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Reviews of Hotel Sorga

3 out of 5
Hotel Sorga
Jl. Poppies 1, Gang Sorga, Lingkungan Pering, Kuta, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 52 out of 110 reviews" "
Rating 8 - Good. 32 out of 110 reviews" "
Rating 6 - Okay. 15 out of 110 reviews" "
Rating 4 - Poor. 5 out of 110 reviews" "
Rating 2 - Terrible. 6 out of 110 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here regularly and never disappointed good cheap hotel and lovely pool and surrounds
Stayed 6 nights in Apr 2024

4/10 Poor

Nelly Celis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no tv signal in the room. The toilet is faulty. The tour recommended by the hotel was terrible.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was still very Baltnese
Stayed 11 nights in Jan 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
It's very good
Stayed 3 nights in Jan 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice relaxing place lovely gardens and pool very quiet room was large great aircon the only thing is there was no fridge but not a big deal would recommend and will stay there again
Stayed 6 nights in Jan 2024

10/10 Excellent

anh

Stayed 3 nights in Dec 2023

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Peter

Liked: Staff & service
This is budget accommodation and if you accept that it's good. It's clean and the staff are great. On the downside is the position as you have to walk through some dimly lit small roads to the hotel at night. The breakfast is ordinary at best
Stayed 5 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are old and smelly, drain pipe was block and need to change room. Insted of fixing light switch in our room, ask customer to losen the light bulb to trun off the light above bed. AC was not cold in one of our room. Customers service was very bad. Instead of giving service to customer, looking to make extra money from customers. No complimentary water bottle in room and charge 20000 rps for 1.5L of drinking water bottel. Other hotel were providing kettle in room, they ask 10000 rps for boiling something for customer and don't want to borrow kettle. Very business minded on customers.
Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly helpful staff.
Stayed 1 night in May 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice place, cheap, friendly and just cant think of anything bad to say really, awesome location aswell definitely recommend
Stayed 9 nights in Apr 2023

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Sheetal

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2023

8/10 Good

Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bang gor uour buck!
Good location, away from the main drag of Kuta beach, no more thàn 10 minutes walk to the beach. Yes, the hotel needs updating. However, you get what you pay for and can't demand a lot. At least staffs are pleasant and helpful. Will stay again!!
Stayed 3 nights in Mar 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2023

10/10 Excellent

shane

Stayed 1 night in Dec 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times over the years as the staff are friendly and very helpful. Hotel is in a very quiet and safe area, also close to beach and a 10 minute gentle walk to down town Kuta. Especially love the generous size pool! These guys are back in business after covid and are busy doing some updates but this does not impact guests.
Stayed 3 nights in Aug 2022

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly loved everything about this property. Nice big room, very very friendly staff, cold pool, in a quiet area. Felt so welcome and comfortable here. The only thing is that the shower pressure is not very good, but I found that you could get good pressure if you put it on cold & I didn’t mind that. Highly recommend and I’ll definitely be staying again :)
Stayed 6 nights in Jun 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A germ in the heart of Kuta
Amazing reasonable priced hotel in the heart of Kuta with friendly staff
Stayed 7 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, staff are beautiful can’t beat this place we just love 💕 it.
Stayed 1 night in Dec 2019

8/10 Good

KAMAL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good place to stay with budget trip. The faous Kuta beach is only five minutes walk. The ambience is good , have free sweming pool. Only disadvantage is it's location in ally but safe through walking.
Stayed 2 nights in Nov 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in Kuta
No idea where to start, but this hotel is a hidden gem in the center of Kuta. Some may complain it's hard to find, but I see this is an advantage, because it is not overrun, its a quiet area, but still close to Kuta Beach. The staff is super friendly, helpful and care about their guests. The breakfast, even limited choice, is delicious, coffee is unlimited (important for me). The rooms are spacious, clean and most important silent. Wifi, even sometimes weak, was free all over the area (several access points). Its not far to walk to restaurants, beach (as written above) and some nightlife activities. The garden and pool are very clean, you see staff the whole day around keeping everything clean. I would not stay at any other other hotel; the hotel has a perfect price-value.
Stayed 8 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed it here- it is a very low cost budget Balinese hotel but offers a lot for the price. Friendly quick customer service, basic but clean rooms, with a balcony and quiet surrounds and a good clean swimming pool. It is off Poppies Lane and away from the noise and bustle of the Kuta main streets, just like a little oasis where you can relax in a peaceful environment. The breakfast is cooked and offers some choices. It is just enough, although it might not be enough for people who like a huge buffet. I would never complain about a place like Sorga, we met people who were repeat visitors and we could see why - very cheap accomodation, but all that you need. If you want more, and if you want all modern, then pay for it and stay at a luxurious place! The people at Sorga do their best for their customers and we liked it there.
Stayed 3 nights in Jun 2019

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Ikumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel but no fridge, bed was not that comfortable otherwise good
Stayed 7 nights in Mar 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was fine except there was one stinky pillow. My girlfriend said the pillow smelled like salted fish. 😐
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Stayed 19 nights in Jan 2019

