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Reviews of Kuching Waterfront Lodge

2.5 out of 5
Kuching Waterfront Lodge
No. 15, Main Bazaar, Kuching, Sarawak

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 41 reviews" "
Rating 8 - Good. 23 out of 41 reviews" "
Rating 6 - Okay. 7 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

WAI KEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

rose

Travelled with group
Liked: Cleanliness, staff & service
very antique
Stayed 1 night in Nov 2019
Response from Harsat on 21 Nov 2019
thank you for staying with our lodge and hope to see you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Harsat on 24 Sept 2019
Thank you very much and hope to see you again

8/10 Good

Yoke Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from harsat on 14 Aug 2019
Thank you for staying with us and we hope you have a great stay at our lodge. Hope to see you in the future

6/10 Okay

Lee

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
our stay at Kuching Waterfront Lodge
the WiFi is not user friendly... very complicated.have signal in the room, but when come to the lobby no signal... cannot Grab. no choice took a taxi which cost us twice the Grab price. Room 119 that we were given.the aircon is not working...
Stayed 2 nights in Aug 2019
Response from Harsat on 13 Aug 2019
we are very sorry for the inconvenience cause arise that we didn't expected happen to you.but most of our guest didn't complain to us about the aircond and wifi.you know that sometimes even appliances or wifi,is a human creation and it's not as good as we expect when thing go wrong. By the way thank you for staying with us and we will look over the problem and fix it as soon as possible. Thanks again for the constructive complaint & we will do our best in the future KWFL Team

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the old world charm, the wonderful staff and the proximity to the river and waterfront.
Stayed 7 nights in Jul 2019
Response from harsat on 7 Aug 2019
Thank you and we hope to see you in future and we are happy you enjoy you stay with our lodge

10/10 Excellent

Nikki, Korean living in KL

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very basic and old but very clean and everything is nearby. waterfront and parkson and lau ya keng food court and india street and museums. The front staff is so helpful. They will help you to plan the trip.I will come back here for sure.Thank you so much.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The people there were very friendly. Great location. Breakfast was rather sparse and the WiFi did not work for us.
Stayed 1 night in Feb 2019

8/10 Good

Jennifer, Brisbane Queensland Australia

Liked: Cleanliness, staff & service
Basic but clean
We enjoyed our stay at this guesthouse/lodge. Very friendly atmosphere. Very basic but clean. Tea/coffee/toast/jam included in stay. Air con needs replacing - some days it worked, other days not. Location is excellent. Right on the waterfront. Lots of steep steps to the room!!
Stayed 4 nights in Jan 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
On the river. Lovely old building. Pretty basic really but very friendly and welcoming. There are a fair number of restaurants within a 10 minute walk.
Stayed 3 nights in Jul 2018

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guest house with some nice art in the lobby
Lovely hotel, very nice decorations and an amazing big beautiful painting at the lobby. The staff is very friendly and helpful.
Response from mdm zainon on 24 Apr 2018
Good morning Ms Inge, Thank you for choosing Kuching Waterfront Lodge again. We trust you have enjoyed your stay and hope that you continue to use KWL for your lodging needs in the near future. We look forward to serving you on your next trip. Thank you!

8/10 Good

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel at the waterfront
Very beautiful old Chinese house - looks much much bigger from the inside :) Basic accommodation with clean rooms and bathrooms. Right in the middle of the waterfront - with all you need at 5-10mins walking distance. Basic bfast, but they warn you abt this in advance, so it ok. Very nice and helpful stuff! Perfect for local and budget accommodation.
Stayed 1 night in Mar 2018
Response from harsat on 20 Mar 2018
Thank you for staying at our lodge and we hope to see you in the future and we hope you enjoy our small city. Thanks Harsat

8/10 Good

Gaelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, nice location
Nice place to stay. Very quiet. The staff is very friendly. Good value for money.
Stayed 1 night in Feb 2018
Response from harsat on 20 Mar 2018
We are grateful that you staying with us and we hope you enjoy our city and environment.Hope to see you again in the future

8/10 Good

andy, cornwall, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic accommodation
We stayed here for two nights, very friendly and helpful staff, basic accommodation but everything we needed, good value for money
Stayed 1 night in Nov 2017
Response from Harsat / Kwfl Team on 17 Nov 2017
Dear Value Guest, Thank you for staying at our lodge and we really appreciate your helpful comments to improve our services in future. We hope to see you again in future.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location!!
We loved the location right on the waterfront! This is more of a hostel/guesthouse and we stayed in one of the private rooms. This was good with us, but want people to know. Everyone was very friendly and helpful!
Stayed 2 nights in Oct 2017
Hi Diana, Thank you for staying at our lodge .We are glad that you are comfortable staying at our lodge. We will always ensure that our customers feel good while staying at our lodge. If you got any comments about our lodge,please do not hesitate to write to us for the better service. Thank you and hope to see you in the future. Regards Harsat KWFL Team

6/10 Okay

Felicity, Gympie Australia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Basic but good
After having to change rooms a couple of times, we ended up in a basic but nice room. The staff were great and helpful. The lodge could do with a few fix-ups and then it would be much better eg. shower heads that don't leak; toilet doors that close properly; breakfast just a bit more substantial than just toast and bananas (the butter was old and tainted); verandah windows that work properly. If they fixed up a few things they would get more business and could charge a bit more money and everyone would be happy. It has become tired and does not look like the photo on Wotif. Overall, because of the staff, we enjoyed our stay.
Stayed 14 nights in Jun 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Quaint traditional style lodge with character like the photos. But for not much more you can get a room in a 4 star Kuching Hotel with lots of facilities and big breakfast. Breakfast was instant coffee and toast.

