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Hotel Stary

5.0 star property
Luxury hotel with 2 restaurants and 2 indoor pools

Photo gallery for Hotel Stary

Enjoy a meal with a view of the historic church's distinctive architecture.
Classic building with three arched doorways, featuring a central sign above the main entrance.
Cozy dining area with rustic charm, featuring a brick wall, arched structure, and lush greenery.
Relax with a drink at the bar, surrounded by exposed brick walls and arched niches.
Relax by the serene pool, surrounded by a historic stone archway and lush greenery.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Classic bedroom with a large bed, armchair, and table, set against a backdrop of intricate moldings and a large window.

Single Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Relax in a stylish living room with a desk, flat-screen TV, and comfortable sofa.

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Bathrobes
Separate bath and shower
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Relax in a traditional room with a large bed, leather sofa, and desk, surrounded by exposed brick walls and a high ceiling.

Double Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Bathrobes
Shower/bath combination
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Relax in a stylish space with a comfortable sofa, coffee table, and desk, perfect for work or reading.

Apartment

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Bathrobes
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Relax in this inviting living room with a comfortable sofa, armchair, and flat-screen TV.

Luxury Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed - single
Separate bedroom
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Relax in this stylish room with a double bed, desk, and comfortable chair.

Twin Room

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
Hairdryer
Designer toiletries
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Szczepanska 5, Kraków, Lesser Poland, 31-011

What's nearby

  • Main Market Square
    2 min walk - 0.2 km
  • Cloth Hall
    2 min walk - 0.2 km
  • St. Mary's Basilica
    3 min walk - 0.3 km
  • Wawel Castle
    14 min walk - 1.2 km
  • Oskar Schindler Factory
    6 min drive - 3.1 km

Getting around

  • Turowicza Station
    10 min drive
  • Kurdwanów P+R Station
    10 min drive
  • Kraków (KRK-John Paul II - Balice)
    25 min drive

Restaurants

  • Hawełka
    1 min walk
  • Café Restaurant Europejska
    1 min walk
  • Morskie Oko. Restauracja
    2 min walk
  • Restauracja Pod Gruszką
    1 min walk
  • Free Pub
    1 min walk

About this property

Hotel Stary

Luxury historic hotel near Main Market Square
Located close to Town Hall Tower and Cloth Hall, Hotel Stary provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • 2 indoor pools
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Babysitting (surcharge), smoke-free property and wedding services
  • Multilingual staff, concierge services and 2 meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 78 individually decorated rooms boast comforts such as air conditioning and bathrobes, in addition to amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Designer toiletries and hairdryers
  • LED TVs with cable channels
  • Childcare services, daily housekeeping and desks

Languages

English, French, Polish, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Secured valet parking on site (PLN 150 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: PLN 140 for adults and PLN 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TRZY RYBKI

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 200 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 200 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 140 for adults and from PLN 100 for children
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Valet parking fee: PLN 150 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Frequently asked questions

Does Hotel Stary have a pool?

Yes, this property has 2 Indoor pools. Pool access is from 6:00 AM to 10:00 PM.

Is Hotel Stary pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of PLN 200 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Stary?

Valet parking is available for PLN 150 per day.

What time is check-in at Hotel Stary?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Stary?

Checkout is at noon.

Does Hotel Stary provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 120 per person applies.

Where is Hotel Stary located?

This family-friendly Kraków hotel is located in the historical district, steps away from Main Market Square, Town Hall Tower and Cloth Hall. St. Mary's Basilica and Kraków Barbican are also within 10 minutes. Kraków Główny Station is 21 minutes by foot.

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Hotel Stary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 569 out of 769 reviews
Rating 8 - Good. 145 out of 769 reviews
Rating 6 - Okay. 34 out of 769 reviews
Rating 4 - Poor. 17 out of 769 reviews
Rating 2 - Terrible. 4 out of 769 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great breakfast, lovely spa and a great location for exploring the old town
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with a beautiful aesthetic and kind staff !
Stayed 2 nights in Jul 2025

10/10 Excellent

Jakub

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel in a prime location! The hotel bar served great drinks and has amazing nighttime views of the Stary Rynek!
Stayed 5 nights in Jun 2025

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
This property, the location, the spacious rooms and the excellent staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities
We had a great stay here and really enjoyed the spa. Would definitely recommend and also stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Elegant hotel right in the heart of Old Town Krakow. Room was very nice and perfect for a couple. Be sure to check out the rooftop bar for a great view of the surroundings
Stayed 2 nights in Jun 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very relaxing, spa was beautiful ,we had a massage which was amazing. So close to all amenities. Definitely recommend this hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay near the Main Square. The staff was very friendly, polite, and professional. The room was spacious and clean. I would stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful location
Stayed 4 nights in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
The room was quite large and clean- with a king sized bed. Cleaning service was impeccable and the air conditioning kept the room a nice temperature. Rooftop bar offered great small bites and a perfect view of the main square. The pool was gorgeous and the salt room was a great amenity.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and perfect location
Stayed 1 night in Mar 2025

10/10 Excellent

Geraldine Mary

Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms. Pool and steam and sauna good. Breakfast amazing. Great location just off Main Square
Stayed 3 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish hotel in a great location
Stayed 3 nights in Feb 2025

6/10 Okay

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is amazing but the breakfast restaurant staff is so inattentive and rude. You literally have to go and find people to place order, keep finding them if you need anything but they are quick to appear to teach you that you can’t get your own hot coffee. God forbid you want to send your dish back… 5 stats hotel should also include 5 star service.
Stayed 1 night in Jul 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, amenities, property conditions & facilities
10/10. Stay here.
Stayed 4 nights in May 2025

10/10 Excellent

DALMACIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid and very satisfying stay. Highly recommended place.
Stayed 3 nights in Feb 2025

10/10 Excellent

AGNIESZKA

Liked: Cleanliness, amenities, property conditions & facilities
Everything on this hotel was exceptional,I would rate it 10/10.The pool was unbelievable,like swimming in the cellar underground in the heated water .Great experience.Room and bathroom was also beautiful.
Stayed 1 night in May 2025

8/10 Good

Luis Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It shines in almost every aspect with huge spaces and very clean but there's nowhere to hang a hand towel close to sink or shower and other design flaws like having to stand from bed to turn the overhead lamp off... Or maybe it was me?... Location is excellent close to everything in a very quiet side street...
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for six nights and had a wonder stay. The location of the hotel is perfectly situated - adjacent to the old town square with tons of dining, shopping and sightseeing all within a few steps of the hotel doors. The rooms were quite spacious, very clean and comfortable.
Stayed 6 nights in Mar 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING hotel

Amazing decor. Very spacious with high ceilings. Best location! Its worth it!
Stayed 3 nights in Apr 2025

8/10 Good

Justine

Fantastic hotel so close to square friendly staff and very helpful.. spa was an added bonus really nice and breakfast was great .. would highly recommend 😊
Stayed 4 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing stay in a beautiful hotel. Staff were very helpful and we will definitely be returning.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alastair

Liked: Amenities
Hotel Stary was a fantastic hotel in a perfect position in the centre of Krakow. The staff were very helpful and accommodating. Only change I would make is to have tea and coffee making facilities in the room. Thank you for a fantastic stay.
Stayed 1 night in Apr 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff were exemplary. Spa facilities excellent
Stayed 4 nights in Jan 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish hotel with rooftop bar and swimming pool in the medieval basement. In the heart of the old town. Only thing missing was tea/coffee making facilities in the room
Stayed 4 nights in Apr 2025