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"Great service. The hotel is beautiful, clean, and has a great atmosphere. "

"Very good, very pleased with our 3 night stay. Location brilliant for restaurants cafes, bars and shops. Very close to the bus pick up and drop off (9). Staff were very helpful and friendly. The room was well large enough for the 3 of us. Wide choice of food for breakfast. Being critical, the shower was difficult to get the setting just right. It was slow to respond so one got it too hot or too cold. Although the breakfast was excellent it was identical each morning. Just a few changes each day would have been good ie swap the strawberry skye to another flavour or different cheeses. Well pleased thank you"

"We had such a nice stay at Grandi. We had a suite on 5th floor which was well appointed and cosy with a balcony that had a nice view over the port. Bed was comfy and there were 2 bathrooms. Breakfast was delicious with plenty of options including fresh tropical fruit and we enjoyed the cafe and bakery on first floor. All the staff were lovely and kind and special highlight was meeting the hotel cat. We loved the spa area which was really relaxing and warming after a cold day sightseeing. Hotel is conveniently located for Lava Show, Fly Over Island and its not far to the old town. Really recommend this as a warm welcoming and cosy place to stay."

"The staff were very helpful. Nice clean hotel, very convenient for bus stop 12, which is right outside. Breakfast buffet is good. Second time staying here and will definitely be coming back."

"Nice clean room and amenities and very helpful staff "

"Staff was extraordinarily friendly and helpful. The location was very convenient and breakfast was terrific. I will consider staying here again. "

"Happy we could check in early for a small fee and breakfast was included. Breakfast was great every morning. The room was perfect for my friend and I and was very clean. We also enjoyed the spa, but unfortunately the sauna was broken. "

"Room is clean. Staff is friendly and sweet."

"Like museum! Great location! Comfortable bed. Great views ! Great price !"