10/10 Excellent

willem gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the place simple breakfast

8/10 Good

Bella

Liked: Cleanliness, staff & service, room comfort
Nice hotel to stay
Nice environment, friendly and helpful staff. They were really good to us. Poor for the internet connection, no channel for tv, and the hot water didn't work for my room. But overall, the place is nice. Would happily recommend this place.

8/10 Good

raihan adnin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
affordable an comfortable hotel
The staff vey friendly, the room comfortable, and definitely stay again, and need to bring your own shampoo, toothpaste, tooth brush and soap

8/10 Good

Leetin, Klang

Liked: Staff & service
Strategic Location
A very basic with some unique layout guest house conveniently located within those tourist attractions. A friendly and great front desk who can't be more helpful for any info you needed. Value for money come with simple breakfast, love the local coffee. A very simple and suitable for short stay trip for those interest to enjoy local eateries and some shopping.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location and value
This hotel has a good location and value. The staff is very helpful

8/10 Good

Graeme, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
Extremely friendly and helpful staff. They were really good to us. Would happily recommend this place.

6/10 Okay

Verified traveller

Good location, but don't expect more.
This is really a very basic hotel. For the price paid, there are better options around. The staff was friendly though. Location of the hotel is excellent. Bed creaks, TV was old and TV reception poor.

8/10 Good

Saiful Bahrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Comfortable, clean and great location. But poor wifi connection and most plug points in rooms not functioning.

10/10 Excellent

Terry, Phnom Penh (originally from Vancouver)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old World Charm, Amazing Hosts!
We were impressed with the hotel. From the start, the people at reception made us feel welcome, and were happy to help us throughout our stay. We loved the heritage building the hotel was in, and although some might find it rather 'rustic', it had a positively unique atmosphere with an old world charm. It was directly opposite the river and we took evening walks along the promenade, taking in the charms of this equatorial city. The only small drawback was a rather basic breakfast, but we were more interested in going out and trying local foods. I would go back in an instant!

8/10 Good

Wei Yi, Sg

Liked: Room comfort
Waterfront Lodge stay by kuching river
Very suitable for stay cation over the weekend. Relatively conveniently located nearby cafes, shopping centres, tourist sites such as museums

8/10 Good

Ng

Liked: Staff & service, property conditions & facilities
Recommended Hotel - Well Located
Near to all the tourist attraction areas. Well located. Recommend to stay at this hotel.

8/10 Good

H & H, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location excellent
A basic but very clean and friendly guest house, brilliant location right on the river with great staff who couldn't have been more helpful. Great value for money. Loved it, will go there again.

10/10 Excellent

MEY RAFEDAH, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Post #RWMF2015
The location of this hotel is very strategic (walking distance to the jetty,museums,shopping malls,bus & taxi stand and souvenir shops).The waterfront itself is one of a main tourist attraction in Kuching. The room is quite spacious for a solo traveler like me and I love it.For a backpacker, this is luxury. The staffs really helpful and friendly.

8/10 Good

WW, HK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location convenient and near to most places of attraction except National Parks.Lot of places to eat out nearby.Friendly and helpful staff.
Stayed 4 nights in Aug 2019
Response from harsat on 21 Aug 2019
Thank you for staying with our lodge and we hope to see you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolut wunderbarer Platz mit schönem Flair. Wir haben uns gut aufgehoben und zu Hause gefühlt. Ein wirkliches Schmuckstück,
Stayed 5 nights in Jul 2019
Response from harsat on 7 Aug 2019
Thank you for staying with our lodge and we hope you enjoy your stay with us.We hope to see you in future

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Spartanskt men vilket kanonläge! Mycket prisvärt!!
Stayed 1 night in Apr 2019

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

JIH-SHYAN

Liked: Room comfort
Disliked: Staff & service
是一間有歷史有文化 曾經輝煌過的一間旅店
地點 在市中心方便的區塊 ，整棟建築物內部燈光昏暗 。 浴室的蓮蓬頭壞掉 ，浴室門無法關閉（215號），213房的網路訊號不佳， 網路的訊號 時好時壞。
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hôtel bien situé
Hôtel sur le waterfront donc très bien situé. La chambre est assez spacieuse et propre. Le lit était un peu dur. c’est un hôtel assez vieillot et en même temps avec plusieurs attraits pièces de collection. Déjeuner simple de toast et café ou thé. Excellent rapport qualité prix.
Stayed 5 nights in May 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Velbeliggende og charmerende vandrehjem/hotel
personlig betjening. Ok til prisen. Et rigtig godt vandrehjem

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmerende hotel/vandrehjem og helt Ok i forhold
meget velbeliggende og charmerende hotel/vandrehjem. Lidt slidt men Ok rent..