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"Although the staff were very friendly and helpful the hotel is in need of a refresh . It’s starting to look very shabby in places. We paid for a better room and while bigger in size it was very basic and old fashioned and disappointing for the money paid. No fridge , water or tea and coffee facilities in the room. Breakfast was very good with a big selection."

"Great location for EU, friendly staff and super clean rooms. Breakfast plenty of choice."

"Chutneys restaurant was disappointing for the type of hotel. A slightly glorified pub with slow, surly service and a very mediocre meal. Sorry. Eat somewhere else. Rooftop bar with funky music if you like that sort of thing."

"Excellent staff, room was big spacious and clean. Close to all amenities."

"It’s one of the most beautiful hotels I’ve stayed at anywhere and I liked the ambiance of the hotel along with spaciousness of the suite we stayed at, it was very nicely designed also but unfortunately the suite had a sewage smell in it! The moment we entered the suite the smell was there and nothing could be done about it since we only had room for one night & hotel was completely booked! "

"Brussels central station is only 6 min walk , grand place was only 3 to 5 min walk . Lot of restaurants around the hotel . Gallery was only 2 min away . I would recommend to anyone who wanted to stay very local to hotel and lots of brunch / dine in places to look into it . "

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"Great staff. Clean room. Will stay here again!"

"The shuttle only runs early morning and late afternoon and evening. No information for users who arrive outside those hours. We paid 40 euros for a taxi to the hotel...should have info for users accessing the hotel outside shuttle hours."