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Small Luxury Hotel Altstadt Vienna

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32-inch LCD TV with cable channels, TV
32-inch LCD TV with cable channels, TV
View from Room
In-room dining

Overview of Small Luxury Hotel Altstadt Vienna

Small Luxury Hotel Altstadt Vienna

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationHofburg Imperial Palace15 min walk
  • Popular LocationSpanish Riding School18 min walk
  • Popular LocationVienna State Opera19 min walk
  • AirportVienna (VIE-Vienna Intl.)29 min drive

Choose dates to view prices

About this area

Vienna

Located in Vienna's Neubau neighbourhood, Small Luxury Hotel Altstadt Vienna is in the historical district and near a metro station. Naschmarkt and Mariahilfer Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Museum of Natural History and Schoenbrunn Zoo. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Guests appreciate the hotel's convenience for public transportation: Volkstheater U-Bahn is 7 minutes on foot and Neubaugasse U-Bahn is 10 minutes.
Popular Location

What's nearby

  • Mariahilfer Street - 8 min walk
  • Museum of Natural History - 8 min walk
  • Hofburg Imperial Palace - 15 min walk
  • Spanish Riding School - 18 min walk
  • Vienna State Opera - 19 min walk

Getting around

  • Volkstheater U-Bahn - 7 min walk
  • Vienna (XWW-Vienna West Train Station) - 20 min walk
  • Vienna International Airport (VIE) - 29 min drive

Restaurants

  • Salon — 1 min walk
  • Bombay - 3 min walk
  • Natraj - 3 min walk
  • La Mia - 4 min walk
  • Das Möbel - 4 min walk

About this property

Small Luxury Hotel Altstadt Vienna

Luxury Vienna hotel in Neubau, walk to Mariahilfer Street
A bar/lounge, a snack bar/deli and a conference centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a meeting room and concierge services are on-site. All 62 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches such as espresso makers and slippers.
Small Luxury Hotel Altstadt Vienna offers 62 forms of accommodation with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Off-site parking for EUR 10 per night; booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11:00 AM
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Computer station
  • Conference centre (210 square feet of space)
  • A meeting room

Outdoors

  • Terrace

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Renovated entire property – January 2014
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 150

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
1 per room (up to 11 lbs/5 kg)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 43 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 150 (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Romantik Hotel Altstadt
Altstadt Hotel
Altstadt Hotel Vienna
Romantik Altstadt Vienna
Vienna Altstadt
Altstadt Vienna Hotel Vienna
Vienna Altstadt Hotel
Romantik Altstadt
Hotel Altstadt
Small Luxury Hotel Altstadt
Small Luxury Altstadt Vienna
Small Luxury Altstadt
Altstadt Vienna
Hotel Altstadt Vienna
Small Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel
Small Luxury Hotel Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel Vienna

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 232 out of 304 reviews
5 - Excellent 76%
Rating 4 - Good. 64 out of 304 reviews
4 - Good 21%
Rating 3 - Okay. 6 out of 304 reviews
3 - Okay 2%
Rating 2 - Poor. 2 out of 304 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 304 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
The bed in our room had a very firm mattress. We received some relief after bringing this up with hotel staff and they provided mattress toppers. Our initially assigned room (junior suite) faced a busy street. The noise level and poor insulation due to old windows kept us up into early morning hours. Hotel staff was responsive to our complaints and assigned us a much more agreeable room (same category). The water in the shower of the new room drained very slowly, effectively flooding the bathroom each time we used it. The continental breakfast buffet was plentiful and provided lots of choice. The hotel is in a great, very central location. The entire hotel is full of art works and eclectic designs. If you’re an art lover, this place is made for you! Generally speaking, hotel staff were very responsive to our wishes and needs. We would probably not stay at this property again as the individualistic design of the assigned room might not be to our liking. We also missed the presence of an in-house restaurant and/or bar. We obviously knew about the latter two points, but wanted to try it out anyway. The hotel does provide a printed map card with recommended restaurants. Overall it was a good hotel, just not our taste.
Stayed 3 nights in Dec 2019

4/5 Good

Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Altstadt is a great place to stay, location is excellent, the rooms are very clean and well stocked, the staff are polite and professional and the breakfast and afternoon tea are superb. We would definitely stay here again.
Stayed 3 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish unique hotel. Staff were all lovely. Breakfast delicious.
Stayed 3 nights in Nov 2019