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"Nice staff and clean room "

"Everything was excellent. May be the price could be down a little.. It was a little overpriced.. But I would recommend to others.. "

"Staff was very courteous. Room was clean. Great ocean side view. Second stay to at West Plaza Hotel at Lebuu Street and will do it again. Got a car from West Car Rental and the had it ready for us, with the key pick up at the front desk. "

"Very quiet and beautiful. The staff was friendly and helpful. Limited dining options but breakfast available with reservations. I would definitely stay there again. "

"Super friendly and helpful staff from front desk to restaraunts to housekeeping….all were great!,"

"The hotel’s location is exceptionally excellent 5 stars for that. It is literally walking distance to cafes stores and restaurants. Within the heart of town. The staff was absolutely 5 stars. Professional, knowledgeable, courteous and helpful. Ms. Belle Ruby Ann and Kate went beyond excellence when it came to customer service. Thank you for making my stay a very enjoyable and memorable experience Will most definitely come back to this hotel. The price too played such a great part in picking this hotel. The rooms and front desk area were super clean. Very grateful for that. There was a convience store that closes at midnight right next to the hotel. Airport transfer pickup service was excellent. Overall I give this hotel 5 stars and will most definitely come back to it."

"It's dated and modest. However, this is what we were looking for during our short stay. It's recommended for long periods of stay as well. Instant coffee and water is available in the lounge. The staff is very helpful. I'm friendly and accommodating. "

"The place was clean and comfortable. The host was friendly. The area was close to the main street and within walking distance to shops and malls. Overall, it was a very positive experience and I’d choose the same place if I were to visit Palau again. "

"I liked the size of the facility (not too big or small) and the staff was very welcoming and friendly! Rooms were very spacious and beds were extra large and comfortable. It was close to the main areas so very convenient. Breakfast included and also had a good selection. Nice that they provide drinking water and ice daily, towels and umbrellas too. I would go back and stay there again! "