Kisutu Hotels, Dar es Salaam

"Room very clean. Air conditioning was a life saver. Very courteous staff. Great location. Would have liked instructions for how shower worked. Very good shower once learned how to get hot water. Great book store downstairs. Good shopping for souvenirs. Good restaurants. "

"Spotless"

"This is a beautiful property and I thoroughly enjoyed my stay. But I almost reduced the number of stars in my review from 5 to 4 for one thing. The breakfast each day is held on a covered patio outdoors. It could use a better variety of food, but the real issue was this: Flies. The food, except for the bread, is entirely uncovered and there were flies crawling all over it. One employee was half-heartedly trying occasionally to shoo them away, to no avail. I realize this is Africa and perhaps health concerns are not the same as in the western world. But this situation quite frankly is disgusting. Flies transfer all sorts of bacteria and viruses from filth in the area and deposit it when they crawl all over food. No one in their right mind should be allowing flies to land of food that is going to be consumed. I suggest the management address this immediately by keeping the buffet INDOORS and the food covered by dish covers and and cloths. This makes me wonder: If there is this little regard for health and sanitation at breakfast, what other dangerous and disgusting procedures are happening in the kitchen? One last word: The staff at breakfast are exceedingly helpful....TOO helpful. I don't need to be interrupted 8 times at breakfast to be asked if I need anything. I don't need anyone to help me feed the toast through the toaster. Just back off a little, please."

"We were recently on a vacation to Tanzania. We were staying at the Holiday Inn on Azikiwe Street Dar Es Salaam when the elections were held. During the this period, there was a total internet black-out, significant uncertainty and a lot of confusion. With so many people in the hotel, there was potential for emotions to boil over, but the team at the Holiday Inn did a tremendous job communicating, ensuring that we were comfortable and in calming everyone. It could not have been easy for them as there was a curfew and were not able to go home to their families. When we were able to rebook flights, they also provided us access to the hotel shuttle which helped us get to the airport safely. We are truly grateful to the entire staff (manager, receptionist, kitchen and restaurant staff) who put our needs at the forefront of their minds. If I were to go back to Dar Es Salaam, I would ABSOLUTELY stay there again."

"Good"

"Best service, definitely coming back. The hotel is close to the airport and all shopping areas."

"Best staff, especially kiwembe and puis, but everyone was 10/10. "

"Had a wonderful stay at the four points Dar es Salaam, location was great for getting around the city, getting the ferry etc, the harbour room views were stunning, could not fault the staff from porters to check in, restaurant staff etc, nothing was too much to ask. I will stay here again if I come back and can recommend it for a city hotel "

"Needs a good clean down "