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"Everything was great except the slow elevators and crowds at the lobby. Got to be patient waiting for the elevators. "

"Everything is clean with friendly staffs."

"ゆったりと楽しい時間を過ごせました フリードリンクのサービスも良かったです 追加料金無しでチェックアウトがスムーズでした"

"The staff is very nice and the location is lovely. I got a free gift (a small pouch) when I checked in. My room was spacious and had a kotatsu which I really appreciated because it got suddenly cold outside. I also was able to enjoy two really beautiful and relaxing outdoor private baths! Breakfast had an amazing view and was delicious. They even gave me a hot pack when I checked out because it was cold outside. I really like the area and I’ll definitely visit again. "

"Staff were awesome. Nice small hotel at great location "

"It was a fun stay and I enjoyed my two nights here. You can choose your choice of yukatas. The onsen is well sized and clean with all the amenities you need. Breakfast was also enjoyable with many food options. Only downside was that the room's bathroom was not well maintained - there was a stale smell and mould around the edges of the bath tub, drainage was also very poor leading to pooling of water while showering. r."

"I absolutely loved staying here! The onsen was perfect after a day of driving. The style of the hotel is really cool, and the staff were extremely friendly and helpful. Motorbike parking was available and the room was comfy and warm. It's a short walk into town, but nothing too difficult. "

"We had a really great experience, Tana-yu and breakfast/dinner buffets are outstanding! Hoshi-kan room was super clean, spacious and enjoyed the purified water! Highly recommend!"

"Nice and clean room and very close to ガレリア竹町 for food. No far from Oita Station, about 10 minutes walk. Good price as well. "