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"The resort was in a great location right on sunrise beach which is great for swimming and snorkeling We had no issues getting a sun lounger when we needed one. The staff are very helpful and provided a pick up and return to the pier great service The resort itself is lovely for what it is although the walks between rooms are paper thin you can hear everything that goes on!!!! We had a pool room view. The breakfast was very basic so don’t expect a great deal. "

"No Pool lovely staff clean room good bed and bedding but busy street not as close to the beach as I had thought. Free pick up and drop off at ferry. Breakfast ok but more than you’d pay outside hotel. Overall it is a reasonably priced safe and clean with lovely cabins and porch."

"Loved our stay at Serendipity. Views are incredible.Stayed on both ends of sunrise beach. Serendipity is closer to walking street and everything on the island is accessible by short taxi ride. The walk on the beach to the other end of Sunrise beach is about 20 minutes. Note: many stairs to the room - I counted 150! to our room. Need to be in decent shape but the views are worth it. Stayed in the deluxe pool room. Private pool with jets were a plus. Staff was wonderful. Small private beach that you can snorkel from. Wish they supplied beach chairs. The neighboring hotel does and restricts their use to patrons."

"A large hotel with a good position on a busy beach (lots of boats and ferries). A minute from walking street and restaurants. Staff were all great and very helpful. Room was a very high standard."

"Decent bed, well working AC, good central location. "

"We stayed in the honeymoon suite and our view overlooking the beach was amazing. The room was very large, clean but dated which didn’t bother us as the view made up for that. The pool area was clean. There were lots of choices at breakfast and lunch on the beach was delicious. Drinks menu was good too. After booking the hotel I realised there wasn’t a pool bar, but to be honest this didn’t make a difference as we were always on the beach. The restaurant closed very early but once again we went out to explore in the evening and ate out. The only criticism I have which made no difference to us was that if you had difficulty with mobility this wouldn’t be the hotel for you. "

"Pool is amazing and tranquil, rooms superb, beach fantastic. Massages are priced well, shops and restaurants on the street just outside. One of my favourite hotels in the world."

"Big hotel with lots of different type rooms. Lobby close to pattaya beach and walking street. Rooms in H block pretty far from the beach. Wifi worked well."

"Perfect in every way "