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Reviews of Yuyado Tokinoniwa

3.5 out of 5
Yuyado Tokinoniwa
464-214 Kusatsu, Kusatsu, Gunma

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 100 reviews" "
Rating 8 - Good. 19 out of 100 reviews" "
Rating 6 - Okay. 5 out of 100 reviews" "
Rating 4 - Poor. 3 out of 100 reviews" "
Rating 2 - Terrible. 2 out of 100 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ka Yee Cherry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay if you want to have a quiet environment to rest and relax. And the onsen is awesome.

6/10 Okay

Thao Minh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were great, although shared facilities with another sister hotel makes for a lot of wait time for private onsens. The food was disappointing and feels more like mass produced food with not a lot of care unlike a smaller ryokan.
Stayed 2 nights in Jan 2024

10/10 Excellent

Wei Chieh Jeffrey

Liked: Property conditions & facilities

10/10 Excellent

Min

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Wazira

Stayed 1 night in Dec 2023

8/10 Good

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and wonderful service.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. The property has several onsens to try, and the accomodation and dining was also good quality. Appreciate the small gestures such as free ice cream and ramen and different times of the day. One thing to note though is that the hotel is not close to the city centre, and although a free shuttle bus service is provided, it can be quite packed at times.
Stayed 2 nights in Nov 2023

10/10 Excellent

tiffanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are very detailed and pay close attention to your needs. they speak english but please don’t expect them to be fluent.
Stayed 1 night in Nov 2023

10/10 Excellent

WING MAN

Stayed 1 night in Oct 2023

8/10 Good

Keenan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and great staff. English speaking was somewhat limited and getting there was a bit difficult without much Japanese. So, I would definitely recommend for any tourists who speak more Japanese than me :)
Stayed 2 nights in Sep 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You can walk the entire hotel barefoot since it is lined with tatame mats. Hotel offered all you can eat noodles, yokult and ice-cream at different hours of the day. There were so many onsen options: (1) personal (on your balcony), (2) private and (3) common. There were a good varieties within the private and common onsens. Amazing experience.
Stayed 1 night in Jul 2023

10/10 Excellent

Satoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and enjoyable onsen hotel.
Stayed 2 nights in Apr 2023

10/10 Excellent

Chen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time at the hotel, lots of options for the bath.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

りゅうた

Stayed 1 night in Mar 2024

8/10 Good

Siu Ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Onsen Experience. We should spend more time on it. Not much options on food, but they are tasty. unfortunately, bar was not open.
Stayed 1 night in Mar 2024

10/10 Excellent

Choi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住宿及溫泉方面好好，酒店員工都有禮貌及可以解答到我哋所有問題，酒店更有shuttle bus往返草津溫泉巴士站及湯畑，非常方便。 酒店有各種室內溫泉及露天溫泉，非常舒服relax,晚餐及早餐都美味可口。 總括嚟講非常好，晚餐前到湯畑一帶遊玩，晚上回酒店晚餐後可以在館內好好享用溫泉，酒店有免費拉麵消夜，更會有冰條及益力多免費提升。
Stayed 1 night in Feb 2024

10/10 Excellent

KEIGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

wing Ha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
我們被安排在最低樓層，用私人風呂時要很小心否則會被外面和樓下經過的人看光光，和家人一起浸浴時，說話聲音都要很小聲。 房屋外面的風景沒有很特別，主要是體驗下草津的溫泉酒店設施和服務。6/10分 大浴場的露天風呂很不錯，空間尚算大，7/10分 基本上9成職員都很有善和用心協助旅客，有shuttle 來往輕井澤和草津，9/10分 酒店內有很多不同的風呂可以試，我們選擇的是一泊二食方案，早餐和晚餐都豐富，雖然味道不是很出色，但是整體體驗很不錯，7/10分 個人認為比起其他有特別自然景色的溫泉旅館，此間酒店略微比下去，價格略貴，不太值得，但能體驗草津的溫泉都可值得一試。
Stayed 1 night in Jan 2024

10/10 Excellent

Sachi

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
優秀的草津旅宿
非常完美的草津食宿體驗，完整的日式服務
Stayed 2 nights in Jan 2024

10/10 Excellent

Chi-Lu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雪景非常漂亮，房間內的浴池很死舒服
Stayed 1 night in Jan 2024

10/10 Excellent

KA WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫泉酒店初體驗
第一次享受溫泉酒店，好渡假感覺，有酒店接送巴士，方便，仲有家庭式溫泉，適合情侶去都可
Stayed 1 night in Jan 2024

10/10 Excellent

Ka Po

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Hiroyuki

Stayed 1 night in Jan 2024

8/10 Good

Norihito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Villy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

SUET TAN FIONA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務好，溫泉正
服務好，有酒店巴士，但班次不是太多，房間有點細，膳食一般，但溫泉正。
Stayed 1 night in Dec 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Kazuto

Stayed 1 night in Dec 2023

10/10 Excellent

Elly

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Hock Wai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sunmi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
全てが良かったです。 特にいろんな温泉を楽しむ事が出来満足してます。
Stayed 1 night in Dec 2023

8/10 Good

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉が良い
Stayed 1 night in Nov 2023

10/10 Excellent

Yee Ling Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Suet Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂のバリエーションも多く 部屋付きの露天風呂も最高。 料理も繊細で旬のものを味わえ大満足 また行きたいと思います。
Stayed 1 night in Nov 2023

8/10 Good

Sze Chung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything is fantastic, except one - air conditioning。 The air conditioning kept blowing warm wind, even we had adjusted as lowest temperature could be set(16'C)。 Tried several time and checked with hotel staff, the issue remained. Only option was to keep the terrace door slightly open to get some cold / fresh air into room, while must return off the air conditioning when leaving the room.
Stayed 2 nights in Nov 2023

4/10 Poor

Yoda

Stayed 1 night in Nov 2023

10/10 Excellent

ka wai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Room comfort
Stayed 1 night in Nov 2023

8/10 Good

CHI KIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了食物質素一般，甚麼都好
Stayed 1 night in Nov 2023

10/10 Excellent

Hui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen is very good. Hotel environment is cozy. We forgot the stroller at the hotel. The hotel couriered the stroller to Hong Kong for free. The service impressed us.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Chau
Everything is good , including pick up service, choices of hot spring, nice people, good food , except room size a bit small.
Stayed 1 night in Oct 2023

10/10 Excellent

pui sze

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great authentic onsen experience
Stayed 2 nights in Oct 2023

10/10 Excellent

Long Lam Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brilliant overall. The room was big and clean, with the needed toiletries. The heating might be too warm for my partner and me, and we had to leave the balcony door open to let in fresh air. We definitely love the Japanese balcony and onsen bath. The food for dinner and breakfast was local and delicious. It's easier to get to the hotel if you drive. The hotel does provide shuttles. It would be better if the young staff could learn better English as there were plenty of international tourists. It did create some funny embarrassment. For instances, I was not given my pair of shoes but wooden sandals to wear in order to park my car properly in the right parking space; I was not given my room keys during check-in though we were in a hurry to dine. To our surprise, the staff member with the best English was the young lady serving us at the restaurant. We'd like to thank her for this. (P.S. I do speak some Japanese.) Overall, it was a great experience, and we enjoyed the stay.
Stayed 2 nights in Oct 2023