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Reviews of The Haven Krabi

4 out of 5
The Haven Krabi
604 Moo 1, Soi 2, Nathai Rd., Aonang, Muang, Krabi

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Very bad experience, no help at the reception, receptionnists don't smile and don't give any good advices for places to visit, no barbecue included while it was written in the description. Swimming pool not cleaned after glass broken, and my friend was injured with the broken glass fallen in the pool. During checking out, receptionnist charge me money because my son was sick and used the towels, hotel not recommanded.
Stayed 2 nights in Jan 2020
Response from Ms. Pat M. on 17 Feb 2020
Sorry for bad experience stay with us. But, do to we provided service with self services and catering. We not provide service like hotel service. This may made you un happy stay with us. We terribly sorry for this matter.

6/10 Okay

Chun Fai

Liked: Cleanliness
Stayed 3 nights in Jun 2019
Response from Pennapa on 26 July 2019
Thank you very much. We hope you to welcome you again next time.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
struttura molto moderna con soggiorno spazioso e tv con netflix. tutto perfetto
Stayed 8 nights in Apr 2019
Response from The Haven Krabi Team on 9 May 2019
Thank you very much for good feedback. We hope you to welcome you again next time.

10/10 Excellent

CHING YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體來說是很好的，有職員幫我們check in，介紹住宅規則、附近食肆、一日遊資料，留下電話讓我們可隨時聯絡 唯一缺點是住幾天期間不會清潔，若要清潔需另收費
Stayed 4 nights in Dec 2018
Response from Pennapa Ch. on 5 May 2019
Thank you so much for your compliment and thank you for spent your vacation in our villa. If there were any inconveniences, we really do apologies. We look forward to be serving you again soon.