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"The concept is there, the place is massive.. however.. you need to get staff that appreciate your property. My bathroom was DISGUSTING. Their were hairs in the tub and it was grimy. The floor needed to be swept and felt dirty with bare feet. The shower chrtsun had green mimd in the Inside and I went to the front desk on my way to dinner my forst night to tell them. The girl said that they would take care of it. Well, they took the shower curtain that I took down and didn't replace it. I had to go to walmart across the street and buy one. I took one shower there. The pool by my building was out of control with no supervision .. there were groups of people smoking weed and drinking shots of hennessey cursing, kids running everywhere and it was just a disaster. I had a day trip planned to clearwater for one of my 5 nights but after the shower and pool incident , I drove to clearwater and stayed 2 nights there, then drove back and packed my stuff and went to lake buena vista to a holiday inn and stayed the remainder using points i had. Nothing was done, no compensation, no acknowledgement, nothing. I will never recommend this place to anyone or ever stay here again. Gross.. "

"Clean room. Comfortable bed. Good location for tourist exploring Kissimmee. It is an older hotel so the amenities and room furnishings are older. "

"Na"

"Staff was nice and the room was nice it was just hard to find parking "

"Good "

"We "

"The staff at registration are brazen; they constantly try to push things on you—even if you explicitly say you don't need anything, they keep making offers anyway. And they are constantly tacking on various additional charges."

"Clean room and very friendly staff. Will definitely stay again."

" The room was beautiful and clean and the staff were outstanding and attentive. Great stay will definitely do again "