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Hotel Metropolitan Sendai

4.0 star property
Travelers enjoy the convenience of laundry service and in-room WiFi at this Aoba Ward hotel, where three distinct restaurants serve delicious local cuisine.

Choose dates to view prices

Hotel Metropolitan Sendai offers comfort and convenience in Aoba Ward. Guests can dine at three on-site restaurants, use dry cleaning and laundry services, and enjoy high-speed WiFi in their rooms. The staff consistently earns praise for their helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$153
21 June - 22 June
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About this property

Hotel Metropolitan Sendai

  • Upscale hotel located in Downtown Sendai
  • At Hotel Metropolitan Sendai, you can look forward to a coffee shop/cafe, a hair salon and dry cleaning/laundry services. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with car hire on-site and a bar.
  • Additional perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and a porter/bellboy
    • Meeting rooms, a front desk safe and a lift
    • Luggage storage, a computer station and a banquet hall
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 295 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as late-night room service and free WiFi.
  • Extra conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with bidets and shower/bath combinations
    • HDTVs with cable channels
    • Fridges, daily housekeeping and desks

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  • Air-conditioning
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 per person
  • Self-parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Hotel Metropolitan Sendai pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Metropolitan Sendai?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Sendai on 21 June 2026 start from AU$153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metropolitan Sendai?

Self-parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Hotel Metropolitan Sendai?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Metropolitan Sendai?

Checkout is at 11:00 AM.

Where is Hotel Metropolitan Sendai located?

Located in Downtown Sendai, this hotel is within a 5-minute walk of Aoba-dori Avenue and Asaichi Morning Market. Sendai City Tourist Information Center and AER Observation Terrace are also within 10 minutes. Sendai Station is only a 2-minute walk and Hirose-dori Station is 9 minutes.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 549 out of 1001 reviews
Rating 8 - Good. 344 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

Reviews

Verified

8/10 Good

Man Tat

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Excellent location Lot of restaurants and eateries nearby
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

SHINOBU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for staying! Nice stufff.clean and very comfortable. I decently stay there again. Thank you very much
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient. Staff service is excellent.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Everything was clean, and quiet.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

chin tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location at JR Sendai station by walking within 5 minutes, shopping, Restaurant convenient.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful staff. For a traveler this is a good place to be.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

HOU-CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Breakfast at Serenity is very good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Valvinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and surrounded by shopping malls.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if stopping by Sendai. Fantastic staff and spacious room.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location was great and wonderful sized room
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice breakfast buffet. Very conveniently located..
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Metropolitan was amazing! Very nice comfortable rooms and close to the train station as well as lots of shopping! Definitely would stay here again!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ramzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great hotel. Very close to station and subway.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

??

Liked: Cleanliness, staff & service
Will book next time. Great location
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Sin man chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient access to Sendai station. Many restaurants in walking distance
Stayed 3 nights in May 2025
Verified

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room, very convenient access to Sendai train/bus station and direct access to adjacent shopping/dining area.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

samuel

Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient location. This is a basic hotel with minimal amenities. It is fine for staying a night or two, but I would not stay any longer than that.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb hotel. Beautiful spacious rooms. Friendly and helpful staff. The location is amazing and so convenient, right next to the JR Sendai station's west exit.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ichiro

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and staff. Convenient to reach after getting off JR shinkansen. Many restaurants and shopping areas.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Magdalene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size of room, sheltered access to Sendai train station and toiletries made in Japan
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property being right by the train station and the shopping area was convenient.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Hang Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect, close to everything. Staff are efficient
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great accommodations. Do not get the massage.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how close it was to Sendai Station and the staff were so friendly. I left them my luggage after checking out to explore the area more and they were more than happy to help accommodate.
Stayed 1 night in Oct 2023