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Reviews of Transera Kamini Legian

3 out of 5
Transera Kamini Legian
Jl. Raya Legian, Gg. Troppozone, Kuta, Bali

Reviews

6.4
Rating 10 - Excellent. 5 out of 24 reviews" "
Rating 8 - Good. 6 out of 24 reviews" "
Rating 6 - Okay. 5 out of 24 reviews" "
Rating 4 - Poor. 4 out of 24 reviews" "
Rating 2 - Terrible. 4 out of 24 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best ever hotel in Bali
Stayed 7 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to go if you wanna be next to clubs etc
Pros: location close to everything, clean new room Cons: brekkie a bit poor, wifi not the best, can be noisy at night Overall very good place for quality vs money
Stayed 7 nights in May 2018
Response from management on 15 June 2018
Thank you for share your experience with us, We are so glad that you are enjoy staying with us. We are pleased to wait for your second stay,

2/10 Terrible

Riley, Mission Beach

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anywhere but here.
*Toilet paper was never replenished, which is great when you have Bali Belly. *Towels were never available for use during the day, you had to remind staff constantly that you were not given any. *Shower pressure made it near impossible to shower *Freezing cold water. One staff member blamed 'solar power', another stated hot water would not be available until next month due to renovations. No prior notification given so there was no opportunity to change hotels. *Leaking plumbing within room was never fixed within my 2 week stay. *WiFi did not work. *Do not take laundry to the people the hotel use; they lose your clothes, do not refund you or offer an apology.
Stayed 13 nights in Dec 2017
Response from management on 7 Feb 2018
Thank you for your review. Your review is so much valuable for our property. We are pleased to inform that our Hot water machine using 'solar water', if it is cloudy for several days, the water would be not really hot. We still prepare for installation new machine. For the laundry, we always count for every clothes. And if its not balance we would complain for our vendor. We do apologize for inconvenient caused. We are pleased to welcoming you again for your next stay, and we would provide better services

2/10 Terrible

Allanah, Townsville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
The worst hotel I have ever stayed at in Bali. Upon my arrival the shower had no water pressure, the easiest way to describe the shower would be if you had accidentally not turned a tap off all the way and were left with a little dribble. The same problem was encountered with the bathroom sink tap. Besides not having sufficient enough water to shower, there was no hot water. I had spoken to staff who said they would fix the shower but was given the excuse 'we have solar water' as to why the shower was freezing and told to try at a different time. I asked daily for my shower to be fixed. On day 4 I approached another staff member who said yes they will fix it and that 'the got water hasn't worked for 3 weeks and will be out for another 2 weeks'. I was in Bali for 13 days, and I had to have cold showers in my friend's room. The best shower I experienced all trip was provided at the White Water Rafting location. Towels for showering or the pool were a rare commodity. When asking for a towel to shower or the pool we were told no and to wait until later in the evening for a towel. They did not remember to bring the towels, we had to repeatedly go up to reception. Toilet paper was rarer than the towels. Every day I would approach reception and ask for toilet paper. Staff always said they would deliver at a later time. Do the staff not realize you cannot tell someone to wait until the evening to go to the toilet. At one point they offered a piece of tissue. Staff not helpful.
Stayed 13 nights in Dec 2017
Response from management on 7 Feb 2018
Dear Allanah, Thank you for your review, We are pleased to inform that hot water problem is caused by our machine is using solar power. That is why the hot water would not really hot if it is rainy or cloudy. We still prepare for the new machine, and it we need time to exchange the installment. Actually our facilities and amenities is based on standard, We would double check to our staff and we guarantee it would be never happen again. We have already fix the bathroom sink tap. We do really apologize for your inconvenient caused staying in our property. Your review is well noted, and it would be happen again for your next stay

6/10 Okay

hisyam, kuala lumpur, malaysia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice swimming pool... i love it...
The hotel is quite easy to access.. not very noise there.. you can feel calm during your stay here.. just that the water for shower not very satisfied..
Stayed 3 nights in Dec 2017
Response from rika on 28 Dec 2017
Thank you for your review. Your review is so much valuable for our performances. We would discuss to management regarding to the problem you found in bathroom. We are pleased to welcoming you again, we would provide our best services

4/10 Poor

Michael, Perth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location
Nice hotel layout, gives a secluded feel. Disappointed about the lack of internet connectivity and severe hot water issue.
Stayed 7 nights in Oct 2017
Response from rika on 22 Nov 2017
Thank you for your review. We are so glad that you like our room. Regarding to the connection and Hot water, we would discuss to the management so we could provide best services for you for your second stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel very new and clean. WiFi wasn't working and no hot water in the shower. Overall pleasant stay
Stayed 3 nights in Aug 2017

2/10 Terrible

J, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All reviews that you see before you stay are true
The reviews you read about the accomodations are true. Staff are friendly, breakfast is very poor! Not a big selection to choice from (pretty sure the same Indonesian food was there for 3 days straight) Absolutely no hot water, or bathroom soaps! Bed sheets were stained from previous stayers & had the same bed sheets for 8nights (very unhygienic & felt dirty) You get what you pay for I guess. Wouldn't rush back.
Stayed 8 nights in Aug 2017

6/10 Okay

Frank, Perth W.A.

