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"Customer service excellent. Staff friendly & do all they can to make sure your stay meets all expectations. There was a breakdown in communication regarding our room location, however Jasmine sorted this immediately. Jasmine & Harris were amazing as were all restaurant staff. Beautiful hotel with added extras & spotlessly clean. Well worth visiting for a special treat. Bar & restaurant were both lovely to enjoy a drink & delicious meal. Michael was also fantastic, phoning prior to our stay & arranging a free upgrade with sea view. "

"Room was clean, the staff throughout the hotel staff were professional and so nice to deal with. Didn't matter what their job was , they were really nice. "

"Friendliness of the staff. The room and hotel in general were spotless and we loved the proximity to the beach. "

"Room clean staff were helpfull and food was nice"

"Room was lovely and we really enjoyed breakfast"

"Very friendly staff and great facilities."

"Nice clean and comfortable room. Restaurant served nice evening meal and breakfast. All staff were very friendly. Would certainly recommend. "

"Excellent hotel at a very reasonable price. Close to the town centre, railway station & the V&A."

"Great food and staff, relaxing hotel . "