Top Hotels Near Kletterwand am Flakturm in Vienna from AU$113

"Good breakfast and good reception "

"Top marks to the staff on the 8th floor - very well looked after at breakfast, Perhaps to an Austrian five different colours of carrot for breakfast and a printed menu offering a variety of dishes, so long as you wanted eggs, is the norm...? The lack of clothes storage in the rooms wasn't helpful, and an explanation of the lighting system would have been useful; it appeared to be either "all on" or "all off"."

"Our stay was defined by a truly lovely staff who went above and beyond to rectify a difficult situation. While the property has some maintenance quirks, the team’s dedication to guest satisfaction was evident. We initially encountered a significant issue with a broken window that would not close. Because the air conditioning system is designed to operate only when windows are sealed, the room temperature rose quickly. It is worth noting that some rooms may show signs of wear. For instance, we noticed dust on the bedside phones however, the essential comforts were well-maintained, with fresh linens and very comfortable beds. The highlight of our experience was the front desk team. When the window issue arose, three staff members worked late into the night to resolve it. After it became clear the original room was not viable, the team stepped up. We were moved to a beautiful room with a functional terrace and excellent air conditioning, which much more closely reflected the high-end photos seen online. The staff’s ability to handle issues with grace and generosity makes all the difference."

"Very nice place to stay and close to all main stations "

"Clean rooms, and great customer service"

"Self checkin was useless. The room was average - I can say little more about the hotel. I’ve been back to Vienna since and stayed elsewhere"

"Beware of this hotel. I had a package booked for eight days but unfortunately I could not go because my passport had less than 90 days to expire. Expedia got in contact with the hotel manager a day before my arrival and he/she denied the approval to refund the money. He/she said cannot be cancelled or modified, the whole stay will be the charges. I lost all my money that only god knows how hard is for us seniors to save money to reward ourselves. I do not recommend this hotel to anyone."

"Location is perfect to discover Vienna at walking distance. The service at the reception desk is one of a kind. "

"clean rooms, comfortable beds, great staff at Reception, allowed us to keep our luggage after check out, good location"