The Ritz-Carlton, Koh Samui

Photo gallery for The Ritz-Carlton, Koh Samui

Primary image
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Villa, 3 Bedrooms, Balcony, Ocean View | Pool | Outdoor pool
Outdoor pool

Overview of The Ritz-Carlton, Koh Samui

UNESCO Sustainable Travel Pledge

The Ritz-Carlton, Koh Samui

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
9/123 Moo 5, Tambon Bophut, Koh Samui, Surat Thani, 84140

Explore the area

  • Popular LocationChoeng Mon Beach4 min drive
  • Popular LocationLaem Samrong9 min drive
  • Popular LocationSamrong Beach9 min drive
  • AirportKo Samui (USM)20 min drive

Choose dates to view prices

About this area

Koh Samui

Located in Koh Samui, The Ritz-Carlton, Koh Samui is near the airport and on a private beach. The area's natural beauty can be seen at Chaweng Beach and Lamai Beach. Looking to enjoy an event or a game while in town? See what's happening at Chaweng Thai Boxing Stadium or Phetch Buncha Thai Boxing Stadium.

What's nearby

  • Choeng Mon Beach - 4 min drive
  • Laem Samrong - 9 min drive
  • Samrong Beach - 9 min drive
  • Samui Football Golf - 9 min drive
  • Wat Plai Laem - 12 min drive

Getting around

  • Ko Samui (USM) - 19 min drive

Restaurants

  • Akbar cafe-restaurant - 3 min drive
  • The mother - 3 min drive
  • Sopa Samui - Restaurant and Beach Club - 4 min drive
  • Orchid - 4 min drive
  • Garland Samui Restaurant - 4 min drive

About this property

The Ritz-Carlton, Koh Samui

Resort with private beach and full-service spa
Catch some rays on The Ritz-Carlton, Koh Samui's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
The Ritz-Carlton, Koh Samui offers 175 accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate living rooms and includes day beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include a private beach, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Village has 8 treatment rooms. Services include Thai massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 1300 for adults and THB 650 for children
  • 6 restaurants
  • 2 poolside bars and 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Shook!
  • Baan Talat
  • Sea Salt
  • Pak Tai
  • Tides

Things to do

  • Aerobics classes
  • Boat tours
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool
  • Sailing
  • Snorkelling
  • Yoga classes

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Separate living room
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (1335 square feet)
  • Meeting rooms - 4

Outdoors

  • Beach umbrellas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • 8 treatment rooms
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Biodegradable drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Feather duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: THB 1300 for adults and THB 650 for children (approximately)
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Ritz-Carlton Koh Samui Resort
Ritz-Carlton Koh Samui

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 109 out of 139 reviews
5 - Excellent 78%
Rating 4 - Good. 15 out of 139 reviews
4 - Good 11%
Rating 3 - Okay. 10 out of 139 reviews
3 - Okay 7%
Rating 2 - Poor. 4 out of 139 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 139 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Excellent Customer Services. Clean and beautiful. I will stay again for sure. Thanks to all the hotel’s staff.
Stayed 5 nights in Apr 2022

5/5 Excellent

Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I'm pleasured their pool and restaurant.
Stayed 3 nights in Apr 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness, amenities
Overall everything in the hotel is completely inconsistent and mismanaged. I would recommend staying elsewhere. - We didn't like the view from our room. They mentioned they would check everyday if they could change our room. They never did. - No mosquito repellent in the rooms - had to ask for it. Expect bites on the 1st night! - Our mini bar was never re-stocked (we were there for 5 nights). We specifically asked for it to be re-stocked one day and then was never re-stocked post that. Also probably the poorest selection of any mini bar I've ever seen. - We went to the thai restaurant twice. The 2nd time we had terrible service. We had to get our own cutlery, napkins and plates from a nearby draw. No-one checked on us the whole meal. We had to pour our own wine. The wine list is also the worst I've seen with 10 wines on the whole list. Some of them weren't even available. - Room service left empty trays of food outside our room for over 24 hours at a time. The housekeeping left it outside our room attracting bugs. This happened twice. - Booked thai for two massage. The room where you get scrubbed was clearly dirty and smelled. - On our last night they rang my room at 11pm and woke me up! - I told the manager about all of the above and how unpleasant our stay was. He sent me 10k Marriot Bonvoy points as an apology. That is the equivalent of 1/5th of a night stay in the most basic room at the hotel during off peak - we stayed 5 nights in a pool villa. What an absolute joke.
Stayed 5 nights in Mar 2022

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Travelled with family and stayed in a exclusive pool villa which was very nice. Staff was kind and helpful and especially the staff in-charge of breakfast and pool area were great (Omar/Carl). The resort manager Tanzie was also very humble and helpful in suggesting activities for us as a family. We found our interaction with the reception perhaps the worst. Firstly, the airport transfer never showed up (and I was travelling with a 2 year old), and then the hotel offered to pay for the return transfer - which they never did or offer on the day of checkout. The resort lobby/reception was felt like a boiler room and is very small in comparison to the size of the resort! I have stayed at many Ritz-Carlton hotels around the world and I do believe they are amazing. Koh Samui resort is also great although inconvenient for families as you need a buggy to get around to almost do anything unless you have a villa in the middle (near breakfast/pool and etc). Also, the long staircase/walk to access our villa was a bit of pain.
Stayed 4 nights in Mar 2022