Liked: Cleanliness, staff & service, room comfort
O'k Hotel in the heart of Kuta.
Hotel room was clean and comfortable. Breakfast was very ordinary. Recommend don't include breakfast with your stay.
Stayed 9 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible experience!
The whole time I was there, no hot water. Kept asking why, to be told getting fixed soon. No soap to wash hands with in bathroom. No shampoo/conditioner/soap in shower. Location is great if you want to party until 3am every night, as that's when the music from the clubs stops. Will not be staying there again.
Response from Management on 18 May 2017
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about Locations, aspects of the room (Hot Water) and amenities that need updating. It is a pleasure to announce that we will be implementing many of the upgrades. We would discuss this problem to the management about your problem. Hopefully this situation will not happen again, and we would welcoming you with the better service we could provide.

6/10 Okay

Troy

Liked: Cleanliness
Affordable and clean, friendly staff
Reasonably priced, clean, friendly staff. The bathroom could use a towel hook and place for personal items, the room could use hangers and a chair for sitting at the work area.

6/10 Okay

nazihah

Liked: Cleanliness, room comfort

8/10 Good

didi, Lion City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best
Awesome one

8/10 Good

didi, Lion City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip top
Awesome. My first time stay. Definitely come back for more...big and spacious room....can fit 3-4pax....

10/10 Excellent

Dariusz, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wow
Great new hotel , run by Bali family. Drinks are cheapest of any Bali hotel I stayed at for the last 15 years. Great location great rooms great service . Best secret new family hotel in Bali

4/10 Poor

Carmel, Perth

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and spacious
Room was very spacious staff were lovely. Breakfast only consisted of toast coffee and juice. No coffee or tea was supplied in the room. No safe in the room or toiletries

8/10 Good

Jong hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
저렴하지만 시내와 가깝다
저렴하면서 시내와두 가깝구 종용하구 다좋으나 단점이라면 모기가 있고 와이파이가 너무약합니다
Stayed 3 nights in Feb 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
あまりおすすめしません。
この値段でこのクオリティではもう利用しません。 良い点は、広い部屋と立地のみ。 この設備とクオリティでしてら安いロスメンに滞在したほうがお得です。 バスタオルは穴だらけでした(^_^;)
Stayed 1 night in Jul 2019

10/10 Excellent

simon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019
Response from Transera Kamini Legian on 11 May 2019
Dear Simon, Thank you for staying with us and also your kind review about our hotel. Looking forward to welcoming you again in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องน้ำชักโครกกกไม่ ยอมแก้ไข ให้ ทำความสะอาดรูตูด ไม่ได้ รบกวนให้ดีด้วยค่ะ
Stayed 1 night in Dec 2017
Response from rika on 28 Dec 2017
Thank you for your review. Regarding to the bathroom problem you have found in our hotels, we have already fixed the problem regarding the toilet problem you have mentioned before. We are pleased to welcoming you again for the second stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt bra pris för det man får på hotellet!
Stort rum, sköna sängar och air condition. Rummet var väldigt fräscht och städades varje dag. Tv fungerade. Ett fåtal myror på rummet, men det får man kanske räkna med om man bor på bottenvåningen. Ibland inget varmvatten. Läget var perfekt med 1 min från Legian street och ca 5 min till Kuta Beach. På natten hörde man musik från nattklubbarna i närheten men det var inget vi störde oss på. Trevlig personal, hjälpte till direkt när wi-fi slutade fungera. Ett perfekt hotell för de som reser med en lite mindre budget.
Stayed 3 nights in Sep 2017

8/10 Good

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent o bekvämt
Allt är bra.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
I slept three hours during our stay at this hotel. You can hear the lyrics from the music that skygarden are playing. They close at 3am and then I woke up at 7 when the construction next to the hotel start their day. The staff are really nice and helpful.

6/10 Okay

siti, jakarta

Liked: Cleanliness, room comfort
Disliked: Staff & service
Kamar bersih dan lokasi sangat dekat kemn2 tp sayang kelengkapan kmr mandinya ga lengkap
Response from Management on 5 Dec 2015
Dear Ibu Siti, Terima kasih atas input yang sangat berharga ini. Kami selaku New Management yg in charge telah melengkapi semua amenities di kamar mandi sesuai dengan kebutuhan tamu. Kami sangatlah senang apabila kami bisa menyambut ibu lagi di kamini untuk next stay ibu. terima kasih