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"Friendly staff "

"The view from the room was excellent and lots of activities within the resort to keep you busy. Excellent food and hotel staff were very hospitable! Can’t wait to be back for another stay!"

"Check in was smooth and they had English translations at the ready so we were able to schedule our breakfast at our preferred time. The view from the balcony was outstanding. The sound of the river was peaceful. The shower/tub was comfortable with good water pressure. The room was clean and you're able to get extra pillows at the lobby as needed."

"Breakfast was excellent and the shopping next door was great."

"Onsen could have been cleaner."

"ちょと　朝食が　物足りない。"

"Very competitive price in around the Sendai area. Great hotel breakfast with many choice for each preference."

"Clean room, lovely onsen, handy location -- in an industrial area, but good for us and our intended visit to the Kirin brewery. "

"One of the best onsen and ryokan I’ve ever been to."

"The star was very kind and helpful. They helped us when we were lost and helped call a taxi for us. The hotel has a very relaxing onsen. "

"Great place to stay and experience Matsushima. Also great place to relax. Wish we stayed here for more days. "

"This is an older place so if you are looking for sparkling accommodation maybe not here. If you want a more traditional Japanese hotel this is a good choice. Great free breakfast. Private onsen by reservation. Free beer and noodles along with other snacks each evening from 4-6. Larger room than many Japanese hotels. The staff is fantastic. Free shuttle to the train station. Be aware if you are walking with luggage there is a major hill to climb. Call the hotel and they will send a car anytime...

"部屋は比較的綺麗でした。フロントスタッフの メガネの女性もとても愛想が良く、親切に案内してくれました。お風呂も広くて快適でした。 また利用したいと思います。"

"Great hot spring"

"ラブホテルです。 ホテルのメンバーズカードも持ってるし何回も宿泊してるのとＧＷになってるので宿泊料金が、かなり割高になってるのでエクスペディアを利用してみました。 宿泊客は、メンバーズカード持ってるとモーニング無料なのですがエクスペディアは、モーニング有料です、 と言われました。 宿泊料金は、激安だと思います。 ホテルに着いてフロントに電話して少し待たされたのでマイナス点ですね。"

"Excellent"

"We had a terrific time here. The food was great, the onsen was great, and the staff were very kind to us. "

"Breakfast was very nice providing local foods."