Klein Hotels, Houston

"This hotel was lovely! Great care has obviously been taken in the decor. The pool and hot tub were great, fitness center seemed clean and well-equiped, breakfast was hot and had plenty of variety, and the room was HUGE! The staff was friendly, but seemed like maybe they were understaffed on the night shift as the poor front desk clerk was having to run all over the place. My only complaints are that our TVs would not work and the WIFI was sketchy so I did not connect to it. When we turned the TVs on, we would get an error message saying there was no source input. The front desk clerk came and said our room was freshly renovated and the TVs probably had not been set up yet. She got them working, but when we turned them on again after swimming, we got the same error message. I tried to connect to the WIFI, but got a security alert. I would definitely stay here again, but would make sure the TV situation is good in our room before unpacking. "

"The worst! I cannot describe how bad it was. Arrived late couldn’t get into rooms doors would not open went to several rooms ended up in a room that was still under construction. Attendant said that the manager told them to over book even thought they were in construction. Room was substandard. Don’t stay. "

"Nice clean Room and good AC."

"Excellent "

"This hitel was in 3xcellent shape very nice deal for the price However it started getting crazy during the weekemd as in proces skyrocketed But overall a nice hitel close to alot of shopa"

"Horrible experience "

"Clean "

"They didn’t mention that housekeeping was every other day or needed to be requested at time of checking. After my first night, I requested for my room to be clean the next day. I guess they missed my request so I tried again the following morning, at the front desk. Once again my request was not addressed and ended up staying 3 nights without any housekeeping. It might be optional and not included in the price, not sure. It a shame as I like that hotel and 8’ve stayed there many times."

"Lots of stores ,restaurants, close by"