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"落ち着いた雰囲気で、騒がしくもなく、ゆったりと過ごせました。 お部屋は禁煙ルームを選びましたが、空気もクリーンでした。 朝食では自慢のお米の食べ比べができ、楽しめました。"

"The room was clean, the staff was great, and we loved the hot springs. I would recommend staying here."

"Clean room, comfy bed, super close to Nagano station, courteous staff, breakfast at hotel was Japaneese style and very good, 7-11 by hotel."

"It was last minute and the young man at the front desk was very polite. "

"Location: * Very very conveniently located beside Nagano train station as well as the bus terminal * The hotel itself is also linked via a walkway on the 2nd floor to the train station - making access even more convenient * Lawson and Family Mart just at the doorstep; many food options nearby Service: * Check-in and check-out were a breeze, thanks to the use of an automated system (first I’ve ever seen!) * Staff are also very friendly and very helpful, especially when I had questions about the area Rooms: * Clean and well maintained * Tend to be smaller/ more compact but still made for a nice stay. The beds and pillows were really confortable!"

"Staff very helpful. Room spacious and clean. "

"Very clean. Very comfortable. The sky deck is probably the best amenity. Especially for breakfast time, you are able to zone out and focus on yourself and breakfast time in general. Breakfast times are appointed so not too many guest arrive at the same time which is a plus. Extra toothbrushes w/ toothpaste provided, comb, shower cap, razor etc. Did not have to worry too much about the distance to the nearest tourist attraction/location. Very walkable, but if you get tired, bus stops are at almost every 2 blocks or so. "

"Loved the central location to Matsumoto train and bus station. The hotel was walking distance to the castle, frog walkway, Media Garden and restaurants. The room was comfortable and loved the self-service amenities offered (toiletry options, coffee, tea). Would definitely stay again!"

"room was spacious, clean, and right across the street from niigata station."