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"The hotel stunk of stale cigarette smoke despite the no smoking signs posted everywhere. Our clothing wreaked of it afterwards. We paid with our VISA at check in at 3pm and everything had been approved. At 10pm my family (which included 2 young children) were woken up by the front desk. They said somehow the computer system deleted our VISA information and they needed us to go back to the front desk to pay again. I told them we were all in bed already and would prefer to just do it all in the morning at checkout. However, they were very firm that we go downstairs and pay again immediately. We were very unimpressed with the hotel- especially waking our family up to repay in the night and having all of our belongings stink of stale cigarette smoke. My husband’s CPAP machine even stunk the next day."

"Pretty good hotel"

"Don’t use Expedia to reserve as you get a room with a view of a concrete wall, no patio or balcony. Room was on the 4th floor so we had to bring our bags up 2 sets of stairs. We love the resort but made the mistake of booking through Expedia and getting one of the least appealing rooms at the resort. Won’t make that mistake again."

"Very cute, clean place to stay in the mountains between Calgary and Vancouver. The only problem I had was that there were a lot of noises, pipes etc. going on all night. Also, they kept sending emails after we had reserved our room. 5 or 6 messages, which I found to be too much, but I suppose others may find helpful. Overall, would definitely recommend!"

"This is such a great property. Great bed, clean, affordable."

"When we arrived at 1:40 PM, we were told the room was not ready and we were to come back closer to 3 o’clock. A little surprised. Other than that, our experience at the hotel was excellent."

"Yes parking was ample and hot tub was also nice"

"Great place to stay in Golden!"

"It is older needs some up keep needed….staff was fine. The restaurant breakfast was horrible the kitchen staff was really bad the chef took no pride in how he served his food the plate was hotter then the food. The food was appearing like someone’s leftovers and reheated up several times not the kind of food you would get at higher class restaurant. The presentation was like what you may put in a dog dish and the said part when talking with the chef he did not care but did say he never liked the way it was brought out and did not look very appetizing. I asked why serve it then and all he said was I am sorry l will look in to it. Makes you wonder hey"