- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W Koh Samui February 2020, 2 nights VILLA: LOVED IT! So modern and spacious with lots of personality. Pops of color and fun details. Comfortable, clean, great living space and bathroom; great toiletries and linens; clean, big pool and green space. LOCATION: golf buggy avail for movement around property. 25 min from USM, 10min to Fisherman’s Village (300-400baht). Free shuttle available from hotel. PROPERTY: beautifully maintained property. Great views, design, modern. Beach set up comfortable but steep dip into ocean. Great common areas, but spent most of our time in the Villa. FOOD: Fresh, inviting, delicious breakfast buffet with excellent service (a special thank you to Rainy!) Many Western and Asian options. STAFF: incredible team!! Every department was very personable and warm. (Thank you Mr BIG!) BONUS: - sweet spots; complimentary ice cream and beverage - Complimentary cell phone for information, contacting hotel, local/international calls - ECO FRIENDLY! Glass bottles and paper straws, well done! RETURN/RECOMMEND? Absolutely.