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Michael, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Great to see the same happy staff still there from my last visit a few years ago. What a surprise to be warmly greeted by the customer service person who remembered me from all that time ago. So, budget hotel, close to beach and restaurants, great breakfast and cheap laundry service. The non-aircon rooms can be very hot but the aircon rooms are only A$5 extra. The pool is just fabulous and meticulously maintained and plenty of outdoor covered spaces to relax in. Well done to staff and management!
Stayed 3 nights in Nov 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 11 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Wayne, Australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Budget and location good, but that's it.
Pros: Within walking distance to most of the busy parts of Kuta, if that's your thing. Within budget at the lower end. Nice friendly and helpful staff. Shuttle to airport reasonable at 150,000Rp in nice new SUVs. Good setting and plenty of greenery in the gardens. Made friends with the resident two female grey tabby cats who like to visit at breaky time and may even jump up into your lap. Cons: By Bali standards, breakfast borders on being lip-service, consisting of only an egg cooked four different ways on a piece of toast, plus a very small plate of 3x pineapple, 3x pawpaw and 3x watermelon pieces. Apart from that, a buffet of only bain-marie fried rice and tomato/cucumber pieces, that's it, apart from cornflakes and milk. If I was to book again here, which I probably would not, I would not include breakfast and just walk down the road to much better value. Access by car difficult due to narrow roads with tight corners off Poppies Lane1. Bar fridge not included, pay extra 50,000Rp. I stayed in room 125 which had far too much ambient light coming in the windows at night when trying to sleep.
Stayed 4 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendous environment.
Terrible condition of hotel. Joined it for a 5nights stay bit checked out on the first day. Wasn't even able to make myself stay for a night.
Stayed 5 nights in Jun 2018

6/10 Okay

Sharm, London

Liked: Staff & service
Really close to the beach. Quite an old fashioned hotel, you can hear the plumbing constantly. Toilet was not working when I arrived- not pleasant for me or the staff to deal with. Breakfast was not great, small portions one piece of tiny toast and a forkful of fruit. Friendly and helpful staff. You get what you pay for.
Stayed 4 nights in Jun 2018

8/10 Good

Matt, USA

Liked: Staff & service, property conditions & facilities
Nice budget hotel right next to the beach. It is very nice on the outside and had a nice pool, but the inside of the room wasn't as great. The sheets appeared a little dirty and had some ants crawling around (but ants are a common problem at many budget hotels). Our stay was good for the price, but not the best hotel.
Stayed 2 nights in Jun 2018

10/10 Excellent

Michael, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, close to beach and staff really understand customer service.
Stayed 2 nights in May 2018

8/10 Good

shane

Good budget stay
The hotel is rather dated but has a good pool and excellent WiFi And good TV channels. It is in a popular area of kuta with the bar's a few minutes walk away.
Stayed 9 nights in Jan 2018

8/10 Good

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and very pleasant stay
Hotel Sorga was very pleasant with an excellent staff. Satisfactory breakfast and affordable dinner and lunch dishes. Very nice pool, clean room, daily cleaning and quick and good laundry service. WiFi can be a bit weak in the room. Finding the place was a bit of a problem for us as on New Years Eve as the nearby roads were closed for traffic The hotel had warned us about this. But on other days it should be much easier. Go and follow Kuta Beach boulevard and turn right just before the McDonalds, then the next left and you are almost there. Good eateries nearby, like Café Tree House.
Stayed 2 nights in Dec 2017
Response from merta on 14 Jan 2018
First of all, thank you very much for taking the time to share your review. It was most kind of you to have shared your comments with us. I am pleased to hear that you have very much liked our services all throughout Hotel Sorga Kuta. We are apologize, we didn't give proper information to get to our hotel on the New Years Eve. On the website we only put a map. Next time we will put your comments to giving directions to our hotel. We look forward to your next visits to Hotel Sorga Kuta.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from Merta on 14 Jan 2018
Thank you very much for giving us a good score. We are hoping to serve you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017
Response from merta on 14 Jan 2018
Thank you very much for your score. We hope you will come again to our hotel in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service staffs friendly
Stayed 1 night in Nov 2017
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. We look forward to seeing you on your next trip!

10/10 Excellent

Huw, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and good facilities
Good location, easy to walk to everything I wanted to do. Transport, as with everywhere in Bali, available to those who are lazy or less able. Well away from the street & local bar noises. Breakfast included. Noodles, salad, fruit, and omelette or eggs on toast with tea/coffee Restaurant open all day till midnight, with good prices. Room was good, no fridge, but I didn't need one, the one thing in my room was a slight mustiness smell, which I didn't notice after 5 minutes. Had a TV, with heaps of channels. For the price this place was great.
Stayed 3 nights in Sep 2017
Response from Bagus on 23 Sept 2017
Dear Huw, Warmest greetings from Hotel Sorga Kuta!! First of all, thank you for choosing Hotel Sorga Kuta as your accommodation during holiday in Bali. We are very glad to read your valuable review regarding your experience in our hotel. Providing a good service toward our guest is always our main priority, therefore we will let our staff know about this good review from their lovely guest. Once again, thank you for your positive reviews and we would be very glad to welcome you back again on your next trip to Hotel Sorga Kuta.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dave
Very nice peacefull Hotel, with excellent service
Stayed 6 nights in Aug 2017
Dear Dave, Thank you very much for your review of your recent stay at our hotel. I greatly appreciate if you wish to recommend our hotel to your family and colleagues. We are looking forward to welcoming you again at our hotel.