbourhood and restaurants, all a short walk to the subway and shopping/ market district.
Stayed 4 nights in May 2019
Response from RESI STAY team on 31 May 2019
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

TR

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
spacious room with studio kitchen setting, lovely beddings and ubs plugs on each side of the beds. only complicated thing is check-in and residence are in different places.
Stayed 2 nights in May 2019
Response from RESI STAY team on 31 May 2019
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment in downtown Kyoto. Close to restaurants and shopping. Good transportation.
Stayed 4 nights in Apr 2019
Response from RESI STAY team on 31 May 2019
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

Lajos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Kyoto
Very pleasant experience and overall well organized even with no reception desk. The facility is excellent and comfortable located in a quiet street just walking distance from main locations and ideally located for public transport as well.
Stayed 6 nights in Apr 2019
Response from RESI STAY reception counter on 9 May 2019
Thank you so much for your comment. We are happy to hear that you love our accommodation. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was comfortable, clean, and homely. we loved our stay here and would happily stay again!
Stayed 2 nights in Apr 2019
Response from RESI STAY reception counter on 9 May 2019
Thank you so much for your comment. We are happy to hear that you enjoyed staying at our accommodation. We are looking forward to seeing you again in near future!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great! Place was clean and comfortable. Linens were fresh. 20 minute walk to Nishiki Market along the main road. Easily accessible to many places. Wish check-in was at the same location though.
Stayed 4 nights in Apr 2019
Response from RESI STAY reception counter on 9 May 2019
Thank you so much for your comment. We are glad to hear that you love our accommodation. Thank you so much for taking your time to come to reception counter for check in. We are looking forward to seeing you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from RESI STAY reception counter on 9 May 2019
Thank you for your feedback. We appreciate you gave us good score. We are looking forward to seeing you again in near future.

8/10 Good

yitzhak

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel staff- them English very poor They are narrow, can’t think feeder .for example. I checked out and took my bag around 18:00 after I left I found that I forgot my I glass inside the hotel on the counter. Only way to go in is if someone open to you or if you have the code. Taxi driver phone to reception and explain them. They didn’t believe him . They call to my mobile. I explain her again but she didn’t understand. The following day I got email , “we found your glass on the counter, were to Sen it ?” I gave the the the address in Japan , but they ask many to send it. They didn’t agree that is them mistake.
Stayed 3 nights in Apr 2019
Response from RESI STAY team on 31 May 2019
Thank you very much for choosing us and your review on our service. As you know our accommodation is self service accommodation so that we ask all the guests need to come to our reception counter and we tell the information about us,,,, lost and find things also. We are sorry that we cannot help you at that time, but there is no staff in the accommodation as you know and we need a time to arrange the person to come to you. Unfortunately you did not have time at that time, so we checked your glasses later and offered you to send it. Thank you for your comment and we try to improve our service for the guests.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff wasn’t friendly and didn’t fix issues. Doesn’t have staff on site and have to fix our own issues. Hot water wasn’t working and took at least 1 hour before we can get through to someone and I have to fix it myself. Communicate the issues and they come and only fix part of the issue and left, have to come back the same day , suppose fix the fridge but still doesn’t work.
Stayed 4 nights in Apr 2019
Response from RESISTAY Reception Counter Leah on 11 May 2019
Thank you for your review and we are very sorry if we did not meet your expectations during your stay. RESI STAY accommodations are self service accommodations, not hotels, and so when there are issues inside the room, we often let our guests know where to check and how to fix the problems themselves if necessary so we can cut down on wait time. When you contacted our emergency line about your room, our staff answered your call immediately and we sent a staff member to your room that morning to check on the issues that you mentioned. When you wrote us later about the refrigerator in your room, our staff also let you know where how to check the refrigerator so we could identify the issues. We are very sorry again if our service left anything to be desired and we will do our best to improve our service to make guests feel comfortable during their stay!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern Japanese feel. Had everything we needed and although tight we had enough room for family of 4. Number of places to eat & buy groceries in vicinity. Medium length walk to shops but we enjoyed the stroll to get where we wanted to be. Happy with choice of accommodation
Stayed 4 nights in Apr 2019
Response from RESISTAY Team on 25 Apr 2019
Thank you very much for your comments. We are glad that you were happy to stay in our accommodtaion!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice,
Good for family stay. Spacious like an apartment. A bit distance from train station.
Stayed 1 night in Apr 2019
Response from RESISTAY Team on 18 Apr 2019
Thank you very much for your review. We hope you had a good time in our accommodation. Thank you very much for choosing us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from RESISTAY Team on 18 Apr 2019
Thank you very for your feedback.

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from RESI STAY team on 13 Apr 2019
Thank you for staying with us. We hope you had a wonderful time here in Kyoto.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019
Response from RESI STAY team on 13 Apr 2019
Thank you for staying with us. We hope you had a wonderful time here in Kyoto.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019
Response from RESI STAY team on 13 Apr 2019
Thank you for staying with us. We hope you had a wonderful time here in Kyoto.

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall clean and comfortable, however the place is little too far from the Kyoto center.
Stayed 3 nights in Mar 2019
Response from RESI STAY team on 13 Apr 2019
Thank you for staying with us. We hope you had a wonderful time here in Kyoto.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Rooms were clean and reasonably sized, free laundry was a plus and had everything you needed for a family, kitchen towels, utensils, vacuum. Location was a little far for us but the hotel made up for it.
Stayed 3 nights in Mar 2019
Response from RESISTAY Team on 29 Mar 2019
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well equipped and presented apartment in a quiet side street not too far from many shops, restaurants and tourist attractions. Would recommend it to anyone.
Stayed 4 nights in Mar 2019
Response from RESISTAY Team on 29 Mar 2019
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
Amazing place, only negative was that the mattresses were a bit hard. Everything that we could have needed was provided. It was safe, clean and bright.
Stayed 2 nights in Mar 2019
Response from RESISTAY Team on 29 Mar 2019
Thank you very much for your review on our accommodation. We are sorry to hear the mattresses were not comfortable for you. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay in Kyoto and Kumico Amaterrace was located in a convenient and quiet location. It was within walking distance to the Gion District and Nishiki Market. The property staff were also extremely helpful and responded immediately to any request that we had.
Stayed 4 nights in Mar 2019
Response from RESI STAY team on 22 Mar 2019
Thank you for your review. We are glad you enjoyed your stay with us. We hope to see you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Amazing stay. Excellent service. All staff member were friendly and welcoming. Local area was quiet yet convenient to all places.
Stayed 2 nights in Mar 2019
Response from RESI STAY team on 22 Mar 2019
Thank you for your review. We are glad you enjoyed your stay with us. We hope to see you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay at Resi Kumico Amaterrace. Suite was lovely and had all the amenities including kitchen appliances, utensils, bath accessories and lounge area to watch tv. Very convenient and the Resi staff gave clear instructions. There is also a luggage storage available once you check out that made our day extra convenient. Highly recommend!
Stayed 2 nights in Mar 2019
Response from RESI STAY team on 14 Mar 2019
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great stay for traveling with family! Awesome service. They even had a shuttle to the apartment.
Stayed 3 nights in Jan 2019
Response from RESI STAY team on 7 Feb 2019
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future. Thank you very much for choosing us.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Only problem is check in location is different to hotel and there is no free shuttle.
Stayed 3 nights in Jan 2019
Response from RESI STAY Team on 31 Jan 2019
Thank you very much for your review on our service. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. We have started a free shuttle bus service. It is based on availability but we hope this makes every guests' stay better.