The bed in our room had a very firm mattress. We received some relief after bringing this up with hotel staff and they provided mattress toppers. Our initially assigned room (junior suite) faced a busy street. The noise level and poor insulation due to old windows kept us up into early morning hours.
Hotel staff was responsive to our complaints and assigned us a much more agreeable room (same category).
The water in the shower of the new room drained very slowly, effectively flooding the bathroom each time we used it.
The continental breakfast buffet was plentiful and provided lots of choice.
The hotel is in a great, very central location.
The entire hotel is full of art works and eclectic designs. If you’re an art lover, this place is made for you!
Generally speaking, hotel staff were very responsive to our wishes and needs. We would probably not stay at this property again as the individualistic design of the assigned room might not be to our liking. We also missed the presence of an in-house restaurant and/or bar. We obviously knew about the latter two points, but wanted to try it out anyway. The hotel does provide a printed map card with recommended restaurants.
Overall it was a good hotel, just not our taste.